# Sundance Now — user reviews > 162 indexed App Store user reviews of Sundance Now by AMC Networks Inc., rated 4.10/5 from 3,559 ratings. - Source: https://appshunter.io/ios/app/sundance-now/id879902807/reviews - App overview in markdown: https://appshunter.io/ios/app/sundance-now/id879902807.md - Rating breakdown: 5★ 2,253 · 4★ 533 · 3★ 160 · 2★ 117 · 1★ 496 ## What do users think of Sundance Now? Overall sentiment: negative **Pros** - 🚀 Great content - 👍 Variety of shows - 🤩 Love the shows - 🤩 Enjoyed the shows - 👍 Decent streaming app **Cons** - 🐛 Buggy app - 🤯 Terrible app - 😡 Doesn't work - 😡 Subscription issues - 😡 Terrible customer service - 😡 Impossible to cancel - 😡 Keeps charging after cancellation - 😡 Doesn't recognize subscription - 😡 Crashes frequently - 😡 Glitchy - 😡 Poor performance - 😡 Unreliable - 😡 Frustrating experience **Commonly reported bugs** - App crashes frequently - Doesn't remember watched episodes - Doesn't save playback progress - Subscription issues (can't login, get charged despite cancellation) - Compatibility issues with certain devices **Most requested features** - Add skip intro feature - Improve episode tracking and resume playback - Add multiple user profiles - Improve casting and TV integration - Add offline viewing/downloading option ## Newest reviews (19 of 162) ### 3/5 — Solid programming, buggy app *2025-02-11, version 4.0.38 (321)* We love the variety of stories. The app can be very buggy – we access it via Apple TV. More buggy on TV than with mobile app. Trying to watch the dry and it will not play. Also frustrating that you cannot have different user profiles, you cannot tell which episode episodes you have seen or not And it doesn’t tell you the date of episodes. ### 2/5 — Very difficult to unsubscribe *2024-06-01, version 4.0.28 (263)* It’s very hard to unsubscribe, if you are on the app it tells you to use the Web, when you go to the web it redirects you to the app … ### 2/5 — Won’t play anything *2023-08-18, version 4.0.16 (224)* I have done all I could think to do to get this app to work. It will play the Sundance logo and then not play it will remain at 00:00 and it’s not paused. I’ve removed it completely from my phone, restarted it and reinstalled it on my phone and still the same this needs to be fixed. ### 1/5 — Update *2022-11-28, version 4.0.13 (213)* I subscribed to this through Roku and the app doesn’t work very well. When I tried to add shows to my watch list I kept receiving error messages. I couldn’t find an alphabetical search and the rewind button is a joke. I have a subscription to AMC+ and didn’t realize that several of the titles overlap, so I wasted my money on this. Regardless, the Sundance Now standalone app on Roku needs to be fixed. I wanted to add that the problems are definitely with the Roku app, not Sundance Now. I just replaced my device with an Apple TV 4K and the app works great. I was able to add shows to my list with no problems. ### 3/5 — Can’t compare to other apps *2022-10-17, version 4.0.12 (200)* When Netflix, Amazon & other apps remember what episode you’re on let alone what series you’re watching, Sundance doesn’t offer either; then, it also doesn’t restart where episode is paused and turned off-starts completely over making a person fast forward though entire episode; also Durant let you skip past recaps and intro. When there a more than half a dozen episodes these are convenient and I believe important tools. ### 1/5 — Can’t stop them from taking my money! *2022-09-23, version 4.0.12 (200)* My subscription is over and cancelled. And sun dance is still taking 6.99 out of my bank account!! 🤬 I cannot appeal anything on my profile here to request a refund because the App Store doesn’t recognize it as active. So there’s literally nothing I can do unless I go to my bank and do stop payment and that costs $ too! So now I’m still out 6.99 plus the 20$ it’s gunna cost me to stop the thieves from taking my money!!!!! ### 1/5 — For update installed in August ‘22 *2022-09-01, version 4.0.12 (200)* Video (previously no consistent issues) now lags and skips and lacks audio… constant playback issues. (Just the app on installed device — I don’t have a tv to cast to) Why am I paying for this? ### 1/5 — App doesn’t work on TV; iPhone or iPad *2022-08-22, version 4.0.12 (200)* What is going on with this app? You can’t cast to tv. It takes hours to open then it’s slow. Won’t cast. Can’t cast from phone to tv. Can’t cast from iPad to tv. Please update. ALSO, add skip intro to Discovery of Witches. Add automatically for it to go to next episode. I DO NOT WANT TO RENEW MY MEMBERSHIP UNTIL THIS IS FIXED. ### 1/5 — Sundance not working with apple A/V adapter *2022-08-17, version 4.0.12 (200)* Plays sound but no video. Works just fine with other apps. (So yes my connections are all in good order) if it’s not fixed by my trial end I suppose I can move past Sundance ### 1/5 — Faulty audio and stalled video *2022-08-17, version 4.0.12 (200)* This is absolute crap. I tried on several networks and devices to ensure it wasn’t my device or my internet. For $60/year, you’d think they would have no playback issues. Couldn’t even get five minutes of normal video and audio. Two thumbs down. ### 1/5 — Subscription doesn’t work *2022-07-04, version 4.0.11 (191)* Keeps asking to login or start free trial. Neither seems to work. Very annoying. Will ask for refund shortly. It’s a shame because they do have some good content. ### 1/5 — This app is horrible! *2022-06-19, version 4.0.10 (185)* It doesn’t work! It shuts down consistently. It does not play the next episode instead it shuts down. When playing shows and you pause for a few minutes, the screen goes black and does not play. If you stop in the middle of a show, when you want to continue watching, it does not pickup where you left off, it starts from the beginning. Horrible from the day I downloaded this app ### 1/5 — Want to see what’s available *2022-06-13, version 4.0.10 (185)* Before paying ### 1/5 — What’s wrong with this app??? *2022-06-12, version 4.0.10 (185)* Love the content but… Everytime I start watching an episode on my AppleTV, I’m returned to the first episode. Doesn’t allow for multiple users, list of currently viewing shows and you have to restart the subtitles every time you come back to a show.. ### 2/5 — Bad tracking *2022-05-15, version 4.0.9 (176)* The app doesn’t keep good track of what has been watched or where you left off in a series. Very annoying. Constantly guessing. ### 2/5 — Closed Caption Gone *2022-05-14, version 4.0.9 (176)* I don’t have the ability to have closed captioning anymore..but it’s worked up until this point..? ### 1/5 — Does not work *2022-04-03, version 4.0.9 (176)* I purchased the yearly plan since march 8. I haven’t been able to see any of the movies that the app. Offers. All I get is a rooming signal. This needs to get fixed. ### 1/5 — Horrible connection *2022-03-30, version 4.0.9 (176)* I have had the app for two days and it will nplqy a single video, it keep buffering. ### 1/5 — Non-cancellable subscription *2022-03-22, version 4.0.9 (176)* The mobile app will refer you to the website, the website will refer you to iTunes, iTunes will refer you to the mobile app. It’s a never ending circle. The guys who designed this app never thought that anybody would want to cancel their service. ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible *2026-08-21, version 4.0.54 (403)* Got it for one film and it won’t even play it. Keeps saying there’s an error. ### 1/5 — Not for Canada *2024-09-05, version 4.0.33 (288)* Once again Canadians get the shaft, don’t even bother with this trash. For what they offer just go elsewhere ### 1/5 — Locked out of account *2024-04-18, version 4.0.25 (254)* I have tried to get into my account but it keeps locking me out ### 1/5 — Absolutely the worst customer service *2024-04-17, version 4.0.25 (254)* This is absolutely the worst customer service I’ve ever experienced. There’s no way to call. The only way is email and it takes two or three days to hear from somebody. there was a glitch on their website so I could not cancel so I sent an email requesting cancellation several days before I was due to receive a charge. However, the fact they received my email and responded they did not cancel so I was charged. It took me two weeks to get the charged removed. They should not be allowed to charge you if there’s no way to contact customer service no chat no phone no texting only email. The app itself is awful. ### 1/5 — Trash *2024-03-10, version 4.0.24 (250)* Complete and total trash and made worse by greedy trashy crapple ### 1/5 — Worthless *2024-02-11, version 4.0.21 (243)* This app does not work at all on iPhone 15. ### 1/5 — Incredibly glitchy *2023-11-12, version 4.0.18 (234)* Is incredibly glitchy when it comes to casting. Does not initially play correct episode. Then gives the message ‘video cannot be played. Too many people are using the account’ when I’m the only one using the account. After each episode need to delete and reinstall the app to get a video to play. Unless they fix the glitches I won’t likely continue past free trial period. ### 1/5 — AngryDance Now *2023-06-13, version 4.0.16 (224)* While some of their content is good, the sound is only 2 channel, making the experience difficult to get through. It requires you to turn the volume up and down because someone couldn’t be bothered to mix 5.1 surround sound like a civilized person in this day and edge. The worst thing, however, is the utter lack of navigation, resuming playback from your current position and being forced to start an episode over if you want to resume it. Neither does it track your current episode watched with Apple TV or allow you to resume playback across the cloud or even track what you are watching. Serious glitches here with Wisting navigation. This app was released like it was a gen 1 beta system for testing, but not production. It’s difficult to pay for something that makes you work so hard to enjoy watching it. Ultimately, it seems more appropriate is should be called AngryDance Now until they figure out how to get resume controls working properly and correct the 2 channel sound issues that tend to drown out the dialogue. 5.1 sound is reference audio now and should be standard. They went to all the trouble to make a great soundtrack for Black Snow, but didn’t release it in 5.1, so the base laden soundtrack just buries the audio. It just goes to show that while you can buy content and make it available, ensuring that streaming it at least meets the current standard all the other streaming providers have reached with playback, cloud, and sound is something altogether different and utterly neglected here. ### 1/5 — Impossible to cancel *2023-02-26, version 4.0.15 (221)* Signed up for Sundance to watch discovery of witches with my gf and wanted to cancel once we finished but they make it impossible to cancel. Can’t sign into the website even tho I know the password and when I try to reset my password by sending a reset link to my email I never get it. I had to contact support for them to manually reset my password which still doesn’t work when I try to sign in. It’s been over a year that I’ve been charged for this dumb subscription that I will now have to call my credit card company to get them to somehow stop the payments. ### 1/5 — Beware they unsuspectingly charge you *2022-12-20, version 4.0.13 (213)* I have a credit card that I don’t use. Suddenly, I have a bill from there for Sundance for $59.99 plus a late fee because I don’t use this card and was unaware of a charge. I contact Sundance and and I am given the run around and find out I have been charged for 2 years!!! Be careful and don’t bother with this scam of a company. ## Most praised reviews (10 highest-rated) ### 5/5 — Old user! *2022-10-22, version 4.0.12 (200)* If you love true crime, you would like this app! 👌 I have used it many years now. Still updating good shows! ♥️ ### 5/5 — Sundance YES🌷 *2021-05-29, version 4.0.4* I have loved the shows on Sundance. The Restaurant was my favourite but lots of others too. The Australian and New Zealand films are great. At the moment I am watching The Bureau and wish I could remember of the many others I have enjoyed. ### 5/5 — Sunsets forever *2020-06-12* Sundance Now space is a great place for films art and documentaries space eyes think that Sundance needs to improve the Apple little bit more. Because the first time I have tried Sundance Now space I thought that it was really great, because I love to listen to films on Sundance even on the TV space because I feel like Sundance has a great collection of films series and documentaries space I love watching the Sundance Now app I love also another thing. Please update your app more often space maybe everyone can also give it five stars space because I looked at all of the reviews you guys don’t have five stars so I am the only one that is giving it five stars. ### 5/5 — Love it *2020-05-20, version 3.8.10* Great streaming, no troubles at all. Very good programs. British series! ### 5/5 — Still needs some work. *2020-01-25, version 3.8.8* I gave it a four because I love the shows. The app unfortunately only works on my phone and will not work on my iPad. Which is a brand new ipad. It just flashes opens and shuts down on the iPad right away. Also there are no captions. Which I enjoy when I have to turn the sound down due to a sleeping baby. But everything else great! I hope they get those few niches sorted out soon! ### 5/5 — Love watching this series. *2020-01-20* Great entertainment, cannot wait for the second series, just love It, I watched over and over. ### 5/5 — Always something to catch my eye. *2019-12-16* Excellent variety of shows, there is always something to peek my interest. So many hidden Gems in the selection as well. Bravo. ### 5/5 — Sundance has great shows *2019-12-13* member for just 2/3 weeks, am enjoying every bit, a great catalogue of movies, specials, series, etcetera! Congrats! ### 5/5 — So far so good *2019-10-28* Got about 3 weeks ago. Binge watched discovery of witches, then started it over. Loved it! Had a couple days where it glitched a bit, but 95% of the time it works fabulously on my iphone or tv streaming. ### 5/5 — Great value *2019-09-11* I have tried so many different steaming services. This one has great content. You don't lose yourself in a sea of dross, and your brain doesn't feel like mush after using it. Thanks, and keep the clever curation up. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*