# Sullivan Bank — user reviews

> 9 indexed App Store user reviews of Sullivan Bank by Sullivan Bank, rated 4.90/5 from 935 ratings.

- Source: https://appshunter.io/ios/app/sullivan-bank/id777966964/reviews
- App overview in markdown: https://appshunter.io/ios/app/sullivan-bank/id777966964.md
- Rating breakdown: 5★ 853 · 4★ 56 · 3★ 10 · 2★ 1 · 1★ 15

## Most critical reviews (9 lowest-rated)

### 1/5 — Dont even bother

*2026-07-26, version 26.1.20*

App kept crashing so I re download it and it signs me in and after I sign in and close the app im signed out again then it tells me my password isn’t correct so I reset the password and then it’s supposed to send it to my email I never get the email to reset my password so im locked out of my own bank account on this app no help no update nothing

### 1/5 — App is not consistent

*2026-05-21, version 25.2.100*

App is never consistent.  It doesn’t always give the notifications until you log in.  I have called several times on it but they just seem to dismiss it and not pay the attention it needs

### 1/5 — Worst Banking app on the planet imo

*2026-02-21, version 25.1.70*

I am constantly having to turn on and off my phone to reset this app , I get all the updates and still trash , I go to see my balances and won’t sign me in after I turn off my I phone and then on again it lets me but say I check my balances a hour or two later after making a purchase once again I have to turn off my I phone and reset it , I have called to complain to their I T department and it goes on deaf ears , I hate this Bank app !

### 1/5 — App won’t open

*2023-03-31, version 22.1.100*

App won’t open with new iPhone update

### 1/5 — Update

*2021-11-08, version 21.2.70*

Not everyone can update to 13.0 , as a result we can’t use the app ! Very unhappy and feel you should have a option for the update to us that can’t

### 2/5 — annoying

*2025-09-01, version 24.2.60*

just overall not a good app. It’s difficult to navigate. I constantly have to turn instant balance and FaceID back on because it will randomly turn off. I think that the app works fine for what I need, it’s just annoying to navigate and needs a little work to improve its functionality.

### 3/5 — Doesn’t Work All The Time

*2025-07-17, version 24.2.60*

Frequently gets stuck loading or says it is unavailable. Constantly needing to re-enable face recognition. Great when it works.

### 5/5 — Love the app!

*2021-11-03, version 21.2.70*

Works great. Good for mobile check deposit

### 5/5 — LOVE

*2014-01-14, version 4.3.198*

I'm completely in love with the banks new ap! Makes online banking so much easier and so much faster! Haven't had any technical errors yet!

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*