# Suits Me - Banking Alternative — Cashback and Rewards Account

> Hassle-free banking alternative with cashback and rewards. (iPhone/iPad app by Suits Me Limited.)

- Source: https://appshunter.io/ios/app/suits-me-banking-alternative/id1550972210 (this page in markdown: same URL + `.md`)
- Developer: [Suits Me Limited](https://appshunter.io/developer/1550972212)
- Category: Finance, Business
- Price: Free
- Rating: 4.70/5 from 224 App Store ratings · 249 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 81 MB
- Languages: American English, Bulgarian, Polish, Romanian
- Released: 2021-09-16
- Data updated: 2026-08-30
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/suits-me-banking-alternative/id1550972210/reviews.md

## What is Suits Me?

Hello and welcome to Suits Me.  We help those who are tired of facing barriers and issues with their banking needs.  We invite you to open a personal account* to suit you with Suits Me. The banking alternative of choice for thousands who want a simple account to manage their money, loaded with rewards and cashback. Suits Me accounts are the hassle-free alternative to a high street bank account.

Whatever your situation we’ve got you:
- Bad credit
- New to the UK
- No verified 3 months proof of address  
- We accept Photo ID or alternatives
- Simply want a secondary account for budgeting (and cashback benefits!)

You can open an account in minutes with no credit checks and over 90% of applications have instant accounts to manage their money. We will support you with the ID documents you have, we know everyone is different.  Applying with alternative ID is all online, all in minutes and you will have an instant account. 

-Suits Me offers three account types to make sure we cater for the varying needs of our customers.
-Essential is our pay as you go card.  An instant account with no credit checks to give you flexibility and control over your money when you need a separate account.  Our customers who need an account to use now and again rather than as a main account choose Essential.
-Premium Our everyday card is packed with extras.  This account will let you do everything you need to manage your money whilst giving you cashback rewards and discounts. Customers who need a basic and functional main account for wages and benefits choose Premium.
-Premium Plus Our Premium Plus account is loaded with value plus you receive our VIP queue jump service. This account is a favorite with our customers with its inclusive package. This account is great for those who want a fully functional bank account replacement.  

Features of All Accounts:
-Instant online account with UK sort code and account number
-Free Contactless Mastercard® Debit Card you can use anywhere, anytime. (Delivered first class with Royal Mail)
-Faster payments – sent within 2 hours.  It really is fast!
-Set up Direct Debits and Standing orders for bills and rent
-Set up recurring Payments via your Debit Card
-Cash top ups at any PayPal or Post Office processed in minutes.
-PayPal integration
-Google Pay (coming soon)
-Apple Pay (Coming soon)
-Instant notifications when you use your account
-Add new Payee’s in seconds
-Freeze cards – you can instantly lock your card if lost or stolen
-No Minimum Load amounts
-Upgrade or downgrade your account anytime
-Access and download statements to track your spending

Benefits of your Account:
-Unlimited Cashback on card purchases with selected retailers, up to 15% cashback
-Award winning multi-lingual customer care with your own personal account manager
-Welcome call to introduce you to our services and make sure you get the most out of our products
-Virtual branch service if you want face to face contact
-Monthly cash competitions to take part in

*Suits Me® are an alternative banking solution offering personal money accounts with mobile app and a contactless Mastercard® debit card.
* Suits Me do not process cheques as payment which a traditional current account can.

## Key features

- No credit checks
- Instant online account
- Free contactless debit card
- Faster payments
- Direct debits and standing orders
- Cashback on purchases
- Account upgrades/downgrades

## What do users think of Suits Me?

Overall sentiment: negative

**Pros**

- 🚀 Great banking alternative
- 👍 Easy to use
- 🔒 Trustworthy
- 💡 Helpful customer service

**Cons**

- 🐛 Frequent account freezes/blocks
- 💰 Excessive fees for transfers and withdrawals
- ⏱️ Poor response times from customer support
- 🤖 Incompetent and unhelpful customer service

**Commonly reported bugs**

- Frequent app crashes and login issues
- Inconsistent account balance display
- Inability to access account history

**Most requested features**

- Support for Apple Pay
- Improved in-app notifications
- Ability to easily change account details
- Faster processing of payments and transfers

## Recent user reviews (10 of 249)

All indexed reviews: https://appshunter.io/ios/app/suits-me-banking-alternative/id1550972210/reviews.md

### 1/5 — ⭐ 1/5 – Absolutely awful experience

*2026-08-20, version 16.0.6*

Genuinely one of the worst banking experiences I’ve had. My account has been restricted for days over a £10 transfer, leaving me unable to properly access my own money.

I’ve contacted Suits Me repeatedly, provided the information they’ve asked for, waited for the Safeguarding Team to contact me, and chased them multiple times. I was eventually told by an adviser that their automated system had restricted my account and that the issue had been escalated to Safeguarding. I’m still waiting for it to actually be resolved.

Trying to get help is ridiculous. Long waits, constantly being told to wait for another team, and no clear timeframe for when you’ll actually regain access to your money.

If you’re considering using Suits Me, my experience is enough for me to say stay well away. A financial service shouldn’t leave customers unable to access their money for days while they chase support for answers.

### 2/5 — Several Issues with the Card

*2026-08-18, version 16.0.4*

I would like to report several issues that are causing significant inconvenience when using the card:

1. Apple Pay / Digital Wallet
    The card cannot be added to Apple Pay. This feature would be very useful, especially in situations where we need to be in wet environments, such as swimming pools, saunas, and similar places. In these situations, we are forced to carry the physical card, which creates a risk of it getting wet and damaged.
2. Contactless Payments
    Another recurring issue is that payments made using contactless payment are frequently declined. This happens quite often and makes it difficult to use the card conveniently on a daily basis.
3. Beneficiary Registration for Bank Transfers
    It would also be important to increase the amount of space available for entering a beneficiary’s full name when registering a new account for transfers. Many people have long full names, and the current field does not accommodate them, resulting in an error when trying to complete the registration.

I kindly ask that these issues be reviewed and, if possible, resolved, as these are important features that would make the card more practical, reliable, and convenient to use.

### 1/5 — Worst bank around!

*2026-08-17, version 16.0.4*

Awful bank and awful customer service from them! Been waiting almost a month for help regarding a £50 transaction! No one gets back to you, they ignore emails and  ignore the online chat and never answer the phone, had me on hold for 4 hours, I’ve had an online chat open for 3 weeks and still didn’t get an answer!! Shockingly bad service.

### 1/5 — CLOSED MY ACCOUNT WITH MY SALARY IN IT

*2026-07-22, version 16.0.0*

They closed my account with an email the day before my salary went in and I’m still waiting for my money. Impossible to get hold of and still no response to my emails. DO NOT USE THEM

### 1/5 — .

*2026-07-16, version 16.0.0*

It asks me to sign back in too many times and half the time it glitches and doesn’t log me in it’s really stressful using suits me

### 5/5 — The Ar the best

*2026-07-07, version 15.9.6*

deserve more than 5stars

### 1/5 — Can’t close account or remove GDPR details

*2026-07-07, version 15.9.6*

Terrible service, don’t answer online chat, takes around 1 hour to speak to someone on the phone. Have been asking to close my account by phone and email for over 2 weeks, told to cut up card but 4 weeks later logged in and noticed account is still open, luckily I transferred all my money out of this account in time. This company does not comply with GDPR regulations or requests. My advice don’t keep a lot of money in the account if you use this e-money provider. A complaint will be made to the FCA as they should not even have a license to operate as a ‘bank’

### 1/5 — Not working

*2026-07-06, version 15.9.6*

Not working when trying to logi!!!

### 1/5 — Worst bank in the world

*2026-07-06, version 15.9.6*

Please for the love of god DO NOT install this app for banking  DO NOT put money on a suits me account please this is the worst bank and the worst experience i ever had with a bank STAY AWAY FROM THIS BANK PLEASE IF I COULD I WOULD PUT 0 STARS

### 2/5 — Very bad costumer service. They don’t help you at all with anything.

*2026-07-03, version 15.9.6*

I tried calling them and wait 20min in the hours that they are supposed to answer and still didn't answer. My card doesn't work at all and I money left in there and they won't help me at all to fix it. Very bad costumer service.

## Frequently asked questions about Suits Me

### What is this app and what does it do?

This app provides a banking alternative for those who face difficulties with traditional banks. It allows users to open personal accounts that are designed to be simple and hassle-free, offering rewards and cashback on purchases. The service aims to be accessible to a wide range of individuals, including those with bad credit or new to the UK.

### What are the key features of the accounts offered?

All accounts come with an instant online account with UK sort code and account number, a free contactless Mastercard debit card, and fast payments within 2 hours. Users can set up direct debits, standing orders, and recurring payments. The app also offers instant notifications, the ability to freeze cards, and access to statements.

### How much does it cost to use this banking alternative?

The app is free to download and use. While there are different account tiers (Essential, Premium, Premium Plus) with varying features and benefits, the core functionality of opening an account and managing money is available without upfront costs. Specific details on any potential fees for certain transactions or account types would be found within the app.

### Who is this app suitable for?

This app is ideal for individuals who have been rejected by traditional banks due to bad credit, lack of verified proof of address, or are new to the UK. It's also a good option for those who simply want a secondary account for budgeting purposes and to benefit from cashback rewards, or anyone seeking a more flexible and accessible banking solution.

### Can I get a debit card with this account?

Yes, all accounts come with a free contactless Mastercard debit card that is delivered via first-class post. This card can be used anywhere, anytime for purchases. You can also easily top up your account with cash at PayPal or Post Office locations.

## Version history (last 5 releases)

### 16.0.6 — 2026-08-18

-minor fixes and improvements

### 16.0.4 — 2026-07-24

-minor fixes and improvements

### 16.0.0 — 2026-07-13

• Improved authentication and account security.
• Added face verification for enhanced identity protection.
• Enhanced device security.
• Bug fixes and performance improvements.

### 15.9.6 — 2026-05-20

-minor fixes and improvements

### 15.9.4 — 2026-04-27

- minor fixes and improvements

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
