# Sunrise Banks Digital Banking — user reviews > 98 indexed App Store user reviews of Sunrise Banks Digital Banking by SUNRISE BANKS, N.A, rated 4.01/5 from 325 ratings. - Source: https://appshunter.io/ios/app/sunrise-banks-digital-banking/id1093272512/reviews - App overview in markdown: https://appshunter.io/ios/app/sunrise-banks-digital-banking/id1093272512.md - Rating breakdown: 5★ 194 · 4★ 39 · 3★ 31 · 2★ 23 · 1★ 38 ## What do users think of Sunrise Banks Digital Banking? Overall sentiment: neutral **Pros** - 👍 Easy to use - 🚀 Convenient mobile banking - 🔒 Good security features - 💡 Useful features like mobile deposit **Cons** - 🐛 Unreliable mobile deposit - 🐛 Inaccurate account balances - 🔒 Frequent password changes - 🔍 Clunky user interface - 🐛 Crashes and bugs **Commonly reported bugs** - Mobile deposit not working - Account balances not updating correctly - App crashing and logging users out **Most requested features** - Ability to connect to other bank accounts - Improved mobile deposit process - More frequent updates to app - Reduce password change frequency ## Newest reviews (15 of 98) ### 2/5 — Clunky but works *2024-12-20, version 3.0.5907* So happy to have this option with the bank I love but compared to big bank apps. It’s clunky. ### 3/5 — Xoxo *2024-12-16, version 3.0.5907* Please let me connect to other banks.. Your staff is AmaZing! ### 4/5 — Great security warnings! *2024-10-27, version 3.0.5907* I am enjoying the use of Sunrise Banks Security warnings on my card Account. We are considering use of the CardValet. ### 4/5 — Adequate app *2024-10-22, version 3.0.5907* The required password change process is beyond reasonable. ### 4/5 — Very convenient banking *2024-10-09, version 3.0.5907* I use mobile banking for depositing checks and checking on my accounts. However I think the required change in password every quarter is overkill and annoying. The bank should have a more secure system and should not force all its clients to be obliged to make changes every quarter. Please explain why once a year is not good enough 😳 ### 4/5 — Mobile app needs work *2024-10-03, version 3.0.5907* Interest rates reflected in app not accurate: for instance my mortgage rate is 3.625 not 3.63 this is an easy fix to get correct and makes the bank look sloppy.. Can’t access all your account statements on line why is that ?? Again looks lazy Overall interface needs work compared to other banks ### 4/5 — Sunrise bank *2024-10-03, version 3.0.5907* Good for the moment ### 2/5 — Leg in accurate reporting *2024-10-01, version 3.0.5907* It is difficult to know how much I have in my account when there can be a delay in reporting ### 2/5 — Clunky *2024-09-13, version 3.0.5907* I find this app confusing. Previous online banking app was very straight forward. This one, numbers shift in order over time and I can't always be confident of the accuracy of my online statement at any given time . ### 3/5 — It’s iight could be better! *2024-07-18, version 3.0.5812* All my information towards my account is not all on here… that or I don’t see it but for the most part it does what it’s suppose to do! ### 3/5 — 2 issues *2024-05-23, version 3.0.5812* Two issues for the mobile deposit process. 1) When taking the picture, you should activate the flash. Wells Fargo’s app does that. Without it, it is so difficult not to get shadows of your hand(s) holding the phone over the check. The result is the check images look very unprofessional to any customers who view them. Please fix this. Seems easy. 2) the app suddenly logs out after about 10-15 minutes. I haven’t timed it exactly. The problem with it, is if I’ve just clicked the final submit button on a check deposit, and the app cuts back to the log screen, I don’t know if that check has been deposited. I have to wait a day or so to check if it has been. There’s no way of seeing deposits that you’ve just initiated today. Solution: warn me that I’m going to be logged out. I’ll log out and log back in. Thanks. ### 4/5 — Very convenient banking *2024-02-25* I use mobile banking for depositing checks and checking on my accounts. However I think the required change in password every quarter is overkill and annoying. The bank should have a more secure system and should not force all its clients to be obliged to make changes every quarter. Please explain why once a year is not good enough 😳 ### 2/5 — Great bank, mediocre app *2024-02-12, version 3.0.5812* I love Sunrise as a bank, but the app leaves a bit to be desired. There’s definite room for improvement with the user experience. American Express, for instance, has a great user experience with their app. I think that sunrise could learn a lot from American Express and how they set things up. ### 4/5 — Mobile app needs work *2024-01-24* Interest rates reflected in app not accurate: for instance my mortgage rate is 3.625 not 3.63 this is an easy fix to get correct and makes the bank look sloppy.. Can’t access all your account statements on line why is that ?? Again looks lazy Overall interface needs work compared to other banks ### 5/5 — Easy to navigate *2024-01-24, version 3.0.5812* The app is easy to navigate through. All of the information I need about my accounts is laid out nicely. I also like that they allow me to deposit a check just by taking photos of the front and back of a check. ## Most critical reviews (10 lowest-rated) ### 1/5 — Incredibly disappointing product *2025-10-08, version 4.0.250800* I want to support a B-Corp bank but their products are so frustrating I don’t think I can stand it anymore. Mobile Deposit not appearing, not working, and the help is non-existent. Seems years behind other banks. ### 1/5 — Accounts do not show up in proper areas *2025-02-04, version 3.0.5907* Can see linked bank accounts and can see loan accounts, but not in any useful joint screens to make them useful. ### 1/5 — Your site is horrible *2024-11-07, version 3.0.5907* It makes me redo my password all the time!!! ### 1/5 — App is outdated *2024-10-07, version 3.0.5907* Wish it was better ### 1/5 — Worst app ever *2024-08-08, version 3.0.5812* The app rarely reflects the correct available balance for my accounts. Sometimes it will skip the whole days transactions completely so I have no way to track the right amount of money that is in my account. I have bill pay that is connected to the login of my account and when the app incorrectly says I have less than I really do, the bill will not get paid because it thinks the funds are insufficient. This is the worst and most inconvenient banking app. I will start using capital one checking more and slowly get rid of this bank from having my money. I’ve already transferred my savings to other banks. ### 1/5 — The ongoing password fiasco *2023-12-01, version 3.0.5803* has resulted in log-in / password fatigue … again . I’m heading over to sunrise to close my account. It took customer service 30 minutes to fix this . Not their fault just a terrible system . Can’t bank with a company that is so unreliable on so many levels . Maybe in a few years when they figure it out ### 1/5 — Terrible overall bank *2023-01-15, version 3.0.5724* Rude support service, my supervisor struggles to directly deposit and Cash App does not even support the bank. Don’t get the app, don’t be part of the bank ### 1/5 — Mobile Deposit *2022-09-25, version 2.1.5713* Mobile deposit doesn't work. This is the most important feature for its convenience and I have never been able to get it to function. Please Fix! ### 1/5 — No mobile deposit *2022-05-05, version 2.1.5713* I have the app and not able to perform mobile deposit even though I am registered for it. ### 1/5 — Remote deposit option broken *2022-04-26, version 2.1.5713* Unable to get remote deposit to work. I’m enrolled but the option does not appear under self service menu. When I go into enroll it says I’m already enrolled, and there’s a link to review terms and conditions. When I click on it I get a weird network error from the cloudera server. ## Most praised reviews (10 highest-rated) ### 5/5 — Review *2025-01-24, version 3.0.5907* I really like the app it’s very useful , lets me know what’s in my account at all times ### 5/5 — Happy Customer *2024-12-29, version 3.0.5907* I’ve been banking with them for a long time and I’m extremely satisfied with the customer service. While I was struggling financially, My Account would dip below. They would reverse my overdraft fees. I’m so grateful especially when you financially struggling you can’t afford overdraft fees. I would highly recommend and I do recommend sunrise Bank to everybody. ### 5/5 — Easy to use *2024-10-28, version 3.0.5907* Easy to use. ### 5/5 — It is worthy *2024-10-03, version 3.0.5907* It is worthy ### 5/5 — Nice app *2024-09-30, version 3.0.5907* Convenient and easy to use. ### 5/5 — Easy to Use Consistently Improves *2024-09-19, version 3.0.5907* For a small bank it does a pretty good job at maintaining relevance of its app. The employees actually care about feedback on the app’s performance and will take suggestions from customers. ### 5/5 — Is nice *2024-09-16, version 3.0.5907* Thank you so much ### 5/5 — Rate 5 star *2024-06-17, version 3.0.5812* I really like the app - easy to use ### 5/5 — Sunrise Banks app rating *2024-01-31, version 3.0.5812* I find the app to be easy to navigate, clearly laid out, and comprehensive in its features. ### 5/5 — Satisfied Member *2024-01-26, version 3.0.5812* Never had any issues with Sunrise I’m here til the end --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-08.*