# Suear — user reviews > 340 indexed App Store user reviews of Suear by 红奎 刘, rated 2.37/5 from 733 ratings. - Source: https://appshunter.io/ios/app/suear/id1567383367/reviews - App overview in markdown: https://appshunter.io/ios/app/suear/id1567383367.md - Rating breakdown: 5★ 151 · 4★ 40 · 3★ 46 · 2★ 54 · 1★ 368 ## What do users think of Suear? Overall sentiment: negative **Pros** - 🚀 Works as intended - 👍 Easy to use - 🔍 Clear camera quality - 💡 Useful for ear cleaning **Cons** - 🐛 Connection issues - 🔌 Battery problems - 🔍 Camera functionality issues - 🤔 Compatibility problems with newer devices **Commonly reported bugs** - App no longer recognizes connected device - Camera view flipping unexpectedly - Buttons and controls not functioning properly **Most requested features** - Bring back acne mode - Add brightness/contrast controls - Improve camera stabilization - Provide Bluetooth connectivity option ## Newest reviews (12 of 340) ### 4/5 — access is OPTIONAL *2026-04-27, version 1.0.63* do not give it photo, camera, or wifi access, it does not need that permission to connect to the device. works fine ### 4/5 — Why the connection system? *2026-04-11, version 1.0.63* Works great would be 5 stars but like… why does it emit Its own WiFi signal instead of Bluetooth… weird… ### 2/5 — Connects, but can switch to left ear *2026-04-04, version 1.0.63* My camera connects to the app no problem, but the issue now is clicking the lower left to switch to the left ear doesn't work. ### 2/5 — Issues with camera *2026-03-29, version 1.0.63* It’s a little sketch that we have to connect to “WiFi” but it works. I’m not sure if it’s due to the updates but I’m no longer able to view the left side camera. ### 1/5 — Busted app *2026-03-25, version 1.0.63* App used to work. Now it freezes for a few seconds every 10 secs or so. Unreliable now ### 1/5 — App won’t connect *2026-03-22, version 1.0.63* App refuses to connect. I joined the device’s WiFi and gave the app permission to find local network devices. But the app is forever stuck in “you must give this app permission.” Total garbage. ### 1/5 — Good while it lasted *2026-03-10, version 1.0.63* Used it twice since I got it in December and now it won’t pop up in the app as connected even after connecting it to my phone ### 1/5 — Doesn’t pair *2026-03-09, version 1.0.63* Doesn’t connect to an iPhone 17 pro max ### 2/5 — Was great but now … *2026-03-07, version 1.0.63* This was working amazing and I haven’t used it in a few months tried to connect and it will no longer connect to my phone. I have an old android that it connects to perfectly, but it will no longer connect to my iPhone 7. Deleting the app and re-downloading but still not working very disappointed. ### 1/5 — Completely stopped working *2026-02-27, version 1.0.63* Used to work fine, now I can’t get my device to connect at all anymore. Disappointing. ### 1/5 — No longer working *2026-02-21, version 1.0.63* I used this for awhile with it working fine. The newest release has broken everything and I get nothing but black instead of the video feed. It worked before the last update so it’s not device related. ### 1/5 — Connection problems *2026-02-19, version 1.0.63* The app doesn’t connect to iPhone 17 pro max it says to go to WLAN settings on iPhone and there is no such thing as that on current gen iPhones. I will be deleting the app and getting a refund on Amazon ## Most critical reviews (10 lowest-rated) ### 1/5 — Connection issues *2026-08-03, version 1.0.64* My device could connect no problem. Now now after a year or so it doesn’t anymore please don’t waste your money. Go with other brands ### 1/5 — No longer works *2026-07-28, version 1.0.64* Doesn’t work after recent update. Asks for way too many permissions. Sketchy and scammy piece of trash ### 1/5 — Frustrated *2026-06-22, version 1.0.64* This used to work rather well. Not any more. It just doesn’t seem to want to connect. So, it’s useless. I don’t recommend it. ### 1/5 — Can’t download *2026-05-25, version 1.0.64* Can’t download ### 1/5 — Can’t get it to connect *2026-05-15, version 1.0.64* It has never connected once. I had bought a different cheap one I. The past but gave it to my daughter. ### 1/5 — Update caused the ap/camera to no longer work *2026-05-12, version 1.0.64* Please fix your updates. I can see dozens of reviews for the last 8 months telling you about this issue but nothing has been done ### 1/5 — Nope *2026-05-10, version 1.0.64* The camera view is terrible it’s almost impossible to use effectively ### 1/5 — Works once *2026-05-01, version 1.0.64* Does not work after first use. Will not connect ### 1/5 — Very Suspect App *2026-04-15, version 1.0.63* Although the developer (Chinese) claims no data is collected, it insists on connecting via wi-fi to access your entire system and any devices connected to it. It also wants full access to Photos and videos, and insists on using a cellular connection to your router. There is no way to isolate this tool once it takes over. No one really knows what it’s accessing or why. I got it to work, and it’s very helpful in removing ear wax, but I suspect it’s doing something in the background that is highly suspicious. I’m going to shop for a similar tool that is blu-tooth capable. ### 1/5 — Ear Infection *2026-03-29, version 1.0.63* When my parents tried to use this tool on my ear it hurt a little but then the next day at about 1 am my ear was in ABSOLUTE PAIN so my parents took me to Valley Children’s and we had to wait there for 8 HOURS but when we finally got into a room they cleaned out my ear so good I feel like I can hear from a mile away but then the doctor told me I had an ear infection behind my ear drum on my left ear which is the one that was hurting so DO NOT USE THIS TOOL IfYOU DON’T WANT AN EAR INFECTION. This tool should be illegal. ## Most praised reviews (10 highest-rated) ### 5/5 — June 27, 2026 *2026-06-27, version 1.0.64* Just got this in the mail and tested it out, works well and zero latency. Cleaned out my ears. I also like the additional taking photos and battery life meter. ### 5/5 — Best Gadget for ear cleaning *2026-06-26, version 1.0.64* It works well for me, and I had no problem connecting to the app and viewing my ear while I was cleaning out my earwax. ### 5/5 — Welp *2026-06-12, version 1.0.64* It worked a few times now I can’t even get the app to work I can see the camera connects to my phone but the app will not show the image. ### 5/5 — Amazing product. *2026-04-07, version 1.0.63* Works very well. Easy to use. Affordable and amazing product ### 5/5 — Works as advertised *2026-03-26, version 1.0.63* Sure there’s broken English but you can understand what you need to do. Works just fine, like the others no clue why the rating is low. 17 Pro Max ### 5/5 — Also Unsure Of Poor Reviews?!? *2026-03-14, version 1.0.63* Truly—mine functioned perfectly. It was incredibly interesting to see the tympanic membrane up close and personal like that—and quite gross, haha. Non-healthcare folks: do take extra special care to not insert the tool too far into your ear; you have very delicate structures in there! Don’t get too aggressive (even though it’s soooo satisfying to get gunk out)!! 😇 ### 5/5 — Great app and tool *2026-03-13, version 1.0.63* Great app and tool. Never had a problem. Just have to remember to click on wi-fi and then it’s ready to use. ### 5/5 — Works perfectly *2026-03-07, version 1.0.63* No issues with connecting to the ear camera. Clarity was good enough for the job. Got the wax out of both ears in less than 5 minutes. It has a picture/vid recording capability too ### 5/5 — Great *2026-02-16, version 1.0.63* I delete the app immediately after use and re-download as and when I needed. Due to people saying it’s spyware. As for the ear camera - I love it! I get paranoid about earbuds pushing things down to my eardrum. This is a game changer! Also can be used for other parts of the body. ### 5/5 — Works well *2026-02-08, version 1.0.63* The setup was fairly straightforward and easy. The camera quickly was also very good. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*