# Summit Credit Union — user reviews > 165 indexed App Store user reviews of Summit Credit Union by Summit Credit Union, rated 4.70/5 from 38,383 ratings. - Source: https://appshunter.io/ios/app/summit-credit-union/id846243037/reviews - App overview in markdown: https://appshunter.io/ios/app/summit-credit-union/id846243037.md - Rating breakdown: 5★ 32,594 · 4★ 3,707 · 3★ 953 · 2★ 316 · 1★ 813 ## What do users think of Summit Credit Union? Overall sentiment: neutral **Pros** - 👍 Easy to use app - 🚀 Convenient mobile deposit feature - 💡 Integrated financial planning tools - 🔒 Secure banking experience - 👍 Excellent customer service **Cons** - 🐛 Frequent app crashes and freezes - 🕰️ Automatic logout after short inactivity - 🔍 Lack of customization options - 🔀 Difficulty navigating between accounts - 💰 Unexpected fees and charges **Commonly reported bugs** - Login issues and account access problems - Inconsistent mobile deposit acceptance - Syncing errors between app and website - Slow app performance and loading times - Unreliable push notifications **Most requested features** - Ability to customize account order and names - Improved mobile check deposit functionality - Integration with external financial services - Longer inactivity timeout before logout - More detailed transaction history and statements ## Newest reviews (15 of 165) ### 3/5 — App *2026-06-02, version 5.0.3* Very clunky ### 4/5 — The app is excellent, just crash sometimes. *2026-05-20, version 5.0.3* The app works and gets the job done, but from time to time it freeze and stop working. I am sure it is something that it’s getting worked on. ### 2/5 — App seems to be under maintenance a lot. *2026-01-25, version 5.0.3* It’s seems like I am unable to get into my app with unknown errors that relate to app maintenance, being given errors with no solution when I need access to my money now, not later. ### 2/5 — App *2025-12-20, version 5.0.3* The app does not work on my laptop. I use my cell phone to look at accounts. The app is a little difficult to move between accounts when comparing or searching for entries. I often sign out by accident and have to sign in a couple of times to complete my banking needs. ### 5/5 — My review *2025-12-13, version 5.0.3* I love this app, even though I’m 11 years old, this app helped me improve my money management from my job mowing lawns ### 4/5 — Great *2025-12-12, version 5.0.3* The app works great, smooth and easy to navigate. Super simple but still very useful and informative. My only suggestion would be to add a notification reminder for the savings goals and to be able to set an automatic transfer of funds from checking or savings into a specific savings goal. It’s great otherwise! I’ve been with summit since I was 17 and now 28, they’re a good credit union 💯💯. ### 2/5 — Robot Verification doesn’t work *2025-09-03, version 5.0.3* The app is helpful but I can’t login any longer. It’s stuck on the robot verification. It asks me to check the box, I do, then it loads for a second and then asks me to check the box again. ### 5/5 — Summit, great employees *2025-08-26, version 5.0.3* I have been with Summit credit union a long time. The institution and their employees are wonderful and always are willing to help. They treat me like family and I do not know what I would do without all of these people.💯 ### 4/5 — Overall great app *2025-08-02, version 5.0.3* The app is great for most things. Once in a while an electronic deposit doesn't work due to poor handwriting and I have to take it to the bank (my old bank simply accepted as pending until a human could review and approve). Everything else works well. ### 4/5 — Overall great app *2025-07-23, version 5.0.3* The app is great for most things. Once in a while an electronic deposit doesn't work due to poor handwriting and I have to take it to the bank (my old bank simply accepted as pending until a human could review and approve). But I really don't like that the profile switcher is right next to the logout button, it makes me nuts, I log out all the time when I really just want to switch profiles. Other than that, everything else works well. ### 3/5 — Better and worse *2025-07-16, version 5.0.3* This new version is better at consolidating accounts but worse at presenting them. So little info is allowed per screen compared to the old version. I sish there were s way to display accounts in a “comact” mode — more information per screen. ### 5/5 — LOVE ❤️ So easy to use!!! *2025-07-10, version 5.0.3* App is so easy to use and I LOVE all of the new features that help me manage and my money and make sure I am on track. This app is jam-packed with amazing tools - seriously there are too many things to list - my favs are dashboard view, the spending analysis, the ability to check on my CD’s, the balance widget (game-changer) and the spending alerts. Even though there are a ton of features, I think it is super easy to navigate around. ### 3/5 — Accounts *2025-06-23, version 5.0.3* I wish I could see all my accounts even the business on the home page without having to switch users ### 5/5 — Watertown Branch *2025-06-10, version 5.0.3* Jake from Watertown branch is a amazing person! very helpful! You are very lucky to have him on your team!! ### 5/5 — Great update ! *2025-06-07, version 5.0.3* I like the new visibility of transactions now . Seems way easier to keep an eye on your spending habits ! ## Most critical reviews (10 lowest-rated) ### 1/5 — Prove you are human *2026-01-27, version 5.0.3* After being on basic hold for 25 min trying to solve this continuous loop of “proof you are human” code…… still not working! Had to hang up as I couldn’t wait any longer. No IT Dept to assist on the phone. Frustrating to say the least! ### 1/5 — App *2025-11-30, version 5.0.3* It’s an app for online banking. It’s not good, other credit unions and apps are better. Kind of really hate this online bank, UW Credit Union app is way better and seriously, this looks and operates bad. Keep doing updates but still the same old garbage. ### 1/5 — Zelle *2025-07-20, version 5.0.3* Tried to send money to daughter using Zelle. Could NOT find Zelle in my app and the app is current. ### 1/5 — can't make payments *2025-06-14, version 5.0.3* Since the new update I cannot make my car payments anymore. I now have to go in person to pay and it's frustrating because I work 9-5 Mon-Fri therefore I have come Saturday which makes my payments late. I can't wait to fully pay off this loan so I no longer have to bank here. ### 1/5 — Bruh they stole my money *2025-06-09, version 5.0.3* Bro I had $5,045 in my bank but when I got app I only had $2 ### 1/5 — Switch back to the old app! *2025-05-27, version 5.0.3* I absolutely hate the new app. Hard to navigate. Everything looks the same. I don't feel like it's user friendly at all- I Luke's on the old one it had just the accounts and you clicked on whatever you were looking for. ### 1/5 — Not a fan of new update *2025-04-29, version 5.0.3* Don’t understand why it asks for camera permission upfront and why do I need to reverify my account and retype in my full SSN? Not the best UX ### 1/5 — New banking experience is hideous *2025-04-25, version 5.0.3* Used to be intuitive and feature-rich. However, Summit has sacrificed all that in favor of a bunch of "financial health trackers" and "projected spending" widgets that don't apply to most. Account balance view has been relegated to a tiny portion of the screen. Worst of all, you now need TWO accounts to view personal and joint account details. Used to be able to view them inline with each other but it's baffling why they would add this intrusive step. You can also no longer sort accounts into buckets - it's hard coded into "loans" and "accounts" etc. I'm open to change, but the dashboard concept has sacrificed meaningful features for bloaty and flashy tools. ### 1/5 — App went from perfectly fine to awful. *2025-04-25, version 5.0.3* I’ll keep the review at a minimum. Why fix what wasn’t broken? Now you broke the app. ### 1/5 — New update is trash . *2025-04-23, version 5.0.3* It was a simple easy to use app before the update that happened this morning. It was asking for my ssn again. It was fine for the first the time. I tried to log in again, and it was asking to be authorized again. Why fix something that wasn’t broken ? ## Most praised reviews (10 highest-rated) ### 5/5 — Best Banking App, PERIOD. *2026-07-29, version 5.0.3* I’ve used countless apps to manage money. SCU Banking app is by far the most intuitive app to date. ### 5/5 — Me facilita todo *2026-07-07, version 5.0.3* Es fácil de usar y muy conveniente. Me gusta administrar mi cuenta con esta aplicación. ### 5/5 — Carísimos los interés *2026-06-29, version 5.0.3* Los interéses son demasiados altos ### 5/5 — Son lo mejor *2026-06-23, version 5.0.3* Dios los bendiga ### 5/5 — El mejor *2026-06-18, version 5.0.3* Summit credit union es el mejor banco en el estado de Wisconsin y Estados Unidos ya que se acopla a las necesidades de las personas y siempre va a la vanguardia de los que necesitamos lo recomendaría en 100% ### 5/5 — Perfect app *2026-03-20, version 5.0.3* Summit credit union makes it very easy for me to check my accounts. Especially our business account, it’s very crucial to know what is getting spent and you can break it very easily on the app ### 5/5 — Convenient *2026-03-19, version 5.0.3* The app is pretty easy to use and very convenient. My only negative is they have such a low limit on Zelle transfers. ### 5/5 — Good People *2026-02-20, version 5.0.3* The staff is always willing to accommodate my requests and needs. ### 5/5 — Great Relationship *2026-01-24, version 5.0.3* I’ve been with Summit Credit Union for 33 years. They have always been the financial mentor and partner I can count on. ### 5/5 — Works for me *2025-12-19, version 5.0.3* The app is easy to use. The service is always great! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*