# Sun Direct GO: OTTs & Live TV — user reviews

> 8 indexed App Store user reviews of Sun Direct GO by Sun Direct, rated 3.23/5 from 30 ratings.

- Source: https://appshunter.io/ios/app/sun-direct-go-otts-and-live-tv/id6443402057/reviews
- App overview in markdown: https://appshunter.io/ios/app/sun-direct-go-otts-and-live-tv/id6443402057.md

## Most critical reviews (8 lowest-rated)

### 1/5 — App is not even opening after installation

*2026-02-04*

App doesn’t open itself. What’s the purpose of the app?

**Developer response:** Hi! We’re constantly working to improve your experience. Kindly write to us at customercare@sundirectgo.in, providing your registered mobile number or subscriber ID along with a brief description of the issue. Our team will review it and assist you as quickly as possible.

### 1/5 — Nothing Spl for DTH users

*2024-09-25*

By the look of it and messages received it seems free for Sun direct users as per their plan in DTH.. but it is specifically for only few plans and it is not properly communicated or advertised. So it’s gimmick to download the app. If you are looking to download the app to view channels, better to avoid this app, don’t waste your time and energy.

### 1/5 — Not working

*2024-09-16*

Not even a single video/channel is working. Try to publish the app once it ready to use.

**Developer response:** Hi, we would like to know more about your concern. Please write to us at customercare@sundirectgo.in and quote your mobile number registered with Sun direct TV. Our team will work on it and improve your app experience.

### 1/5 — Not able to view

*2024-09-08*

Not able to view any video

**Developer response:** Hi, we would like to know more about your concern. Please write to us at customercare@sundirectgo.in and quote your mobile number registered with SDTV. Our team will work on it and improve your app experience.

### 1/5 — It not working

*2024-09-04*

Only news is play otherwise no other channel is working I will approach the customer care also but no use 😖

**Developer response:** Dear User, We sincerely apologize for the inconvenience caused. For further assistance, please email customercare@sundirectgo.in. Please include your Sun Direct registered number and your device details.

### 4/5 — Works with mobile data not with Wi-Fi

*2025-04-22*

Hi Team,
After a very long struggle the issue with account got fixed with a catch.  App works when  it’s connected with mobile data and not with wifi. 

Could you please fix this issue, because in mobile the data consumption are high and not very one will have huge mobile data on daily basis’

**Developer response:** Hi! Your feedback is important to us. We’re constantly working to improve your experience. Kindly write to us at help@sundirectgo.in, providing your registered mobile number or subscriber ID along with a brief description of the issue. Our team will review it and assist you as quickly as possible.

### 5/5 — User review

*2024-08-20*

Looking awesome..Thanks for providing such a wonderful app. Easy to connect multiple apps and user friendly.

**Developer response:** Hi, thank you for the 5-star rating. We are glad that you are enjoying our app.

### 5/5 — Sun direct users

*2024-04-24*

Can’t connect all all live channels in sun direct users

**Developer response:** Hi, we would like to know more about your concern. Please write to us at customercare@sundirectgo.in and quote your mobile number registered with SDTV. Our team will work on it and improve your app experience.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-08.*