# SugarCRM

> Mobile customer relationship management for sales and support professionals. (iPhone/iPad app by SugarCRM, Inc..)

- Source: https://appshunter.io/ios/app/sugarcrm/id599208633 (this page in markdown: same URL + `.md`)
- Developer: [SugarCRM, Inc.](https://appshunter.io/developer/393190300)
- Category: Business, Productivity
- Price: Free
- Rating: 4.10/5 from 74 App Store ratings · 52 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 21 MB
- Languages: American English
- Released: 2013-03-25
- Data updated: 2026-08-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/sugarcrm/id599208633/reviews.md

## What is SugarCRM?

Customer relationship management anywhere, anytime—so you are always prepared to win deals and support customers on the go.

With the SugarAI mobile app, you can take your business processes and CRM data on the go, including access to contacts, accounts, leads, activities, and custom Sugar modules.

Benefits:
• View detailed account information on the go, and update opportunities as you gather insights.
• Schedule calls, create cases, or send quotes directly from your mobile device.
• See who's calling and get prepared with Caller ID.
• Create documents based on record data from the mobile app with Doc Merge.
• View key performance indicators (KPIs) and stay on track with your sales goals.
• Build pricing quotes to close deals in real-time, wherever you are.
• Access insights at a glance with dashboards: charts, activity history, and more.
• Manage your task list by completing or adding new tasks.
• Map customer locations and initiate driving routes to streamline customer visits and planning.

## Key features

- Access contacts, accounts, leads, and custom modules
- Update opportunities and view account details
- Schedule calls and create cases
- Generate pricing quotes
- View dashboards and KPIs
- Manage task lists
- Map customer locations and plan routes

## Recent user reviews (10 of 52)

All indexed reviews: https://appshunter.io/ios/app/sugarcrm/id599208633/reviews.md

### 1/5 — Useless

*2024-08-17, version 74.0*

Literally useless on IOS 
Nothing loads constantly getting resource not found messege

### 5/5 — I use this for my job (especially when I am on the train).

*2024-08-15, version 73.0*

One thing I really love about this app is that I can dictate my notes into it after a meeting and they are typed into the screen for me automatically so all I have to do is press save. Brilliant if you don’t love typing or to save time.

### 5/5 — 5star fiction

*2022-08-17*

Changed my life. I now have a tan and a six pack and hang out with hot babes at the beach because now my job takes 99% less time.
….true story ;D

### 1/5 — Very poor crumped interface

*2022-03-23, version 42.0*

The mobile app is a total waste of time. Missing fields and worth using as it crushes for a simple update or adding opportunity

### 1/5 — Update

*2022-03-04, version 42.0*

Whatever update happened recently to the web based version has left out a lot of helpful info. All of the “action” buttons are missing for one. Create buttons don’t show up unless you put your mouse pointer over it. Very frustrating.

### 1/5 — crashes

*2022-01-07, version 39.0*

Doesn’t open and crashes, been like this for months. Terrible app

### 3/5 — New version keeps force closing

*2021-10-21, version 37.0*

Since the update the new version keeps force closing when I’m trying to use the app. This makes it virtually unusable

### 1/5 — Not a fan

*2021-08-26, version 35.0*

Maybe we have a watered down version but Sugar in general is worthless. App crashes often.  Hard to navigate while on the road.  Doesn’t mesh well with apple products for logging incoming calls and you will drive into the ditch attempting to make a call through the app. Again I think we are paying for a Chevy and everyone else is driving a Rolls?

### 1/5 — iwatch doesn’t send messages to slack

*2021-04-24, version 31.0*

Anytime I respond to a slack with my iwatch the message is never sent

### 1/5 — App stürzt ständig ab

*2021-03-05, version 29.0*

Wenn ich im Hintergrund diverse Apps geöffnet habe, und die Sugar App öffnen möchte, schließt sich die App sofort wieder. Erst nachdem ich einige Programme beende, kann ich Sugar öffnen

## Frequently asked questions about SugarCRM

### What does the SugarCRM mobile app do?

The SugarCRM mobile app allows users to manage their customer relationships and business processes from their mobile devices. It provides access to CRM data such as contacts, accounts, leads, and custom modules, enabling users to update information, schedule activities, and generate quotes while on the go.

### What are the key features of the SugarCRM mobile app?

Key features include viewing detailed account information, updating opportunities, scheduling calls, creating cases, sending quotes, and managing task lists. It also offers dashboards with KPIs, document generation with Doc Merge, and mapping capabilities for customer visits.

### Is the SugarCRM mobile app free to use?

Based on the provided information, the app is listed as free. However, it is designed to work with a SugarCRM account, which may have associated costs depending on the subscription plan.

### What devices is the SugarCRM mobile app compatible with?

The description does not specify exact compatibility details. However, it is designed as a mobile application, implying compatibility with common smartphone and tablet operating systems like iOS and Android.

### How can the SugarCRM mobile app help with sales?

The app helps sales professionals by providing instant access to customer data, allowing them to update deal progress, build pricing quotes in real-time, and plan customer visits efficiently. This mobile access ensures they are always prepared to close deals and support customers.

## Version history (last 5 releases)

### 91.0 — 2026-08-17

Bug fixes, stability improvements

### 90.0 — 2026-07-20

Features
-Signing in just got easier. The app now automatically detects your authentication setup, whether you're in an Intune or non-Intune environment, so there's no manual login configuration to fuss with.

Fixed Issues
-Caller ID now correctly shows contact names for Australian phone numbers on iOS.
-Approved web pages in your dashboards now load properly on mobile instead of being blocked.

### 89.0 — 2026-04-20

CallerID record fetching is now smarter and more resilient — progress is saved automatically, interrupted sessions resume where they left off, and failed pages retry up to 3 times.
New filtering options let you narrow records by Country and Phone, with an estimated match count shown before fetching begins. A live progress bar keeps you informed throughout.
Bug fixes and stability improvements also included.

### 87.0 — 2025-09-30

Features:
- When you tap a link to a Sugar record, it now opens the record directly in the app.
- You can now tap anywhere on a smart guide activity to open it.
- Timeline allows you to filter or search immediately rather than waiting for it to load.
- In landscape mode, the app adjusts to not overlap the dynamic island.
Fixed Issues:
- If a user with read-only access to the Teams field created an opportunity, they encountered an error.
- Certain fields were not allowed to be sorted in list view.

### 86.0 — 2025-07-18

Features:
* It is now possible to work with reports from within the Reports module, using the same user experience as in the Report dashlet to review and filter report data without downloading a PDF.
Fixed Issues:
* Action Buttons that assign a record to the current user set the Assigned To field to blank instead.
* Users without edit access to a module are also restricted from editing filters on the module's list view or viewing run-time filters in the Report dashlet.

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## More apps by SugarCRM, Inc.

- [PS Mobile for SugarAI](https://appshunter.io/ios/app/ps-mobile-for-sugarai/id6740536791)

All apps by SugarCRM, Inc.: https://appshunter.io/developer/393190300

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*