# SubSidekick for Frontline Ed — user reviews

> 69 indexed App Store user reviews of SubSidekick for Frontline Ed by SubSidekick, rated 4.60/5 from 266 ratings.

- Source: https://appshunter.io/ios/app/subsidekick-for-frontline-ed/id1040707962/reviews
- App overview in markdown: https://appshunter.io/ios/app/subsidekick-for-frontline-ed/id1040707962.md
- Rating breakdown: 5★ 215 · 4★ 21 · 3★ 11 · 2★ 8 · 1★ 11

## What do users think of SubSidekick for Frontline Ed?

Overall sentiment: mixed

**Pros**

- 🚀 Fast job notifications and alerts
- 👍 User-friendly interface and easy navigation
- 📅 Calendar syncing functionality
- 💼 Helps find substitute teaching jobs efficiently
- 🔔 Multiple notification options (app, email, text)
- ⭐ Reliable job matching and filtering
- 💰 Enables consistent income for substitute teachers
- 🎯 Precise job recommendations

**Cons**

- 💸 Expensive subscription ($10/month) compared to competitors
- 🐛 App crashes when accepting jobs
- 📧 Delayed email notifications
- ❌ Poor customer support and slow response times
- 🔌 Unreliable notification delivery
- ⚠️ Automatically accepts jobs without user confirmation
- 🔄 Calendar syncing inconsistency
- 📱 Compatibility issues with newer devices
- 🚫 Blocked/unavailable in some regions
- 🎵 Glitchy after app updates

**Commonly reported bugs**

- App crashes when attempting to accept jobs
- Blank screen when selecting jobs
- Automatic job acceptance without user action
- Jobs accepted at inappropriate times (e.g., 1:00 AM)
- App spinning/freezing on iPhone 13
- No notifications sent despite being enabled
- Login failures and account connection issues
- Notifications automatically switching from text to app
- Jobs displaying incorrectly (duplicates, unavailable positions)
- System errors when selecting jobs
- App not working after iOS updates

**Most requested features**

- Support for SmartFindExpress platform
- Support for Atrieve platform
- Text message notifications (reliable)
- Account confirmation/verification process
- Better sound customization options
- More detailed app settings and adjustments
- Support for ReadySub job acceptance
- District change functionality

## Newest reviews (12 of 69)

### 2/5 — Customer service and customer expensive

*2025-06-19, version 4.1.1*

The application is solid, generally works and the calendar syncing interface while good tends to be a bit flaky - sometimes syncs and sometimes not.  Customer service unfortunately is poor - with delayed to no responses.  There are other front line apps out there that are half or quarter the price.

### 5/5 — excellent

*2022-12-21, version 3.0.3*

The app has excellent features to help you filter out what is important to you.

### 5/5 — Thankful

*2022-12-20, version 3.0.3*

Really thankful for this app, it helped me find a job that pays me quite well.

### 5/5 — Easy sign-up

*2022-12-20, version 3.0.3*

The sign-up process was quite easy, and there are a lot of job postings on the app.

### 5/5 — The best choice.

*2022-03-30, version 2.0.1*

This is the best notification system. I have used to others and not been as satisfied.

### 5/5 — Classified Sub

*2022-01-27, version 2.0.1*

I love SubSidekick, staying as busy or not, as I like.Kristy is a huge help if I ever have an issue, always replies promptly. Great job for a retired person.
Marta King
Exeter School District 
Exeter, CA

### 5/5 — Great alerts

*2020-10-11, version 2.0.1*

Love.

### 4/5 — Don’t know why

*2020-05-08, version 2.0.0*

After my iPad is automatically updated, SubSidekick doesn’t work! No alert is sent!

Edit 5/8/2020- App works now

### 4/5 — Somewhat Works

*2019-12-07, version 1.0.9*

I subscribed to this app this year because the trial worked well last year.  Needed an APP that alerted to Aesop and ReadySub, two solutions in my area.  This one worked well.

While they did Alert as needed I cannot accept ReadySub alerts using SubSidekick. Have to accept using ReadySub app directly after receiving error message.  Minor inconvenience but jobs around here last two seconds with these alerts (literally 2 seconds).

Recommend this app but is quirky.  That’s why # of stars.

______________update___________

Been using this app for more than a year and LOVE it.  Does have quirkiness as stated earlier with ReadySub but minor inconvenience. Requires me to “accept” the ReadySub position off site but no big deal.

Grabbing instantly from Aesop is GREAT.  Posts do not last long for jobs I want to pick up.

Again, highly recommend for any serious substitute application!

### 2/5 — Worked well up until a few days ago

*2019-12-02, version 1.0.9*

Was being notified of openings fast but near the end of the trial period the notifications were automatically being accepted without me even seeing the positions. Found out I was scheduled for a job by the school calling me and I had no idea I was supposed to be there. That job was accepted at 1:00AM and I was not even awake. Now I look like I left the school out of a position because I couldn’t work the scheduled hours.
Not sure exactly what happened with the app, but immediately cancelled the service and deleted the app!

### 5/5 — Saves the day

*2019-09-21, version 1.0.9*

I absolutely love, love this app!

### 5/5 — Great app

*2019-09-17, version 1.0.9*

Honestly this app makes picking up sub jobs so easy for me,kudos!

## Most critical reviews (10 lowest-rated)

### 1/5 — Frontline Blocked?

*2026-04-23, version 5.0.0*

It won’t let me sign up for Frontline, and I can’t get ahold of their support. I can’t tell whether it’s been blocked altogether or what

### 1/5 — Everything that is wrong with capitalism!

*2026-04-21, version 5.0.0*

Don’t produce anything; don’t innovate anything; don’t provide any value; don’t bother fixing your glitchy app… Just stand in-between teachers and subs and collect $10/month to be a bridge troll, while we do all the work. Now your shady app got blocked, and you’ll have to find somewhere else to make loads of money without doing anything. 🥲

### 1/5 — Really slow

*2025-11-02, version 5.0.0*

Emails come way after the actual frontline app sends a notification , based on the email time stamp and not when the email comes through as my email are pushed to come through immediately. Also, it does not send texts.

### 1/5 — Automatically accepted jobs

*2023-09-22, version 4.1.1*

This app managed to automatically accept two jobs for me in the first twenty minutes I had it. Neither of which I could take, not the look I want my new district to see.

### 1/5 — Not working with Atrieve

*2022-08-28, version 3.0.1*

The app description says it works with Atrieve, but when I contacted them about needing support, they said they can’t help me as they aren’t supporting Atrieve right now. If they aren’t going to support Atrieve, then it should be removed from the app and the app description.

### 1/5 — Not worth the money

*2022-02-16, version 2.0.1*

I wanted to try this one instead of subalert and I have already connected my account and I’ve heard nothing about any of my accounts since then. I don’t even know if it connected correctly. What a waste🙃

### 1/5 — App is not working on my new iPhone

*2021-10-27, version 2.0.1*

I just purchased an iPhone 13 and the app just spins when I open it, and I am no longer getting notifications even though I am signed up for notifications in the settings. This app worked great on my iPhone 7, but just spins on my 13.

### 1/5 — Not worth it

*2020-08-22, version 2.0.0*

Quit over and over couldn’t log in

### 1/5 — Keeps disabling texts

*2019-03-03, version 1.0.9*

I initially went through all settings to set up notifications for how I wanted to get them. I chose to get text messages. I shortly thereafter got an email stating text messages would be disabled since I could get notifications via the app. If I wanted to turn text messages back on follow xyz. I turned texts back on. Day 2, I got the same email saying texts would be disabled but I could turn them back on. I emailed tech support saying and got a response that it would take 3-5 days to get a response. I followed the instructions to turn text back on. An hour later I got another email stating they turned off text and I choose turn it back on. How ridiculous! If they don’t want text to be an option, don’t give it as one. I’ll be deleting the app since it won’t continue texting me unless I repetitively turn it on. Texting is all I wanted.

### 1/5 — Not satisfied

*2019-01-18, version 1.0.9*

I would not recommend this app. I was relying on it to notify me of all jobs and realized it really only sends alerts for a small portion. When I reached out to customer service I was sent a list of reasons why not all jobs popped up. I was denied a refund because the reasons the app failed are listed in their terms of use. It is not worth the price, there are cheaper apps that are much more reliable.

## Most praised reviews (10 highest-rated)

### 5/5 — Substitute

*2025-05-20, version 4.1.1*

I love the app and have enjoyed substituting the last couple of months ❤️ 
Everyone have a great summer. I hope to see you in August .

### 5/5 — Substitute Special Education

*2024-08-02, version 4.1.1*

Thank you for your support, I consider you as an important connection to know more about the available jobs. 
Sincerely,
Substitute,
Rosa Sanchez

### 5/5 — How?

*2023-12-29, version 4.1.1*

How can I change the district on my Subsidekick account?

### 5/5 — Highly reccomened

*2022-12-26, version 3.0.3*

I recommended this app to my sister who was looking for a job, she thanked me as she got a really well-paying job!

### 5/5 — Well-developed

*2022-12-25, version 3.0.3*

The well-developed app, with an easy-to-navigate through UI.

### 5/5 — Nice

*2022-12-24, version 3.0.3*

I had an interview and almost forgot about it. Luckily the app syncs to your calendar, thus I got reminded about it.

### 5/5 — Amazing

*2022-12-24, version 3.0.3*

Amazing service!

### 5/5 — Happy with it

*2022-12-23, version 3.0.3*

I am very happy, with the job. I got a job nearby my house.

### 5/5 — User-friendly

*2022-12-23, version 3.0.3*

This app is very user-friendly, which makes it easy to use. The process of searching for a job has also become very easy!

### 5/5 — Good update

*2022-12-22, version 3.0.3*

Loved the update.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
