# sune: Video based shopping app — user reviews > 36 indexed App Store user reviews of sune by Live Shop Ventures, LLC, rated 4.48/5 from 3,824 ratings. - Source: https://appshunter.io/ios/app/sune-video-based-shopping-app/id6443933260/reviews - App overview in markdown: https://appshunter.io/ios/app/sune-video-based-shopping-app/id6443933260.md - Rating breakdown: 5★ 3,011 · 4★ 273 · 3★ 178 · 2★ 105 · 1★ 255 ## What do users think of sune? Overall sentiment: mixed **Pros** - 🛒 Convenient shopping experience - 🎨 Diverse product selection - 💡 Innovative video-based shopping - 👍 Easy to use and navigate - 🔍 Personalized product recommendations **Cons** - 🐛 Frequent app crashes and bugs - 🔌 Slow loading times and performance issues - 💸 High product prices - 🤔 Lack of clear product information and descriptions - 🙁 Inauthentic and overly promotional product reviews **Commonly reported bugs** - Birthday field not working properly - Unable to update account information - App not loading or functioning in certain regions - Frequent crashes and freezes **Most requested features** - Add option to upload and sell own products - Improve search and filtering capabilities - Provide more detailed product specifications - Implement a tutorial or guide for new users - Allow users to sort reviews by helpfulness or recency ## Newest reviews (10 of 36) ### 3/5 — Bugs *2024-07-07* Several bugs, for example Upon enrollment- bday is not visible. So it reflects that I’m 175 yrs old and my account won’t let me update it 😂💀 Wish there was a tutorial on how to navigate and use the app upon completing enrollment. ### 3/5 — Vids and audio *2024-06-06* Not everything has to be a copy of TikTok. I think having vids on the product pages is fine but I am not trying to shop and watch short term content, I want to scroll through images. I also can’t listen to music or audio in another app if I open this app cause of all the vids. And there isn’t a lot of product variety yet, mainly beauty and skin care products. I’ll pass. **Developer response:** Thank you for the honest and candid feedback. We are expanding our assortment every day and hope to reach a level that will make our platform exciting for every consumer. ### 3/5 — Not working *2024-03-24* Hi there! I downloaded the app and tried every single way u offer to sign up; all of them said it wasn’t able to process it. I then just continued as a guest and nothing will load. Help!!! ### 5/5 — Obsessed! *2023-05-31* Love this app!!! I’ve found so many amazing products and it’s so easy to use! ### 5/5 — Really fun app *2023-05-28* A great way to shop for things I like. So personalized too ### 5/5 — Game Changer! *2023-05-26* Love that this app makes the fashion industry accessible for smaller creators, who bring so much creativity! Way better than normal online shopping! ### 5/5 — Innovative shopping experience *2023-05-26* Very creative and innovative marketing strategy that makes for more informed shopping. I’m watching for more products especially for men! ### 5/5 — Modern Shopping *2023-05-25* Sune is the way online shopping should be. I like using my social media apps and I like the targeted products that they offer. But when I see a product I like, I sometimes get in a mood where I just want to scroll shop and keep seeing items, but social media apps aren’t made for that and I’ll just get other mixed content. (Or other times I don’t want my social media to interrupt my entertainment with ads.) Sune is perfect because I can go there to shop, find new and quality items, and see them in use. It’s like window shopping from my phone and easy to save items so I can come back and buy. ### 5/5 — Convenience at its Finest!!! *2023-05-24* This app is easy, fun, and convenient! All my needs met in one place. Looking for clothes, shoes, makeup, etc? It’s got it all and with awesome videos that show it in detail. Look no further, this is the app for you!!! ### 5/5 — Great app! *2023-05-24* Better products than tik tok shop. Easy to use cute layout ## Most critical reviews (10 lowest-rated) ### 1/5 — How do I upload *2024-08-03* I downloaded the app from an advertisement for being able to sell your crafts. I still have hand made goods from a previous venture, but there is no way to post them in the app. My only options are to buy from others. ### 1/5 — Horrible *2024-07-12* This app is not easy to navigate also is for vying only not selling .Maybe I can be wrong I can sell but is not easy to find anything. Not everything interesting doesn’t caught my attention . I would not buy anything that app makes the iteams not interesting. When I downloaded this app, I was thinking it was gonna be easier like like other apps I was able to find things that caught my attention and I was able to track things if I buy easier it’s not what I’m interested. This is not for me. Maybe it might be for some other people it’s not for me. ### 1/5 — Do not download *2024-02-20* They said this app was for black owned businesses I don’t see that. Do not use us just so you can get people to attract your app, use a different reason! My people will delete the app if you lie on our color this is pathetic. I don’t like how you people use black this and black that for your company’s. I hope the person who made this app will fix what they did and see this! **Developer response:** Hi there, We have been showcasing Black Owned brands all month through live videos and on our "discover" tab through a selection of Black-Owned brands in our "sune spotlight" If you are unable to see the livestreams or the discover tab in app, please write a note to help@sune.com as we want to make sure you can see these great brands we've partnered with! - OG ### 1/5 — It’s giving…QVC channel 👀 *2024-02-16* Really cringy ad-like reviews. Some production reminds me of 5 minute craft videos with the music and intros to a product. I’d rather go on TikTok where the reviews on products feel a little more authentic. The products that they’re trying to sell seem cheap for the price they are asking for. Scrolled for 30 mins to give it a chance and then deleted. **Developer response:** Hi there, Thank you for your feedback; last week we launched a new personalized feed with new videos that are relevant to your actions and interests. We hope to see you again sune. -OG ### 1/5 — I want more options *2023-12-30* I just started using this, and already cringe from the level of intensity that people make on these ads. I would like an option to see less from a creator or see less from that product. ### 1/5 — App doesn’t work *2023-09-01* I’m in Greece and have been traveling. No matter what WI-FI connection the app won’t load anything to be able to see anything . ### 1/5 — Loading *2023-08-29* Only loading. Will not open one single screen ### 1/5 — Prices *2023-08-28* The price is to costly not to happy don’t like the stuff you have can get the stuff u have at other stores at a better price ### 1/5 — Off putting *2023-07-28* The videos on Sune are a caricature of what UGC actually is. The content all feels like it came directly from the shopping channel. It’s obvious that for most of the products, the creator wouldn’t really use what they are selling if they didn’t make money from promoting it. I (25F) liked the concept and downloaded the app, but I had almost immediate ick watching the videos. Wasn’t inspired to buy any of the products that were promoted. The app also freezes often. There’s some work to be done here if the main audience is Gen Z. ### 2/5 — Still very much in beta *2023-10-09* The app crashed often for me and it was difficult to navigate from some places. It does feel like it’s just getting started. A lot of the pages seem to take a long time to load. Plus very few of these products seem unique or if the best value. **Developer response:** Hi there, we just recently made a significant app update that will allow all pages to load much faster! Please update your app to v2.62.1 to see the new speeds and features we have lunched. - Olivia ## Most praised reviews (10 highest-rated) ### 5/5 — Wow *2024-06-24* Just a perfectly eclectic one stop shop for the soul shopper. What everyone should be using as their gift giveing guide. **Developer response:** Thank you for this great feedback, we feel this way too! ### 5/5 — Taking the craft fair community by storm! *2024-06-23* I love this app! So easy to shop small and really get to know the product i’m buying! 💕 **Developer response:** We are so happy to see that you've also discovered the magic of sune! Looking forward to hearing about your favorite makers! ### 5/5 — Best shopping experience *2023-07-20* I like this scrolling concept shopping ### 5/5 — An Incredible Way to Shop! *2023-06-17* I love using the app to shop in such a convenient and accessible way right from my phone! There is a wide variety and selection of products to meet anyone’s needs. ### 5/5 — Amazing shopping app *2023-06-02* It’s a real game changer ### 5/5 — Various products and Great tastes *2023-06-01* Love this app! It provides so many options to add happiness to your life! ### 5/5 — Super fun! *2023-06-01* I love this app! It's such a fun way to shop. It's like Tik Tok but all curated so you can focus your shopping on what you love. The videos provide so much more info than written reviews and it's a lot more fun. ### 5/5 — YES *2023-06-01* shopping will never be the same. intuitive, convenient, so good! ### 5/5 — Fun and easy *2023-05-31* Love this app—makes shopping for new fun brands so easy! ### 5/5 — 👍👍 *2023-05-31* a very fun and interesting way to shop --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*