# Sugarloaf — user reviews

> 18 indexed App Store user reviews of Sugarloaf by Boyne Resorts, rated 4.80/5 from 1,330 ratings.

- Source: https://appshunter.io/ios/app/sugarloaf/id1477955135/reviews
- App overview in markdown: https://appshunter.io/ios/app/sugarloaf/id1477955135.md
- Rating breakdown: 5★ 1,140 · 4★ 146 · 3★ 33 · 2★ 3 · 1★ 8

## What do users think of Sugarloaf?

Overall sentiment: positive

**Pros**

- 🚀 Awesome
- 🚀 Best Mountain, Best App
- 👍 Ski the Loaf
- 👍 Love the app!
- 👍 Great Early Trail Conditions & Covid Policies/Awareness
- 👍 Best Mountain on the East

**Cons**

- 🐛 Lags on an iPad
- 🐛 Nothing will load or open
- 🐛 App won't work

**Commonly reported bugs**

- Groomer report not accurate
- Webcams don't work

**Most requested features**

- Interactive trail map highlighting open and groomed runs
- Daily report in the app

## Most critical reviews (10 lowest-rated)

### 1/5 — Throbber

*2025-01-03*

This ap lags on an iPad. The throbber just spins and spins when looking for lift status or cams.

**Developer response:** Hello Color kitten, we’re sorry to hear about the issue you’re experiencing! Please email our support team at apps@boyneresorts.com with the subject line: App Name: [Your Username]. This will help us resolve the problem quickly. We look forward to helping you!

### 1/5 — Nothing will load or open

*2024-09-15*

When I load into the app everything works as usual but on the on the resort tab the webcams don’t work,I cant open anything and the app keeps crashing. If anyone knows how to fix this or anything that would be great to know!

**Developer response:** Hello Ski and sports! Thanks for your feedback. We suggest you to uninstall and reinstall the app. In case the error persists, we urge you to contact us through the email address info@sugarloaf.com to provide you with the necessary assistance and resolve the problem you may be experiencing. Thanks! :)

### 1/5 — Ryan and Nathan

*2020-01-02*

Hello, thank you.

**Developer response:** Thank you for taking the time out to leave us a review. Unfortunately you have not left us any information regarding your experience. Could you write to us at apps@spotlio.com with more details of your issues so that we can see how we can help you. Thank you and have a great day :-)

### 1/5 — Do not trust groomer report!!!!

*2019-12-23*

Groomer report has been the same for the past few days and brought the group down an easy trail early morning that was blatantly NOT groomed despite both the website and app saying it was. Made for tears and the end of our day. DO NOT TRUST THE GROOMER REPORT!!

**Developer response:** Hi Keput8, thank you for your comment. We’re sorry that your experience was not as we would have hoped. Please contact help@skitude.com to give us more information so that we can investigate the issue further. Thank you.

### 2/5 — App won’t work

*2023-11-10*

When I load into the app and it brings you to the resort section it shows me a black screen. It would be nice to see the mountain report and the webcams but it just doesn’t work. I don’t know if this is happening to anyone else but if anyone knows how to fix this that would be awesome.

**Developer response:** Hello Ski and sports! Thanks for your feedback. We suggest you to uninstall and reinstall the app. In case the error persists, we urge you to contact us through the email address info@sugarloaf.com to provide you with the necessary assistance and resolve the problem you may be experiencing. Thanks! :)

### 4/5 — Sugarloaf

*2025-02-27*

Good app missing some features

**Developer response:** Thanks for the 4 stars! We appreciate your feedback and are always looking for ways to improve the app experience.

### 4/5 — Great app

*2025-02-15*

Very helpful app.  Would love if the interactive trail map highlighted the open and groomed runs the same way the Killington and Sugarbush apps do which are much easier to follow.  But great info overall.

**Developer response:** Thanks for the 4 stars, Stan! We appreciate your suggestion about the trail map and are always looking for ways to make the app even more helpful.

### 4/5 — Missing one thing!

*2019-12-26*

The sugarloaf app is a great app for showing trail conditions as well the map feature, to everything else it has to offer!

I would recommend adding the daily report into the app, possibly under the conditions and cams tab. As a loafer it’s the only missing piece to the puzzle for this app!

**Developer response:** Hi. Thanks for taking the time to leave us your feedback. We will pass your suggestion regarding the daily reports on to the appropriate department

### 5/5 — Skiing

*2026-07-06*

Skiing here is fun

**Developer response:** Thank you for the 5-star review! We're so glad to hear you're enjoying skiing here. We hope you continue to have a fantastic time on the slopes, and thank you for using our app. Have an amazing summer!

### 5/5 — Great app for ski conditions

*2026-04-20*

Check this app all the time when deciding whether to make the trip out to Sugarloaf. It’s simple, straightforward, and easy to use.

**Developer response:** Thank you so much for the great review! 🌟 We’re really happy to hear the app has been helpful when you’re planning your trips to Sugarloaf. It’s great to know you find it simple, straightforward, and easy to use—that’s exactly what we aim for. We appreciate you taking the time to share your feedback!

## Most praised reviews (8 highest-rated)

### 5/5 — Awesome

*2025-12-08*

Just Awesome

**Developer response:** Thank you so much for your feedback! We’re thrilled you’re enjoying the app. 😊

### 5/5 — Best Mountain, Best App

*2025-11-30*

Must downloaded if skiing at Sugarloaf. The GPS feature is great!

**Developer response:** Hi jdes626, thanks so much for your awesome review! 🤩 We’re thrilled to hear you’re enjoying the GPS feature. Have an amazing time on the slopes at Sugarloaf! 🎿

### 5/5 — Richard Adams

*2025-04-27*

I know it’s a Bourne come here instead of sissy over bosses there are egotistic jerks that use you then make stuff up to get someone firethere so smoky oriented yeah k sugarloaf all way

**Developer response:** Thanks for the 5 stars! We’re glad you’re enjoying the app and the mountain — see you on the slopes!

### 5/5 — Ski the Loaf

*2025-02-22*

So fun!

**Developer response:** Thanks for the 5 stars! So glad you had fun — see you back on the slopes soon!

### 5/5 — Love the app!

*2023-11-24*

Especially all the layers you can use on the trail map.

**Developer response:** Hello! Thanks for your comment and the 5 stars! We are glad to see you like the app :-)

### 5/5 — Great Early Trail Conditions & Covid Policies/Awareness

*2022-02-16*

Grooming on trails has very very good as the crew works to open more of the mountain. I’m sensitive to Covid exposure and appreciate App & Website offering an easy to find hotlink on the Home Screen with guidelines. Thank you. 🤗👍🏻 (Note: one has to search to find information on sites for other ski areas 😡). Kudos. Keep up the great work, staff at Sugarloaf.

**Developer response:** Thank you very much for your great review. We work really hard to offer the best applications and we are so happy to see that reflected in your review. I will make sure that the team knows! Have a great day : -)

### 5/5 — Love the app!

*2021-12-11, version 2.3.0*

Especially all the layers you can use on the trail map.

**Developer response:** Hello! Thanks for your comment and the 5 stars! We are glad to see you like the app :-)

### 5/5 — Best Mountain on the East

*2019-12-14*

Love this place and now they have an app!

**Developer response:** Hi! Thanks for the great review 😄 We’re glad you’re enjoying the app and your time on the mountain!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
