# SugarPixel Hub — CustomTypeOne

> Configure and manage blood glucose pixel clocks for real-time monitoring and alerts. (iPhone/iPad app by CustomTypeOne LLC.)

- Source: https://appshunter.io/ios/app/sugarpixel-hub/id1635792127 (this page in markdown: same URL + `.md`)
- Developer: [CustomTypeOne LLC](https://appshunter.io/developer/1483304985)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 4.50/5 from 102 App Store ratings · 34 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 43 MB
- Languages: American English
- Released: 2022-09-01
- Data updated: 2026-09-05
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/sugarpixel-hub/id1635792127/reviews.md

## What is SugarPixel Hub?

Use SugarPixel Hub to configure your SugarPixel dedicated blood glucose pixel clock for BG readings and alerts (sold separately). 

- Configure multiple SugarPixels from the same app
- Add blood glucose data sources for Dexcom, Libre, Nightscout, or Gluroo to follow up to two continuous glucose monitors.
- Customize your alert levels with audio, vibration, and visual alerts.
- Select your preferred display from the available options
- Update your SugarPixel firmware over the air

Dosing decisions should not be made based on the SugarPixel hardware. The user should follow instructions on the continuous glucose monitor system. SugarPixel is not intended to replace self-monitoring practices as advised by a physician.

## Key features

- Configure multiple SugarPixels
- Connect Dexcom, Libre, Nightscout, Gluroo
- Customize alert levels
- Select preferred display
- Over-the-air firmware updates

## Recent user reviews (10 of 34)

All indexed reviews: https://appshunter.io/ios/app/sugarpixel-hub/id1635792127/reviews.md

### 5/5 — Love it!

*2026-08-12, version 177.1.1*

Love it! It’s loud, doesn’t turn off until you turn it off, and I love all the features

### 2/5 — Love it when it works

*2025-12-18, version 177.0.1*

It feels like once a month the device will no longer connect to the app and it takes me 30 minutes to fix it. The same thing that works one time never works again. I keep having to change my Dexcom password. I love this thing when it’s working but it is so irritating to troubleshoot.

### 1/5 — Support is next to non existent

*2025-11-11, version 177.0.1*

We’ve had this for approximately 1 year,worked great, got a new iPhone & had to re log into the app which was fine, then stopped working, first saying error then saying CGM Log In Error. I contacted support via email which is the ONLY way & they totally misunderstood our issue & after clarifying it again, never heard back from them. As far as we’re concerned it’s going to the landfill since the support is horrible & cannnot get it going.

### 3/5 — Device is amazing but App needs improvement.

*2025-08-24, version 177.0.0*

The device is amazing, but the app needs improvement. It frequently won’t connect to my Sugar Pixel unless I’m in the same room. Remote Snooze is thus not reliable and I have to snooze manually when my BG is low, which is counterintuitive.

### 5/5 — Jus good

*2025-07-25, version 175.0.2*

I’ve been a T1D for a year and this is so good for at night and day. Whoever put a 1 star is Juston Zaza or they are like just have a glitch

### 5/5 — Every T1 home needs this

*2025-06-15, version 175.0.2*

This device and companion app has been a life changer for my home.  With a 10 y/o with T1, they are not ready to fully manage things and this helps the whole house understand what is going on clearly so we can take action.  The app is easy to navigate and setup of the device is quick.  We take it anywhere we go when we travel and stay overnight.  Much thanks to the CustomTypeOne team.

### 5/5 — AMAZING

*2025-03-31, version 174.0.0*

Melhor equipamento que adquirimos para acompanhar meu filho de cinco anos! E olha que ele tem diabetes desde nove meses! Obrigado a todos que se dispuseram a fazer isso dar certo! Deus abençoe vocês!

### 5/5 — Game Changer

*2025-02-27, version 174.0.0*

I love my Sugar Pixels! Having 3 T1s in the house has caused a serious alarm fatigue. I never wake up to alarms and sometimes miss them just going about my day.. they’re constantly going off for SOMEone. It’s loud enough for the whole house to hear and you can never mistake it. The app is so easy to use. Setup is relatively easy as well. Troubleshooting is so simple when having WiFi issues. We already have 2 and plan on grabbing another set when my oldest goes to college. I won’t let him leave home without it!

### 5/5 — The perfect solution to not die

*2025-02-14, version 174.0.0*

Life saver. Literally. This along with Sugarmate are what’s keeping our kid alive when we sleep.

### 1/5 — Awful! Impossible to set up

*2025-02-13, version 174.0.0*

I’ve followed all the directions and been at this for hours and Still unable to complete set up. It should’nt be this hard! And there’s no number to contact for support. And I never received an email back when I requested support. Will be returning

## Frequently asked questions about SugarPixel Hub

### What does the SugarPixel Hub app do?

The SugarPixel Hub app allows you to configure your SugarPixel dedicated blood glucose pixel clock. You can set up your device to display real-time blood glucose readings and receive customizable alerts.

### What blood glucose data sources can I connect?

You can connect data sources from Dexcom, Libre, Nightscout, or Gluroo to follow up to two continuous glucose monitors. This allows for comprehensive tracking of your glucose levels.

### Is the SugarPixel Hub app free to use?

Yes, the SugarPixel Hub app is free to download and use. There are no in-app purchases or advertisements mentioned.

### What kind of alerts can I set up?

You can customize your alert levels with a combination of audio, vibration, and visual alerts. This ensures you are notified of important glucose changes in a way that suits you best.

### Can I update my SugarPixel device using the app?

Yes, the app supports over-the-air firmware updates for your SugarPixel device. This allows you to keep your device's software up-to-date easily through the app.

## Version history (last 5 releases)

### 177.1.3 — 2026-08-22

Additional features and fixes.
SugarPixel+ remote snooze.

### 177.1.1 — 2026-05-12

Additional SugarPixel Mini support.

### 177.1.0 — 2026-05-05

Support for SugarPixel Mini

### 177.0.8 — 2026-04-23

Additional features and fixes.

### 177.0.7 — 2026-04-22

Additional features and fixes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*