# Summit Coffee — user reviews

> 25 indexed App Store user reviews of Summit Coffee by Summit Coffee, rated 4.86/5 from 2,594 ratings.

- Source: https://appshunter.io/ios/app/summit-coffee/id1527263404/reviews
- App overview in markdown: https://appshunter.io/ios/app/summit-coffee/id1527263404.md
- Rating breakdown: 5★ 2,184 · 4★ 69 · 3★ 21 · 2★ 14 · 1★ 37

## What do users think of Summit Coffee?

Overall sentiment: positive

**Pros**

- 👍 Amazing coffee and staff
- 🚀 Easy to use app
- 🤝 Great community involvement

**Cons**

- 🐛 Checkout issues
- 🔒 Invasive privacy concerns
- 🔍 Difficult gift card purchase

**Commonly reported bugs**

- Checkout not working
- App getting stuck on new customer flow
- App unable to find stores

**Most requested features**

- Clear gift card purchase option
- Improved login and account management

## Newest reviews (5 of 25)

### 2/5 — Nice place. Mocha and tea were lukewarm though

*2021-10-03, version 1.2.4*

Nice place. Mocha and tea were lukewarm though

### 5/5 — Noda location is the best!

*2021-01-08, version 1.1.6*

Everything has been so good and they are so kind! They are the sweetest souls!

### 4/5 — Espresso?

*2021-01-07, version 1.1.6*

Can’t find the espresso only button

### 5/5 — Summit

*2020-09-04, version 1.0.1*

Great people and coffee!!

### 5/5 — Love Summit, Love the app

*2020-08-18, version 1.0*

Best coffee in the world just got even more convenient! Everyday with a Basecamp brewed at the store or a Pitch Black from my coffeemaker is a good day! ☕️😀

## Most critical reviews (10 lowest-rated)

### 1/5 — Charge for app?

*2026-06-14, version 25.8.5*

Tried this place out off of a recommendation.  After I checkout with the app, I see I get hit with a .25 cent app fee.  This is after I already tipped someone I will never talk with. 
I’d imagine I saved this place the .25 in labor by using the app.   Oh well.  Back to 77 Grounds.

### 1/5 — App processing fee?

*2026-06-02, version 25.8.5*

Stop with charging a fee to use your app.

### 1/5 — Bad App

*2026-04-26, version 25.8.5*

The app requires a phone number. There’s no need to require my phone number if you already have my email. There’s no need fact that the account for the website doesn’t connect to the app is ridiculous. The app is clunky and overall poor UI.

### 1/5 — Login Troubles

*2025-03-13, version 25.1.1*

Despite the fact that I am logged in on the website, the app continues to tell me that my password is wrong. I tried creating an account directly from the app but it requires a phone number and it won’t accept a Google number. Clearly they need to harvest our data because otherwise an email address would be fine. Bummer.

### 1/5 — Checkout is broken

*2025-01-28, version 4.1.8*

Checkout hasn’t worked in the last 2 weeks; neither Apple Pay nor directly paying with a credit card works. Both just return “The pricing for your order could not be verified. Please try again or contact the store to place your order.”

### 1/5 — What a terrible app

*2024-12-15, version 4.1.4*

First off, you can’t even order off the app. The app cannot find a store and will stay in a loading screen. Second, you can’t even add a method of payment because you need to add a billing address and when you try to enter said address, it asks you to select from the list of suggested addresses which doesn’t exist. Absolutely terrible UI.

### 1/5 — Invasive of privacy

*2024-06-22, version 1.4.2*

Couldn’t sign up because they require a phone number, and won’t accept a Google Voice number which is all I’m comfortable giving.

There’s no reason a coffee shop should require I give up my personal phone. Tired of companies feeling they’re entitled to our personal information.

### 2/5 — Deleted their loyalty program without warning

*2026-07-21, version 25.8.9*

Summit used to have a loyalty program under which you’d scan a QR code and accumulate points. They updated the app and removed the loyalty program without warning. I feel cheated.

### 2/5 — Difficult Gift Card Purchase

*2025-10-26, version 25.5.2*

The website led me to the app to buy a gift card less than $50 and then there was no section in the app to buy a gift card. The overall app seems nice but it would good to have a clear option for gift cards.

### 2/5 — Very glitchy app

*2025-01-14, version 4.1.4*

QA team needs to be fired. New customer flow gets the app stuck. Had to try go back multiple times to charge. Why the heck is there a convenience fee to order coffee.

## Most praised reviews (10 highest-rated)

### 5/5 — Great Beans

*2026-04-04, version 25.8.2*

Nice staff, creative drinks and awesome coffee beans.  You also get a free cup of coffee with any beans purchase.  Love that.

### 5/5 — Amazing Coffee, Better People

*2025-12-21, version 25.6.5*

I’ve been coming to the Roswell location since it opened. The workers are amazing. I’ve always enjoyed their conversations and dedication they put into their craft. - Kane

### 5/5 — Easy to use!!

*2025-03-29, version 25.1.9*

Very easy to use!! I can place orders, view past orders, and see my current reward status. Great app for my FAVORITE coffee 😍

### 5/5 — A phenomenal addition.

*2025-03-12, version 25.1.1*

Summit coffee is my new go-to, for so many reasons. For starters, the coffee is great. I also think the GM Josie is incredible. She’s attentive, kind, a hard worker and know’s her customers. It’s hard to find good people but Josie, and the rest of her team were smart hires. You can tell they like each other. 

When it comes to what if, there’s so much opportunity to do great community building things with Summit Coffee. It’s a slow build but I’m a fan and plan to hang with you all throughout the journey.

### 5/5 — I love Summit Coffee

*2024-08-03, version 1.4.2*

It’s always the best coffee, served by the friendliest staff at Foundation in Asheville. I can’t say enough good things about Summit!

### 5/5 — Ballantyne!

*2024-05-09, version 1.4.1*

These gals are the greatest bunch of baristas! 
So sweet & attentive. They make my day ☺️

### 5/5 — Summit in Birkdale is amazing!

*2023-11-24, version 1.4.1*

I can’t say enough wonderful things about Summit coffee in Birkdale. The team is absolutely amazing and the coffee is outstanding. The location is so convenient and the atmosphere is so cozy and friendly inside!

### 5/5 — Villa Heights Sweet Spot!

*2022-08-12, version 1.2.6*

So happy to have our own Summit Coffee in our neighborhood!  The staff is top notch!

### 5/5 — SO EASY!!!

*2022-08-07, version 1.2.6*

Ty Summit!

### 5/5 — Best coffee evaaahhhhhhh

*2021-03-07, version 1.1.6*

Amazing service, amazinger vibes, amazingerest coffee💯💯💯💯💯

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*
