# Suffolk CU Mobile — user reviews > 258 indexed App Store user reviews of Suffolk CU Mobile by Suffolk Federal Credit Union, rated 4.54/5 from 1,671 ratings. - Source: https://appshunter.io/ios/app/suffolk-cu-mobile/id689037683/reviews - App overview in markdown: https://appshunter.io/ios/app/suffolk-cu-mobile/id689037683.md - Rating breakdown: 5★ 1,260 · 4★ 136 · 3★ 48 · 2★ 52 · 1★ 92 ## What do users think of Suffolk CU Mobile? Overall sentiment: positive **Pros** - 👍 Easy to use - 🚀 Convenient banking - 🔒 Secure app - 💡 Helpful features like check deposit and transaction categorization **Cons** - 🐛 Occasional app crashes or freezes - 🔍 Confusing navigation in some areas - ⚠️ Inconsistent app performance updates **Commonly reported bugs** - Remote check deposit not working for some users - Linking external accounts can be unreliable **Most requested features** - Real-time transaction alerts - Biometric login options - Improved loan management tools ## Newest reviews (19 of 258) ### 2/5 — Not happy *2026-07-18, version 12.0.260300* Can’t wire money over app ### 5/5 — Easy to Use *2026-06-21, version 12.0.260300* I like having my bank account information readily available. Face recognition is the best! Highly recommend. ### 5/5 — Convenient *2026-06-15, version 12.0.260300* The app is easy to use I love the convenience of bill pay on my phone. And it’s much safer then the Medford location 🤣🔫 ### 5/5 — My banking *2026-06-13, version 12.0.260300* I have been a member for over thirty years. This is one of the easiest apps to use ### 5/5 — Derby *2026-06-11, version 12.0.260300* Xcgh HJ has ### 5/5 — Great app. *2026-06-11, version 12.0.260300* Easy to use. ### 5/5 — Best Bank *2026-06-04, version 12.0.260300* I love the fact that’s so easy to keep track of my bank account and the security is always the best. ### 5/5 — Easy to use! *2026-06-03, version 12.0.260300* User friendly and colorful. Works for me! Thank you! ### 5/5 — Good *2026-06-02, version 12.0.260300* Like ### 5/5 — Mobile app *2026-06-01, version 12.0.260300* Excellent thank you ### 5/5 — Smooth *2026-05-29, version 12.0.260300* Everything you need ### 5/5 — Great *2026-05-29, version 12.0.260300* Easy app to use ### 5/5 — 5 STAR *2026-05-29, version 12.0.260300* Excellent! ### 5/5 — Rafael *2026-05-29, version 12.0.260300* Gracias ### 5/5 — Awesome application *2026-05-29, version 12.0.260300* I just need the Zelle receive the money people sent me ### 5/5 — Amazing App *2026-05-28, version 12.0.260300* I go on this site whenever I have to make a payment and now I can do it on my phone and that’s awesome! ### 4/5 — Not bad for a small town bank *2026-05-28, version 12.0.260300* I must say SFCU has really made strides to improve and modernize their app. I can pretty much do everything on their app as I can on the bigger bank platforms. ### 5/5 — Love This App *2026-05-27, version 12.0.260300* Makes all my online banking easy and convenient. All my accounts are at my fingertips. Pay bills, send money, and keep track of my credit score. Who could ask for more? ### 5/5 — Great Job *2026-05-27, version 12.0.260300* Why make an app hard to operate when you can make it easy - Nice work Suffolk Federal - keep up the great work. ## Most critical reviews (10 lowest-rated) ### 1/5 — Needs work not helpful *2026-06-04, version 12.0.260300* I find it confusing and not set up properly! ### 1/5 — Awful app *2025-09-05, version 11.0.51001* I used to be able to pay my loan by just transferring money over and the money would be automatically pulled from the account. Now it seems with the app update, I now have to log into the app and make the payment instead of it being automatically pulled from the account. This caused me to have multiple late payments because I was unaware of this update. Very dissatisfied with this app. Do better Suffolk federal ### 1/5 — Bare Bones *2025-08-16, version 11.0.51001* Has very basic function and bad optics. Feels like the shell of an app. Confusing to link bank accounts. ### 1/5 — Car loan *2025-07-19, version 11.0.51001* Terrible ### 1/5 — Garbage app *2025-04-26, version 11.0.51001* This app is very hard to navigate and requires that your a tech geek. Multi billion dollar corporation can’t get a simple bank app right ### 1/5 — Not easy to work with *2025-04-21, version 11.0.51001* Horrible ### 1/5 — Online banking *2025-04-18, version 11.0.51001* Thank you for adding the amazing feature of deposit check. It’s very annoying going to share branch and having no branches out further west ### 1/5 — Horrible *2025-01-08, version 10.0.5908* Horrible ### 1/5 — Never works *2025-01-02, version 10.0.5908* Never works. Have to always reset every month ### 1/5 — Dislike this app very much *2024-12-30, version 10.0.5908* I only use this app to pay my car loan from an external bank so im not too sure on other features however, EVERY single time i enter my information the app then tells me we've timed out and signs me out. I have to do this 2, 3 sometimes even 4 times before accepting my payment. Its not the worst thing in the world but rather an inconvenience and unnecessary waste of time. ## Most praised reviews (10 highest-rated) ### 5/5 — Awesome *2026-08-07, version 12.0.260300* Easy to navigate and up to date! ### 5/5 — Easy to navigate *2026-07-30, version 12.0.260300* Good ### 5/5 — Easy to use *2026-07-28, version 12.0.260300* I love the app! I can do everything I need to on the app, make deposits, set up bill pay, get alerts when an item is presented and I can reach member services with messaging. ### 5/5 — Earnest McMillan *2026-07-25, version 12.0.260300* It’s a great app I like to ID touch I like how y’all keep all my accounts it’s really a lot you’re doing great keep up the good work ### 5/5 — Works Great *2026-07-16, version 12.0.260300* It is very user friendly ### 5/5 — Service *2026-07-05, version 12.0.260300* Excellent ### 5/5 — Good app *2026-07-03, version 12.0.260300* Very convenient everything all in one place you can access without having to go to the bank if you don’t need to. ### 5/5 — Great *2026-06-29, version 12.0.260300* I’ve been a member for a very long time. I love you guys !! ### 5/5 — Not bad for a small town bank *2026-06-28, version 12.0.260300* I must say SFCU has really made strides to improve and modernize their app. I can pretty much do everything on their app as I can on the bigger bank platforms. ### 5/5 — Sfcu app *2026-06-24, version 12.0.260300* Easy to use very informative. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*