# SunPass

> Florida prepaid toll program account management and payment. (iPhone/iPad app by FL Dept. of Transportation/SunPass.)

- Source: https://appshunter.io/ios/app/sunpass/id492680525 (this page in markdown: same URL + `.md`)
- Developer: [FL Dept. of Transportation/SunPass](https://appshunter.io/developer/492680528)
- Category: Travel, Utilities
- Price: Free
- Rating: 1.61/5 from 2,399 App Store ratings · 441 written reviews indexed
- Age rating: 12+
- Requires: iOS 11.0 · 55 MB
- Languages: English
- Released: 2013-01-03
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/sunpass/id492680525/reviews.md

## What is SunPass?

SunPass is the Florida Department of Transportation's innovative Prepaid Toll Program.  Incorporating the latest technology, SunPass can be used on Florida's toll roads and most toll bridges. SunPass customers typically pay less than cash customers at most toll plazas and exits on Turnpike roads.  

Enjoy the convenience of managing your SunPass account, anytime,  just by downloading the app and logging in using the same Account, Transponder Number, or Username and Password established for online account management.  

Features
   Check account balance.
   Add funds using a Easy Pay or new credit card.
   Save credit card for Easy Pay.
   View transaction activity.
   Update vehicle information.
   Add transponders to existing accounts.
   Update your transponder status.

SunPass es un programa innovador de peaje prepagado del Estado de la Florida. Incorporando la última tecnología, SunPass se puede utilizar en todas las carreteras y casi todos los puentes con peajes a través de la Florida. Los clientes de SunPass pagan los peajes más bajos, ya que las tarifas son más bajas que las tarifas en efectivo.


Disfrute de la comodidad de manejar su cuenta de SunPass en cualquier momento, con solo descargar la aplicación e iniciar la sesión utilizando el mismo número de cuenta, número del transponder o nombre de usuario y PIN establecido para el manejo de su cuenta en línea. 


Chequear el balance de la cuenta.
Agregar fondos usando Easy Pay o una tarjeta nueva.
Ver la Actividad de la cuenta. 
Modificar la información de los vehículos.
Agregar transponders a una cuenta existente. 
Cambiar el estado del transponder.

## Key features

- Check account balance
- Add funds
- Save credit card for Easy Pay
- View transaction activity
- Update vehicle information
- Add transponders
- Update transponder status

## Chart rankings

- #130 in Top Free · Travel (US App Store)

## What do users think of SunPass?

Overall sentiment: negative

**Pros**

- 💻 Works as expected
- 💳 Easy to add funds

**Cons**

- 🐛 Crashes frequently
- 🔍 Difficult to navigate
- 🔒 Login issues
- ⚠️ Outdated and buggy
- 🤖 Poor customer service

**Commonly reported bugs**

- Unable to activate transponder
- Incorrect toll charges
- Blank screens and loading issues

**Most requested features**

- Update app for modern devices
- Improve user interface
- Streamline account management

## Recent user reviews (10 of 441)

All indexed reviews: https://appshunter.io/ios/app/sunpass/id492680525/reviews.md

### 1/5 — “Connection failed”

*2026-08-06, version 4.5.4*

I’ve been trying to use the app and it’s stuck on the online agreement and every time I hit I agree it says connection failed. Everything else works fine and no internet issues. This has been stuck like this for days. I’ve even tried updating the app but there is no update available.

### 1/5 — This app is garbage.

*2026-08-05, version 4.5.4*

I use this app to manage my sun pass but it is garbage. Who ever designed this should be fired. Half the time I can’t log into it. I have to uninstall and reinstall it.

### 1/5 — So horrible accessing the app and website

*2026-08-05, version 4.5.4*

So horrible experience using the app and website . They don’t have funds to fix it

### 1/5 — Crashes when you open

*2026-08-05, version 4.5.4*

This app crashes upon clicking on the “Agree” button on the screen that automatically shows when you launch the app.

### 1/5 — The app doesn’t work.

*2026-08-04, version 4.5.4*

I can never do anything in the app due to “poor connection”. However, all other apps on my phone work just fine.

### 1/5 — Cannot be worse

*2026-08-03, version 4.5.4*

I won’t even gonna waste time, this is short. This app is garbage!!!

### 1/5 — Blank screen for half the day.

*2026-08-03, version 4.5.4*

I tried to download this app for three hours as I did other Bill payments. So far the app still has not opened. I can see why people give it a bad rating.

### 1/5 — Worst app ever

*2026-08-03, version 4.5.4*

They keep sending me an invoice I’ve already paid! I’ve tried so many times to create a dispute and it will either just load or after you’ve filled everything out it will say we’re sorry your dispute can’t be completed. Try again later.

### 1/5 — Trash-Pass

*2026-08-03, version 4.5.4*

Been waiting for anything to load for 20 min. Finally, the agreement loaded and I clicked agree, and nope! It never loaded anything. I had to use the online site. One star because I couldn’t give 0!

### 1/5 — Slow and not efficient for mobile

*2026-08-03, version 4.5.4*

There are CONSTANT errors when trying to add any sort of info. Can’t copy and paste info which is just a pain. Error adding transponders/making new accounts. No I’m not some old head either. I know my way around tech and UI. Devs PLEASE fix this app.

## Frequently asked questions about SunPass

### What is SunPass?

SunPass is Florida's innovative prepaid toll program, managed by the Florida Department of Transportation. It allows users to pay tolls on Florida's toll roads and most toll bridges using a transponder. Customers typically benefit from lower toll rates compared to paying with cash.

### What can I do with the SunPass app?

The SunPass app allows you to conveniently manage your prepaid toll account. You can check your account balance, add funds using Easy Pay or a new credit card, view your transaction history, update vehicle information, and manage your transponders.

### Is the SunPass app free to use?

Yes, the SunPass app is free to download and use. There are no additional charges for managing your account through the app. You will still be responsible for paying your tolls and maintaining a positive account balance.

### What are the benefits of using SunPass?

The primary benefit of using SunPass is convenience and cost savings. You can bypass toll booths without stopping, and SunPass customers generally pay lower toll rates than cash customers on Florida's toll roads and bridges.

### How do I add funds to my SunPass account?

You can add funds to your SunPass account through the app by using Easy Pay, which can save your credit card information for automatic replenishment, or by adding a new credit card. This ensures you always have sufficient balance to pay tolls.

## Version history (last 5 releases)

### 4.5.4 — 2026-06-01

Thank you for being a SunPass Customer.
This release includes minor bug fixes.

### 4.5.1 — 2025-11-13

Thank you for being a SunPass Customer.
This release includes minor bug fixes.

### 4.5.0 — 2025-09-11

Thank you for being a SunPass Customer.
This release includes minor bug fixes.

### 4.4.2 — 2022-11-29

Thank you for being a SunPass Customer.
This release includes minor bug fixes and performance improvements.

### 4.4.0 — 2022-10-11

Thank you for being a SunPass Customer.
This release includes support for SunPass Savings program.

## Apps similar to SunPass

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [E-PASS Toll App](https://appshunter.io/ios/app/e-pass-toll-app/id1450310543) | 4.8 (15,292) | Free | Travel |
| [PA Toll Pay](https://appshunter.io/ios/app/pa-toll-pay/id1448386870) | 2.0 (670) | Free | Travel |
| [Toll Calculator GPS Navigation](https://appshunter.io/ios/app/toll-calculator-gps-navigation/id1087852553) | 4.7 (21,206) | Free | Travel |
| [Illinois Tollway](https://appshunter.io/ios/app/illinois-tollway/id1583950147) | 4.4 (150,113) | Free | Travel |
| [EZ TAG](https://appshunter.io/ios/app/ez-tag/id1477234981) | 3.4 (336) | Free | Travel |
| [NTTA TollMate®](https://appshunter.io/ios/app/ntta-tollmate/id640432720) | 1.7 (935) | Free | Travel |

## More apps by FL Dept. of Transportation/SunPass

- [Floridas Turnpike Projects](https://appshunter.io/ios/app/floridas-turnpike-projects/id1384655139)

All apps by FL Dept. of Transportation/SunPass: https://appshunter.io/developer/492680528

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*