# Sunderland Eats — user reviews

> 13 indexed App Store user reviews of Sunderland Eats by Pixel Mobile Apps Limited, rated 4.19/5 from 32 ratings.

- Source: https://appshunter.io/ios/app/sunderland-eats/id1559735636/reviews
- App overview in markdown: https://appshunter.io/ios/app/sunderland-eats/id1559735636.md

## Most critical reviews (10 lowest-rated)

### 1/5 — Terrible service

*2026-07-07*

I would be very wary ordering from this app. You have no chance of a refund if something goes wrong. My food from one of their restaurants on the app arrived stone cold & inedible & was binned & I received no refund or response to my refund request. I’d recommend ordering with Just Eat, Uber Eats or Deliveroo just incase anything does happen to go wrong & you want a refund.

### 1/5 — No Governance on the Takeaways

*2024-06-28*

The takeaways are allowed to put anything on their menu and there is no way to give feedback on them, especially when what they advertise isn’t what they deliver.
Won’t be using again. No customer services!

### 1/5 — Unreliable

*2021-09-10*

Food never came.

### 1/5 — No good if you live in houghton

*2021-04-29*

Brilliant idea but it’s no good if your living in houghton/rainton, shame

### 1/5 — Accessibility issues

*2021-04-28*

The app is not very accessible and intuitive for iOS screen reading software users

### 3/5 — It’s ok

*2021-11-06*

Need to be able to leave feadback even if it’s bad

### 4/5 — Apple Pay

*2023-02-23*

Great app but for some reason won’t let me use Apple Pay as it freezes every time I try.

### 4/5 — Nice to have an alternative to greedy JustEat

*2023-01-06*

Would much prefer use a local app like Sunderland Eats so will as much as I can. Please add a search bar tool so we can search for dishes and also include food hygiene rating for each restaurant.

### 5/5 — Love it!

*2023-03-24*

Fantastic app, so easy to use and love that it’s locally owned and don’t rip the takeaways off, so most of the prices are lower! Well done guys!

### 5/5 — Fantastic local app

*2021-04-21*

Much better than using justeat and Ubereats for the local area, delivery prices not ridiculous high.
Discount 10/20% off every takeaway store too🤙🏽

## Most praised reviews (3 highest-rated)

### 5/5 — Love it!

*2021-04-10*

App is easy to use, huge variety of different takeaways all in one place!

### 5/5 — John

*2021-04-10*

App looks fantastic, great for Sunderland can’t wait to use it 🙏

### 5/5 — BHuddy88

*2021-04-09*

App looks great, can’t wait to see what takeaways are on here

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*