# SugarCRM — user reviews > 52 indexed App Store user reviews of SugarCRM by SugarCRM, Inc., rated 4.10/5 from 74 ratings. - Source: https://appshunter.io/ios/app/sugarcrm/id599208633/reviews - App overview in markdown: https://appshunter.io/ios/app/sugarcrm/id599208633.md - Rating breakdown: 5★ 53 · 4★ 4 · 3★ 1 · 2★ 1 · 1★ 15 ## Newest reviews (10 of 52) ### 3/5 — New version keeps force closing *2021-10-21, version 37.0* Since the update the new version keeps force closing when I’m trying to use the app. This makes it virtually unusable ### 3/5 — Projet speichern *2019-03-15, version 6.4.1* Sorry, Aber bei mir ist es so, dass ich mit Privaten Kunden arbeite und keinen Firmenname beim Projekt eingeben kann weil es keine gibt! Zudem kann in der Spalte auch überhaupt nichts eingetragen werden und ohne Eintrag werden keine Änderungen gespeichert! :( Gruß Uli ### 5/5 — Awesome, with Offline! *2019-02-08, version 6.4.0* This thing is so cool, because I can take my records with me wherever I go! ### 2/5 — It’s ok. *2018-07-13, version 6.1.2* Lately it freezes when the phone goes to sleep. Which is ALL THE TIME. Fix it please. ### 5/5 — Super Easy & Convenient *2018-06-11, version 6.1.2* Been in the industry for the last 20 years. Used multiple CRM types of software. The phone based Sugar app is super easy to use and convenient. Does 99% of what I need without going to the tablet based version. ### 5/5 — Great Mobile App *2018-05-18, version 6.1.2* Best CRM Mobile App I have used so far. Easy navigation and comprehensive access to my data. ### 5/5 — App fantastica *2017-07-14, version 5.1.1* La uso tutti i giorni per cercare informazioni sul nostro CRM (noi lo chiamiamo "Smile"). Facile da usare, e anche divertente! ### 5/5 — Fantastic CRM *2017-06-06, version 5.1.0* Work really on all platforms. Phone app helps with logging client contacts. ### 5/5 — Avis *2017-05-19, version 5.0.2* Tout simplement super utile. ### 5/5 — Super productive *2017-04-26, version 5.0.1* Great app. I make all my calls from it and it logs everything for me. Super productive. ## Most critical reviews (10 lowest-rated) ### 1/5 — Useless *2024-08-17, version 74.0* Literally useless on IOS Nothing loads constantly getting resource not found messege ### 1/5 — Very poor crumped interface *2022-03-23, version 42.0* The mobile app is a total waste of time. Missing fields and worth using as it crushes for a simple update or adding opportunity ### 1/5 — Update *2022-03-04, version 42.0* Whatever update happened recently to the web based version has left out a lot of helpful info. All of the “action” buttons are missing for one. Create buttons don’t show up unless you put your mouse pointer over it. Very frustrating. ### 1/5 — crashes *2022-01-07, version 39.0* Doesn’t open and crashes, been like this for months. Terrible app ### 1/5 — Not a fan *2021-08-26, version 35.0* Maybe we have a watered down version but Sugar in general is worthless. App crashes often. Hard to navigate while on the road. Doesn’t mesh well with apple products for logging incoming calls and you will drive into the ditch attempting to make a call through the app. Again I think we are paying for a Chevy and everyone else is driving a Rolls? ### 1/5 — iwatch doesn’t send messages to slack *2021-04-24, version 31.0* Anytime I respond to a slack with my iwatch the message is never sent ### 1/5 — App stürzt ständig ab *2021-03-05, version 29.0* Wenn ich im Hintergrund diverse Apps geöffnet habe, und die Sugar App öffnen möchte, schließt sich die App sofort wieder. Erst nachdem ich einige Programme beende, kann ich Sugar öffnen ### 1/5 — Doesn’t work *2020-10-29, version 25.0* This app just keeps dying - I cannot even get logged on. Totally useless and no obvious support ### 1/5 — Impossible to load sugar. *2020-05-27, version 20.0* Vey unstable app . Impossible to rely on it for work. Makes me want to consider having my company leave sugar for newer and more stable and mobile friendly CRM CORRECT ASAP SUGAR! Please ### 1/5 — metto la url e non si collega *2017-11-06, version 6.0.2* provato con installazione di sugarcrm, non va ## Most praised reviews (10 highest-rated) ### 5/5 — I use this for my job (especially when I am on the train). *2024-08-15, version 73.0* One thing I really love about this app is that I can dictate my notes into it after a meeting and they are typed into the screen for me automatically so all I have to do is press save. Brilliant if you don’t love typing or to save time. ### 5/5 — 5star fiction *2022-08-17* Changed my life. I now have a tan and a six pack and hang out with hot babes at the beach because now my job takes 99% less time. ….true story ;D ### 5/5 — Great app! *2020-03-23, version 18.0* Keep up the good work ### 5/5 — Very good *2019-09-26, version 10.0* Perfect way to get my customers info on the fly ### 5/5 — Cool and easy to use *2019-09-20, version 10.0* This gives me Data all I need during my Day! ### 5/5 — Can’t work without! *2019-09-20, version 10.0* I like the app and it’s super useful while you’re on the go! Recommended ### 5/5 — Five stars *2019-09-19, version 10.0* Works perfectly! A lot easier to navigate than other provides apps and it’s free!! ### 5/5 — Super easy to use! *2019-09-19, version 10.0* Super easy to use! ### 5/5 — One of the best enterprise apps *2019-09-19, version 10.0* Sugar mobile allows me to do my job anytime day or night in or out of the office. It’s as intuitive as the web interface perhaps faster, and offline mode allows me to access what I need to when I’m on the plane or on the go without an internet connection. Even better on an iPad with a bigger screen. Well done Sugar! ### 5/5 — Works well *2019-09-19, version 10.0* Provides mobile access to remote Sugar instances and works as advertised. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*