# Successware Mobile — Field Service Management > Field service management app for technicians with sales and reporting tools. (iPhone/iPad app by Successware Inc.) - Source: https://appshunter.io/ios/app/successware-mobile/id1495617921 (this page in markdown: same URL + `.md`) - Developer: [Successware Inc](https://appshunter.io/developer/1495617920) - Category: Business - Price: Free - Rating: 2.75/5 from 57 App Store ratings · 19 written reviews indexed - Age rating: 4+ - Requires: iOS 13.4 · 58 MB - Languages: English - Released: 2020-06-17 - Data updated: 2026-07-04 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/successware-mobile/id1495617921/reviews.md ## What is Successware Mobile? Field Service Management with Successware Mobile It’s easy to get your technicians up and running on Successware Mobile. Our intuitive design makes it easy to learn in the field so it helps work rather than stalls it. Multi-device notifications alert your technicians to any changes in their job assignment, and seamless integration with Successware keeps your dispatchers up to date on real-time job progress. Detailed views of the job, the customer, physical location, and equipment are all available at your fingertips. Techs can add photos or video to the job to document the problem and diagnosis. Successware Mobile doesn’t just help you run your business – it helps you grow your business. With a built-in sales tool that presents multiple options to a homeowner, pulled right out of your PriceBook, techs can lean on technology to help them guide a homeowner through all possible solutions for their problem. Plus, a visual dashboard tracks their progress towards their personal sales goals. Worried about having a signal? Don't be! Even without an internet connection, techs can work in offline mode and sync their data when a stable connection becomes available. Field Reporting Don’t wait until the end of the day or the end of the week to evaluate your technicians’ performance. Get live updates from the field as each technician closes out every job. This feature allows you to give real-time feedback and adjust quicker, improving technician performance and maximizing revenue. Integrated Sales Tools Successware Mobile has the tools your technicians need to feel confident about their sales skills. While some technicians are natural salespeople, others need a little support to feel confident selling in-home. Successware Mobile’s presentation view of suggested work and different service options gives the technician a tool to help educate the customer and guide them through the decision-making process. Successware Mobile informs the technician at dispatch if service visits are due and the technician can add them to the visit or invoice, helping them provide the complete service that customers have come to expect from your company. Additionally, Successware Mobile gives the customer control in the authorization and payment process. The customer guides the process, clicking to select the options and items they want, all with a full view of invoice pricing. This leaves the homeowner feeling educated and confident about their selection, building trust and credibility in your business. ## Key features - Real-time job updates and notifications - Detailed customer and job information - Integrated sales tools with PriceBook integration - Photo and video documentation - Offline mode for data syncing - Field reporting and performance tracking - Customer authorization and payment processing ## Recent user reviews (10 of 19) All indexed reviews: https://appshunter.io/ios/app/successware-mobile/id1495617921/reviews.md ### 3/5 — iPad orientation *2025-10-11* Forever until now I’ve been able to invert my tablet and orientation stay upright so I can use the app no matter what position it was in. Now I can’t use it with the tablet upside down which is PITA because of how it mounts in my truck and trying to access charging port. Can you guys fix this please? ### 4/5 — Senior Service Tech *2025-07-11* App is ok would like to see more AI for pictures to model serial and filter entries as well as talk to type with the ability to reword voice text in a professional manner. ### 1/5 — Terrible *2025-05-15* Never works correctly. Always has issues ### 5/5 — Great software *2025-01-08* Been using SW for about 6 years now. All I can say is Wow. Great product and very easy to use. Everyone at my company says how much they love using the software and how it makes life so much easier. Keep up the good work! ### 5/5 — Works great & simple to use *2024-07-26* I love this mobile app compared to others. It’s super easy to use and train new employees on. Has everything you need in the field at your fingertips. They also just added dark mode and new KPI dashboards for my techs on the home screen. Happy we switched to Successware! ### 1/5 — Outdated technology *2024-05-08* I was “force” to use succcessware software when I sign up into authority brand. The apps is absolutely terrible to use managed and UX/UI is create by kindergarten. The main software is host under advance 2000, it’s a VPC running Successware, and it send the message to the apps. In case if you are thinking about signing it up for your home service, looks elsewhere. ### 1/5 — Not ideal *2024-04-04* App always crashes doesn’t refresh or reboot ### 3/5 — REFRESH BUTTON *2023-11-06* Why can’t app developers add a refresh/reboot button to this app. It is frustrating to have app closed and opened again and again and again to have work orders updated or especially the first thing in AM when I am getting to work I have to close app completely and load it again to have my screen updated. Please, please, please ### 1/5 — Bad app *2023-02-17* System is always down . At least once a month . Customer is always waiting on me because of lag of app not working or down . Collecting payment is always a problem with the app takes for ever. Bad for my service work . Unfortunate my company is too cheap so we use this cheap app . Hope one day we can improve . Whole office has to shut down because app doesn’t work bunch of time and money wasted . ### 1/5 — No history *2022-10-13* You should be able to go back and see your history for follow up calls that didn’t close. And you should be able to see your times for the day. Wish our company would go back to service titan. This app doesn’t even compare to service titan. Spend the few extra dollars and get the good service tech app. Go service titan ## Frequently asked questions about Successware Mobile ### What does Successware Mobile do? Successware Mobile is a field service management application designed to help technicians in the field. It provides real-time job updates, access to customer and job details, and tools to document work. The app aims to improve efficiency and sales performance for service businesses. ### What are the key features of Successware Mobile? Key features include multi-device notifications for job changes, detailed job and customer views, the ability to add photos/videos, an integrated sales tool with PriceBook data, offline mode, and field reporting for performance tracking. It also facilitates customer authorization and payment. ### Is Successware Mobile free to use? Based on the provided information, the app is listed as free. There are no mentions of subscription fees or in-app purchases for core functionality. ### What kind of businesses is Successware Mobile designed for? This app is ideal for businesses that have technicians working in the field, such as HVAC, plumbing, electrical services, or any industry requiring mobile service calls. It helps manage their daily operations and sales efforts. ### Can I use Successware Mobile without an internet connection? Yes, Successware Mobile offers an offline mode. Technicians can continue to work on their job assignments, record information, and make updates even without a stable internet connection. Data will sync automatically once a connection is re-established. ## Version history (last 5 releases) ### 3.20.11 — 2026-05-22 We fixed an issue where job work notes were appearing under the incorrect job. ### 3.20.10 — 2026-04-10 Resolved a remaining bug where the app registration code was not recognised after downloading the app. ### 3.20.9 — 2026-03-16 We fixed a bug that was preventing the app registration code to not be recognized after downloading the app. ### 3.20.8 — 2026-01-11 We fixed a bug that was causing emailed invoices to be sent to the wrong email address on file. ### 3.20.7 — 2025-12-05 We fixed a bug that was causing parts requisitions to display with no warehouse attached to it. ## Apps similar to Successware Mobile | App | Rating | Price | Category | | --- | --- | --- | --- | | [Housecall Pro: Field Service](https://appshunter.io/ios/app/housecall-pro-field-service/id692833651) | 4.6 (27,142) | Free | Business | | [TNFR](https://appshunter.io/ios/app/tnfr/id1257180491) | 4.3 (49) | Free | Business | | [LennoxPros](https://appshunter.io/ios/app/lennoxpros/id870321742) | 2.2 (54) | Free | Business | | [American Standard® Technician](https://appshunter.io/ios/app/american-standard-technician/id1525531804) | 4.8 (77) | Free | Business | | [Trane® Technician](https://appshunter.io/ios/app/trane-technician/id1521293298) | 4.8 (190) | Free | Business | | [Nearby Now](https://appshunter.io/ios/app/nearby-now/id484145186) | 2.8 (16) | Free | Business | ## Related topics [successware mobile](https://appshunter.io/ios/topics/successware-mobile) · [employ florida mobile](https://appshunter.io/ios/topics/employ-florida-mobile) · [ensightplus](https://appshunter.io/ios/topics/ensightplus) · [mobile tech rx](https://appshunter.io/ios/topics/mobile-tech-rx) · [salesloft mobile](https://appshunter.io/ios/topics/salesloft-mobile) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-04.*