# Sufra: Food Delivery & Rewards — user reviews > 55 indexed App Store user reviews of Sufra by LEAN SCALE DMCC, rated 4.31/5 from 68 ratings. - Source: https://appshunter.io/ios/app/sufra-food-delivery-and-rewards/id6471874736/reviews - App overview in markdown: https://appshunter.io/ios/app/sufra-food-delivery-and-rewards/id6471874736.md - Rating breakdown: 5★ 52 · 4★ 4 · 3★ 2 · 2★ 1 · 1★ 9 ## Newest reviews (14 of 55) ### 1/5 — App issue *2025-03-08, version 2.0.5* My app is not working , everytime i open the app it's says the token expired , also i reinstalled the app but its still facing some glitches, kindly look into it Thanks ### 1/5 — Review *2025-02-19, version 2.0.5* Worst app ever , never worked when nedded ### 1/5 — Not Working *2025-02-09, version 2.0.4* App currently not accessible at all as it will not allow u to login ### 1/5 — Not working *2025-02-08, version 2.0.4* Not working ### 1/5 — Useless app. *2025-02-02, version 2.0.4* It does not work and no body cares to fix it. Meanwhile I am getting daily emails to use. Get your money back from the app developer YOU CAN DO BETTER. ### 1/5 — It doesn’t work *2025-01-31, version 2.0.4* I can’t open it any more abc when I want to use my points, it doesn’t work. I tried to install it again same problem!!! ### 1/5 — تطبيق سفرة *2025-01-31, version 2.0.4* حرامية مافيه طريقة للتواصل وتدفع مسبق والتوصيل مايجيك ### 1/5 — خدمة العملاء سيئة *2025-01-04, version 2.0.3* خدمة العملاء ما يردون، اذا صارت مشكلة بالطلب راحت عليك ### 1/5 — لايعمل *2024-12-31, version 2.0.3* التطبيق لايعمل كان ممتاز جداً ### 1/5 — Not working. *2024-11-04, version 2.0.0* The app is not working. And it has most of the time when I needed to use it. What a waste ### 1/5 — If u need to get food on time. Go to other apps *2024-10-27, version 2.0.0* Very unprofessional ### 1/5 — Worst Delivery thru this application *2024-10-04, version 1.0.10* Worst Application, delay in delivery, you are not able to contact customer service if you have problem or delay in delivery. ### 1/5 — Bad service *2024-09-23, version 1.0.10* After the order is received , no good communication between app and the restaurant Either the order comes incomplete or in my case was 2 hours late Either way other platforms provide better services ### 1/5 — Points were not added more than one time. *2024-08-27, version 1.0.10* I quit this app since it is not enough organized… more than 3 times not added the points invoiced … However, I had also many many calls to the technical support but no response. ## Most critical reviews (10 lowest-rated) ### 1/5 — Don’t use it *2025-10-11, version 2.0.17* You can’t contact or have any respond from them .. it’s just disrespectful .. ### 1/5 — Fail *2025-10-05, version 2.0.16* I can never get it to open. I have deleted it and downloaded several times. I have missed out on so many points. I mean, the old app messed up sometimes, but this one is just a straight failure. I spend too much money at your restaurants to not be able to use what YOU’RE SUPPOSED TO PROVIDE!! ### 1/5 — Misleading Notifications *2025-06-22, version 2.0.9* This app constantly shows false notifications—sometimes 4 at a time—but when I open it, there’s absolutely nothing new or relevant. It’s frustrating and feels like a cheap trick to get me to open the app. Please fix this issue; notifications should reflect real activity, not just be used for engagement. ### 1/5 — مليان مشاكل *2025-06-06, version 2.0.9* للاسف سيء ### 1/5 — ثالث مرة أحذف التطبيق *2025-05-27, version 2.0.8* التطبيق على مدى آخر شهرين إلى ثلاث أشهر فيه مشكله معلق وكل ماأحذفه وأرجع أحمّله تروووح النقاط ويعلق بعدها بأيام !!! هل هذا العمل يليق بشركة ضخمة ومحترمة مثلكم !!! ### 1/5 — مضيعة وقت وفوقها سرقوا نقاطي *2025-05-24, version 2.0.8* يعلق واغلب الاوقات تحت الصيانه ويعتذروا في المطعم شي ما انتوا قده ليه الكذب على الناس والزامهم بالتسجيل وفوق ذا كله وين النقاط ؟ كيف تختفي كدا ما كملت شهرين؟ كم مدة صلاحية النقاط؟ طيب حق الاسبوع الماضي وش صار عليها؟؟ ### 1/5 — حذفوا نقاطي ومعلق العربي فااااااشل *2025-05-20, version 2.0.7* وانا طالبة تغير الايميل من زمان وراحت علي ٩٠٠٠ نقطة وحجتهم ارسلوا ايميل والتطبيق مايفتح اذا حولت اللغة للعربية ### 1/5 — التطبيق سيء *2025-05-13, version 2.0.7* لا يفتح ودائما معلق والنقاط إذا دفعت باستخدام الباركود ما تضاف النقاط ### 1/5 — Ma *2025-03-31, version 2.0.5* Poor app it doesn’t works ### 1/5 — التطبيق مايشتغل *2025-03-16, version 2.0.5* من شهرين مايشتغل ومافي تحديث !! ## Most praised reviews (10 highest-rated) ### 5/5 — Nice and easy app *2024-01-21, version 1.0.0* User friendly and fast serving ### 5/5 — Not working *2024-01-13, version 1.0.0* I tried to use the app i get error the app is not working ### 4/5 — Efficient and Easy *2024-09-30, version 1.0.10* I’m able to go through the menus for the restaurants and checkout with ease. My only suggestion for improvement is if it would be possible to add a tracking tab of the order (as in a Google Map showing the driver’s location in real time) so I can better anticipate his arrival. ### 3/5 — Mazen *2025-10-17, version 2.0.17* App is very bad points not registered ### 3/5 — App opening Issue *2025-03-18, version 2.0.5* I tried many time but App not opened Error message coming “Invalid or Expired Token “ ### 3/5 — التطبيق لا يعمل *2025-01-05, version 2.0.3* التطبيق لا يعمل ### 2/5 — Error *2025-03-18, version 2.0.5* Application again is not working ### 2/5 — Error *2025-01-08, version 2.0.3* Many many times I couldn’t open the app to get my points or to show and review my rewards. It’s so annoying when you are in a hurry! ### 2/5 — Payment options *2024-05-23, version 1.0.5* Wish there was a cash on delivery option ### 2/5 — Royalty id not showing in the app *2024-04-30, version 1.0.4* Royalty id field was empty. Tried updating and reopening. Didn't help --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*