# Subscriber Connect

> Subscriber Connect (iPhone/iPad app by Communications Data Group, Inc..)

- Source: https://appshunter.io/ios/app/subscriber-connect/id6670383844 (this page in markdown: same URL + `.md`)
- Developer: [Communications Data Group, Inc.](https://appshunter.io/developer/1572000137)
- Category: Business
- Price: Free
- Age rating: 17+
- Requires: iOS 16.4 · 67 MB
- Languages: American English
- Released: 2025-06-19
- Data updated: 2026-08-21
- User reviews in markdown: https://appshunter.io/ios/app/subscriber-connect/id6670383844/reviews.md

## What is Subscriber Connect?

The Subscriber Connect app is for Subscribers of CDG's Clients (PRTC, Clear Wave Fiber, Archtop Fiber, Home Telecom etc) to manage their account, view their invoice, pay bills, view plan details, upgrade their plan, view unbilled usage and usage analysis, create and track support tickets, test speed and use AI chatbot powered self service with option for live agent escalation to trouble shoot and get their questions answered. The app security includes advanced inactivity timers, session auto-disconnect.

Subscribers will experience their CSPs branding such as logo and color choices once they sign up in the app. The app dynamically adapts to each client, ensuring that subscribers access personalized details and services tailored to their specific CSP.

Built with advanced technology, Subscriber Connect offers:
   - Real-time self service and live chat with Agent/Specialist for responsive communication
    -Automated session management with inactivity timers and idle session auto-disconnect
    -Intuitive workflows to simplify support processes

For example, PRTC subscribers will see PRTC-specific account details, while users from CWF or Archtop will view data based on their respective providers. This ensures flexibility and relevance for all clients.

Backed by CDG's decades of telecom expertise, Subscriber Connect delivers a smarter, faster, and more secure way to connect with support teams. Simplify subscriber support and elevate user engagement with Subscriber Connect—tailored for modern telecom needs and designed for reliability.


## Version history (last 5 releases)

### 2.2.11 — 2026-08-11

- Client-Specific PIN Management Configuration
- Digital Twin Enhancements
- Performance Improvements

### 2.2.10 — 2026-08-04

Bug fixes and enhancements to improve application stability, performance, and overall user experience.

### 2.2.8 — 2026-07-16

* Fixed major issues and improved stability.
* Added enhancements for better performance and user experience.

### 2.2.6 — 2026-07-06

- Added a first-launch prompt for users to enter their service provider name to configure the company context.
- Performance improvements, enhanced stability, and bug fixes.

### 2.2.4 — 2026-06-09

Enhancements and Bug fixes

## More apps by Communications Data Group, Inc.

- [MBS Field Tech](https://appshunter.io/ios/app/mbs-field-tech/id1572000135)

All apps by Communications Data Group, Inc.: https://appshunter.io/developer/1572000137

## Related topics

[subscriber connect](https://appshunter.io/ios/topics/subscriber-connect) · [nrlp connect](https://appshunter.io/ios/topics/nrlp-connect)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*