# Sun East Federal Credit Union — user reviews > 67 indexed App Store user reviews of Sun East Federal Credit Union by SUN EAST FEDERAL CREDIT UNION, rated 4.78/5 from 3,378 ratings. - Source: https://appshunter.io/ios/app/sun-east-federal-credit-union/id894677907/reviews - App overview in markdown: https://appshunter.io/ios/app/sun-east-federal-credit-union/id894677907.md - Rating breakdown: 5★ 2,815 · 4★ 204 · 3★ 73 · 2★ 25 · 1★ 63 ## What do users think of Sun East Federal Credit Union? Overall sentiment: neutral **Pros** - 🚀 Efficient and works well - 👍 Convenient and easy to use - 💯 Great app and works perfectly - 🚀 Fantastic and up-to-date balances - 👍 User-friendly and aesthetically attractive - 🚀 Works great, fast and functional **Cons** - 🐛 Badges that are impossible to get rid of - 🐛 Credit card payment feature not working - 🐛 Mobile deposits requiring extra verification steps - 🐛 Buggy mobile check deposit feature - 🐛 Clunky interface and difficult to make payments - 🐛 Inability to access credit card information/balance **Commonly reported bugs** - Mobile check deposit not working properly - Inability to view accounts when signed in - App being down and not functioning **Most requested features** - Ability to transfer funds between accounts easily - Ability to pay loans and transfer to/from outside banks - Ability to access and manage credit card through the app - Increase mobile deposit limits - Improve mobile app functionality and user experience ## Newest reviews (10 of 67) ### 2/5 — Constant App crashes *2026-07-06, version 2026.01.01* I use this app to make mobile deposits on a regular basis. Ever since the newest update, while I’m taking photos of the check to be processed, it’ll go black. Then have to back out of the app and or delete it and redownload it again. It’s becoming very annoying for something that was just easy. ### 3/5 — Notifications *2026-03-21, version 2025.10.1.3* Can’t get rid of the notifications that show on home screen on the app icon. It’s annoying but overall a decent experience for online banking. ### 3/5 — Site is Great *2026-03-20, version 2025.10.1.3* I have been a SunEast customer for some time. The website is easy to use and straightforward. Customer service through the call center can be more miss than hit. Compared to other CU I’ve used I’d give this on 3.7/ 5 stars based on current customer service encounters and the implementation of new terms. ### 4/5 — Except for One Thing *2025-11-10, version 2025.7.2.1* This app is very efficient and works well EXCEPT for one thing: badges appear on the app icon that are impossible to get rid of. What could they be? Not messages or notices of transactions. Promotions? Who knows? Gradually they disappear over a period of weeks, only to be replaced by more red badges. Customer Support doesn’t know anything about it. The app works well, but the badges are annoying! ### 3/5 — App is ok need easier way to transfer funds to accounts *2024-07-12, version 2024.4.0.10* I would love all my accounts to be under one log in and if there was a tab to easily transfer funds between my accounts. Other than that very good. ### 3/5 — Mobile check deposit error *2022-12-07, version 2022.6.0.1* I normally love this app but for about the past 3 weeks the mobile check deposit is not functioning. I don’t need to say what the issue is because plenty of other reviewers have explained it. Please fix this bug so customers can enjoy this convenient feature. ### 2/5 — Needs improvements *2020-12-08, version 6.5.2.42* First, make it easier for members to apply and obtain loans via the app. Why will chase and citi bank loan me ten thousand dollars with just a phone call, but the credit union I’ve been a member of for 30+ years makes me jump through hoops for a loan. My credit is 800+ and my employment is easily confirmed by my direct deposits. I just bought a car but used the dealerships financing bc I didn’t have the time to go into a branch and sign a bunch of paperwork. You want my loan business? Make it easy to refi my new car loan via this app. I’ll input the numbers, you get back to me w the best rate and payment etc. that would be a great feature. Also, why can’t my kids get accounts with atm cards?? They have money, I want to teach them responsible banking. The Nottingham branch won’t allow it until they’re 18. That’s dumb. Link them to my account if you’re worried about an overdraft. It’s a stupid rule. ### 2/5 — Needs to add more functions *2020-04-05, version 6.2.1.39* The credit car ### 5/5 — Wasteful message/ Cashback notes *2019-12-02, version 6.1.2.37* Stop the mindless messages on this app ### 4/5 — Love this bank *2019-11-21, version 6.1.2.37* I am impressed with their desire to be technologically current. I love mobile banking and this app makes it so easy! Their new feature mobile deposit is fantastic! I have been a member for 27+ years. Not going anywhere !! If I have one complaint is that I cannot access my credit card information/balance through the app and not am I able to make a payment to the MasterCard like I can through the desk top site. ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible experience *2026-04-07, version 2025.10.1.3* If they could make stuff easier to find and not be so glitchy ### 1/5 — Broken app *2025-05-10, version 2025.2.2.9* Credit card payment feature not working after working fine for years ### 1/5 — mobile deposits *2025-02-18, version 2024.10.1.10* why do you keep making me verify the mobile deposit check pictures are clear? instead of a two step process, every check requires a third step. ### 1/5 — Miss Sarah B *2024-06-11, version 2024.1.0.1* I’m an 18 year old who banks with Sun East, I had an issue with a document that I didn't understand and decided to try the text help feature in the app to resolve it. After explaining the situation to the representative, Sarah B, she ended the session with no explanation and absolutely no help. The app works fine so this rating is really for Sarah B since they decided to ask how I’m liking the app directly after she ended the session. ### 1/5 — Pop ups galore *2023-09-26, version 2023.3.0.1* Get rid of the dang pop ups. Goodness!!! I login to my account and just want to check my balance but I’m inundated with so many pop ups that checking my account balances that should only take 30 seconds takes me 10 minutes. What are you actually trying to accomplish except to frustrate your users? Do your marketing somewhere else and let us actually use the app without being assaulted by 50,000 pop ups. 🙄 ### 1/5 — Buggy, cant deposit checks *2022-12-05, version 2022.6.0.1* Check deposit Never rotates properly ### 1/5 — Mobile Deposit Error *2022-12-02, version 2022.6.0.1* Currently, the mobile deposit error is that when you try to take a picture of the check, the app tells you to turn your phone sideways, but does not recognize it when you turn your phone sideways. The error message stays on the screen even with the phone sideways, I have tried to fix it using the rotational lock feature, but this does not work. Based on the fact that there are two reviews from October saying the same thing, this is not a new problem. Please fix this. ### 1/5 — Can’t make deposits. *2022-10-25, version 2022.6.0.1* The photo feature for depositing checks via mobile deposit isn’t working correctly. ### 1/5 — Bad *2020-09-04, version 6.4.1.41* Doesnt allow me to view account says im signed in but says no calid accounts ### 1/5 — App is down! *2020-08-30, version 6.4.1.41* App is down! ## Most praised reviews (10 highest-rated) ### 5/5 — Good service *2026-08-09, version 2026.4.2.1* . ### 5/5 — Many Hacks *2026-01-09, version 2025.10.1.3* My account has been hacked several times which is thoroughly annoying, but each time I go into the Upper Darby, PA branch I’m graciously welcomed and served with compassion! I love going there even a stressful situation! ### 5/5 — Great bank! *2025-06-14, version 2025.3.2* Not sure why we get paid on Wednesday now, but it’s great getting paid early! ### 5/5 — Mobile deposit not working *2022-10-28, version 2022.6.0.1* I am not able to complete a mobile deposit from my phone. Please put in a fix for this ### 5/5 — Convenience! *2022-02-18, version 2021.11.0.47* This app has been a life saver! I like that I can put funds into checking and savings and everything in between! ### 5/5 — Sun East app *2022-02-09, version 2021.11.0.47* I use this app 24/7 it’s very important to have. Keep track of everything and it’s so fast and the support is amazing when I need them (: ### 5/5 — I like the online banking but…. *2021-11-21, version 2021.6.0.46* I tryed to get a line they denied me at SunEast but I was accepted at RocketMorgage and now I’m the proud owner of a duplex and now I am a landlord so I guess everything happens for a reason. Low interest rate and low down payment ### 5/5 — Not enough *2020-10-24, version 6.4.1.41* The app would be much better if it allowed you to pay loans and make transfers to and from outside banks. Every other bill you pay can be done from any bank. Why not Sun East? ### 5/5 — Love it *2020-02-23, version 6.2.1.39* Great app love it ### 5/5 — Love *2020-01-10, version 6.1.2.37* So great --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*