# SunExpress > Mobile application for booking, managing, and checking in for SunExpress flights. (iPhone/iPad app by GUNES EKSPRES HAVACILIK ANONIM SIRKETI.) - Source: https://appshunter.io/ios/app/sunexpress/id1524475114 (this page in markdown: same URL + `.md`) - Developer: [GUNES EKSPRES HAVACILIK ANONIM SIRKETI](https://appshunter.io/developer/1059221570) - Category: Travel - Price: Free - Rating: 1.32/5 from 44 App Store ratings · 100 written reviews indexed - Age rating: 4+ - Requires: iOS 11.0 · 48 MB - Languages: English, German, Turkish - Released: 2020-07-26 - Data updated: 2026-06-10 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/sunexpress/id1524475114/reviews.md ## What is SunExpress? The SunExpress app makes flying simple. Everything you need for your trip is just a click away. Book quickly and easily Find flights, find the best deals and choose your preferred seat, luggage and a delicious meal. Manage booking Add additional services, upgrade your tariff or book flights - simply, quickly and wherever you are. Easy check-in Check in online and find your mobile boarding pass at any time at the homescreen of your SunExpress app. Stay up to date Get real-time flight status info, plus notifications about your trip and exclusive SunExpress deals. Manage your account Earn and transfer SunExpress BonusPoints and manage your profile easily. Where to next? Get inspiration for your next trip with great travel offers. ## Key features - Book flights and deals - Manage bookings and add services - Online check-in with mobile boarding pass - Real-time flight status updates - Exclusive deals and travel inspiration - Manage SunExpress BonusPoints ## What do users think of SunExpress? Overall sentiment: negative **Pros** - ✅ Quick check-in process when working - 📱 Clean and intuitive user interface design - 💾 Easy boarding pass storage to wallet - 🎯 Straightforward booking experience - 👥 Able to check in multiple passengers at once (when functional) **Cons** - 🐛 Check-in functionality frequently fails - ❌ App crashes constantly and won't load - 🔄 Infinite loading loops and spinning wheels - 📵 Blank screens when accessing boarding passes - ❌ Doesn't recognize booking details or passenger information - ⚠️ Inconsistent data between app and website - 💰 Charges €5-€15 for airport check-in as penalty - 🔐 Login issues and authentication failures - ⏱️ Extremely slow page loading times - 🌐 Website equally broken and unreliable - 📊 Vague error messages with no context - 🔀 Seat selection not working or not saved - 🚫 Doesn't work for UK-based travelers - 💳 Payment processing issues and duplicate charges - 🔧 Poor customer service and no app support - 📱 Mobile app significantly behind website for pricing/availability **Commonly reported bugs** - Check-in API causes app to crash into update loop - Element Not Found error on check-in screen - App doesn't recognize booking confirmation numbers - Passenger name not recognized despite correct entry - Pre-filled mandatory fields cannot be edited - Gender prefix (MR) cannot be changed from pre-fill - Passport number auto-fills with wrong passenger details - Date of birth validation rejects pre-populated data - Return date field defaults to departure date - Cannot input return date to access boarding pass - Boarding pass shows blank screen after check-in - App crashes when adding pass to Apple Wallet - Booking not found on app but exists on website - Membership number field has validation error - Payment processing hangs with 'processing' message indefinitely - Seat booking returns unexpected error message - App automatically closes on launch - Check-in works outbound but fails on return flight - Different error messages across browser vs app vs laptop - Login session doesn't complete despite spinning wheel - Cannot check in multiple passengers with same details - App doesn't work from certain geographic locations - Captcha blocking legitimate check-in attempts **Most requested features** - Add direct flights from Manchester to Kayseri - Implement wallet integration that actually works - Add membership sign-in functionality - Improve error message clarity and context - Enable offline access to boarding passes - Support for multiple booking sources (e.g., Thomas Cook) - Better synchronization between app and website - Automatic seat assignment when selection fails - Real-time flight status updates in app ## Recent user reviews (10 of 100) All indexed reviews: https://appshunter.io/ios/app/sunexpress/id1524475114/reviews.md ### 1/5 — Worst Airline Company Ever *2025-08-27, version 2.1.11* Musteri hizmetlerinden, havalimani gorevlilerine, internet sitelerinden tutun A’dan Z’ye en dandik havayolu. Bir isin nasil yapilmamasi gerektiginin canli ornegisiniz. 20 yildir yurtdisinda (USA) yasiyorum ne zaman bu havayolunu tercih etsem ISTISNASIZ HEP PROBLEM yasiyorum. Yil olmus 2025 halen online Check-In yaparken hatalar bilmem neler. Diger havayollarinda saniyeler suren islem icin burada saatlerimizi harcayip, musteri hizmetleriyle konusup durduk yere gerilip gunun sonunda hicbirsey elde edemeden basladigimiz noktaya geri donuyoruz. Internet siteniz calismiyor( guya guncelleme var yerseniz tabi), mobile app desen zaten çöp, yaz icin tum online check-in kanallari ucretsiz deyip musteri hizmetlerinden €5 talep edende siz. Bu yaptiginiz dolandiricilik, şark kurnazligi, her yil ayni hikaye. Bu ucusum kesinlikle ve kesinlikle bu boktan havayoluyla son yolculugum. Rezilligin vucut bulmus halisiniz. ### 1/5 — SCAMMER ALERT!! *2025-08-02, version 2.1.11* SCAMMER ALERT!! ### 1/5 — Terrible app *2025-07-13, version 2.1.11* This app is very very bad. We tried MANY times to check in. It did not work. We phoned and were told that if they checked us in over the phone there is a charge. It’s not our problem if the app doesn’t work. We are never booking with this company again ### 1/5 — Avoid this airline like a plaque *2025-07-09, version 2.1.11* We arrived at the airport 3 hours before the departure time in hoping for a smooth check-in. However, while checking in at the desk, we were told to make an online check-in or we would be charged 20 euros each. We didn’t realize we needed to do so as our booking app didn’t say we needed to. Apparently, the airline system isn’t synchronized with our booking app too. We were trying to check in online but there was an error, then we were told to download their app to do the online check-in. We managed to check in after 30 mins but didn’t get the seat next to each other even though the app said otherwise. What even worse was we had to pay 40 euros for extra weight for our cabin bag as they limit only 4 kg and one of our bag was 7kg. Our booking app say 7kg but the airline counter says 4kg! Again, there might have been some sort of misinformation between them. We decided to pay because we took too long time in a queue already. We tried to ask if we can have seats next to each other but since the airplane was fully booked already, we couldn’t do it and were told to swap the seat with someone else on the plane if we were lucky! All and all, we had rushed to the gate in time but the airplane was delayed for almost one hour and not sure how long it would take. This is unacceptable! ### 1/5 — Unable to find booking *2025-07-07, version 2.1.11* Regardless what I do, my booking doesn’t seem to exist on the App but does on the website. Puzzling. Sort that situation out especially if booked with an agency & not direct. ### 1/5 — Constant faults *2025-07-04, version 2.1.11* Unable to check in online UNLESS I pay for a seat!! Worse than Ryan air! ### 1/5 — Terrible *2025-07-04, version 2.1.11* Absolutely shocking App ### 1/5 — Garbage *2025-07-02* This app is absolutely garbage and never works as it should. Check in option is not working. Flight status was never updated. I don’t even see the point to download it as you have to switch to the browser anyway. I bet they never tested it from their side. ### 1/5 — Terrible customer service and unusable app *2025-06-27* I’ve been trying to check in for two days — the app crashes constantly and the website doesn’t work. When I called customer service, the representative admitted they were having system issues but told me there was nothing he could do and then rudely hung up on me. I have the call recorded and will be using it if I need to dispute the charge with my credit card. Fly at your own risk. ### 1/5 — 🤣🤣 *2025-06-24* This app does not work. Check in api simply stunned the app into the updating circle of death. ## Frequently asked questions about SunExpress ### What can I do with the SunExpress app? The app allows you to book flights, manage existing bookings by adding services like seats or meals, and check in online. You can also access your mobile boarding pass, receive real-time flight status updates, and find travel deals. ### How do I check in using the app? You can check in online directly through the app. Once checked in, your mobile boarding pass will be readily available on the app's homescreen for easy access during your journey. ### Is the SunExpress app free to use? Yes, the app itself is free to download and use. While the app facilitates booking flights and managing services, which have associated costs, the application's core functionality is provided at no charge. ### Can I manage my loyalty points through the app? Yes, the app allows you to manage your SunExpress BonusPoints. You can earn and transfer these points, as well as manage your user profile, all within the application. ### What kind of travel information does the app provide? Besides flight management, the app provides real-time flight status information and notifications about your trip. It also offers inspiration for your next trip with great travel offers and exclusive deals. ## Version history (last 5 releases) ### 2.1.11 — 2024-12-23 We fix any errors that may occur and improve your experience with regular updates to our application. Now download the latest version of our SunExpress mobile application and start having a better application experience. ### 2.1.10 — 2024-12-02 We fix any errors that may occur and improve your experience with regular updates to our application. Now download the latest version of our SunExpress mobile application and start having a better application experience. ### 2.1.8 — 2024-10-23 Application Crash Fixes on Older Devices ### 2.1.6 — 2024-10-07 Performance and overall app improvements. ### 2.1.4 — 2024-06-10 We continuously improve the usability with regular updates and fix any bugs that may occur. In this version, some bug fixes have been made. ## Apps similar to SunExpress | App | Rating | Price | Category | | --- | --- | --- | --- | | [Skyscanner Flights & Travel](https://appshunter.io/ios/app/skyscanner-flights-and-travel/id415458524) | 4.8 (492,545) | Free | Travel | | [Expedia: Hotels, Flights, Cars](https://appshunter.io/ios/app/expedia-hotels-flights-cars/id427916203) | 4.8 (5,743,914) | Free | Travel | | [Cheapflights: Flights & Hotels](https://appshunter.io/ios/app/cheapflights-flights-and-hotels/id773105628) | 4.8 (23,950) | Free | Travel | | [Pegasus: Cheap Flight Tickets](https://appshunter.io/ios/app/pegasus-cheap-flight-tickets/id723672499) | 4.7 (12,262) | Free | Travel | | [Cheap flights – WayAway](https://appshunter.io/ios/app/cheap-flights-wayaway/id606870241) | 4.8 (30,080) | Free | Travel | | [Turkish Airlines: Book Flights](https://appshunter.io/ios/app/turkish-airlines-book-flights/id1283414961) | 4.7 (91,051) | Free | Travel | ## More apps by GUNES EKSPRES HAVACILIK ANONIM SIRKETI - [Suntimes](https://appshunter.io/ios/app/suntimes/id1059221571) - [SunExpress Airlines](https://appshunter.io/ios/app/sunexpress-airlines/id6630384355) All apps by GUNES EKSPRES HAVACILIK ANONIM SIRKETI: https://appshunter.io/developer/1059221570 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*