# Sunrun — user reviews > 397 indexed App Store user reviews of Sunrun by Sunrun Inc., rated 4.50/5 from 2,967 ratings. - Source: https://appshunter.io/ios/app/sunrun/id6443806453/reviews - App overview in markdown: https://appshunter.io/ios/app/sunrun/id6443806453.md - Rating breakdown: 5★ 2,260 · 4★ 372 · 3★ 78 · 2★ 50 · 1★ 207 ## What do users think of Sunrun? Overall sentiment: neutral **Pros** - 👍 User-friendly interface - 🚀 Real-time data tracking - 💡 Comprehensive solar production metrics - 🔍 Detailed system information - 🌞 Visually pleasing app design **Cons** - 🐛 Inaccurate or delayed data - 🔍 Lack of individual panel monitoring - 🔋 No battery usage information - 🤔 Confusing or unclear data presentation - 🔍 Missing system specifications **Commonly reported bugs** - App crashes or freezes - Frequent loading issues - Charts and graphs not functioning properly - Discrepancies between app and actual production **Most requested features** - Download or export data - Integrate energy usage data - Add alerts and notifications - Provide landscape mode on iPad - Show year-over-year production comparisons ## Newest reviews (15 of 397) ### 4/5 — Sunshine *2026-08-21, version 3.2.0* Timely info that I trust is accurate. ### 2/5 — Battery *2026-08-14, version 3.2.0* Can not get the screen for the battery. ### 4/5 — Pretty good app *2026-08-14, version 3.2.0* It’s a pretty good app. I like most of its features. It would be good if when looking at the graphs that they automatically go to the current day. I sometimes look at the graphs and discover that they’re two days old. Other than that, pretty good app. ### 4/5 — SunRun App *2026-08-13, version 3.2.0* Easy to use but would like more detailed information similar to others. Super Happy with SunRun product (my solar equipment and support). ### 4/5 — The old graphs were a little easier to read *2026-08-13, version 3.2.0* Since I don’t trust PG&E to be honest with me about what I used, it would be nice if your graph showed a comparison between what was produced and what was consumed. ### 2/5 — Fraud *2026-08-12, version 3.2.0* In less than 5 years. Production is getting lower. Fraud ### 2/5 — App is improving but still a ways to go *2026-07-20, version 3.1.0* Since you no longer send monthly invoices out, the only way to get them is via the app. But that feature no longer works. After 2 service calls, no change, or follow up. Customer service reps are nice, but no one at SunRun cares. Also, the app reports home energy usage for the previous 24 hrs. After that, the number is reduced by 10-30%. Its history data is wrong. Fortunately the app’s reporting of solar energy generated is accurate historically. Lastly, the app asks for customer feedback, but it appears to directly in the trash. No feedback or acknowledgment. Needs improvement!! ### 3/5 — Much needed information *2026-07-16, version 3.1.0* Good data but not sure how savings calculated. Says amount with solar and amount without. Same usage and since I am leasing, I do pay SunRun each month. Does this calculate for leases? ### 5/5 — Operations Assistance. *2026-07-14, version 3.1.0* Luis our contact and Paul Conway service /operations contract manager; 5/5 Responsive, assistance within reasonable parameters; No complaints, both helpful!!! ### 5/5 — Working together *2026-07-12, version 3.1.0* I have two house with solar panels since 2015 and 2021 now having them on one app is so much easier to watch and see if everything is preforming. ### 5/5 — Ease of use *2026-07-12, version 3.1.0* This app is so easy to keep track of how your system is working. Being able to look back at how the system has been performing is a major benefit to see if there are any issues to deal with. ### 5/5 — Good app *2026-07-09, version 3.1.0* Its doing the job. It has good features like you can find the documents, chat, see your production, buy products. Hopefully in the future we see how much is the consumption vs production and how much extra goes to the net. ### 5/5 — Luz *2026-07-06, version 3.1.0* N ### 4/5 — update time *2026-07-05, version 3.1.0* wish it was more up to the minute. too much lag time. i like the history graphs though ### 5/5 — SUNRUN APP is Amazing!!! *2026-07-02, version 3.1.0* Very helpful information on demand to monitor energy production ## Most critical reviews (10 lowest-rated) ### 1/5 — App is a little use *2026-08-20, version 3.2.0* This app has little use other than monitoring the amount of energy created, there is so much more information that could be given that would make this work much better. To attempt to make an equivalent comparison from miles driven in a car is foolish. There can be zero equivalency made.. how big is the car? What’s the MPG? How fast are you driving? How slow are you driving? It’s just a way to try to make yourself look impressive…. It doesn’t work. ### 1/5 — Disappointing *2026-07-23, version 3.1.0* I hope my review can help future customers or people who want install solar panels with this company I started with the panels since the beginning of June the came to install the panels like at the end of the same month but they broke the tiles of the roof and Ive been trying to have an answer from the company but never answered they only promised verbally to comeback to fix them but they never did its already 2 months after they broke the tiles and haven’t repaired them is very disappointing and frustrating because now they dont even answer I sent text messages phone calls emails and nothing I would highly not recommend this company ### 1/5 — Great if it worked *2026-07-21, version 3.1.0* Shows no production and frequently delayed and inaccurate. Call for support state all is fine despite what the app states ### 1/5 — Terrible. *2026-07-11, version 3.1.0* This app is a complete waste. No alerts when things aren’t working properly which is quite often. No one at SunRun monitors your system. Any problem is for you to discover and bring to their attention ### 1/5 — Slow *2026-07-02, version 3.1.0* App doesn’t show me my house and solar what Its producing and what its using ### 1/5 — Bugs *2026-06-24, version 3.1.0* Lots of bugs. Doesn’t see batteries correctly and keeps telling me I have unread messages when I do not. ### 1/5 — FRAUD *2026-06-21, version 3.1.0* This company lies to customers and sign legal documents without the property owner concent FRAUD SALES REP LIED AND SIGNED EVERYTHING ### 1/5 — Need a major UI update *2026-06-05, version 3.1.0* This app is good but definitely needs a major UI update. It seems outdated the pictures and texts look outdated as well. It’s not crisp. It’s not current to like other apps. I hope you guys see this and updated ASAP. Then I will give you guys a full five stars until then there will be a low rating until something is done to update the app to make it look a lot fresher and newer it feels like it’s stuck in 1995. ### 1/5 — Meh *2026-05-27, version 3.1.0* I’m not really impressed with this app. I was using another app to monitor my solar data. I found that app more user friendly and intuitive. The presentation there was easier on the eyes and more eye- catching. The colors, fonts, and general presentation here are woefully lacking. The customer service has been a tad disappointing. In truth, I don’t even check on the app as much as I did the other, not only because of presentation, but because it doesn’t give me real time info, which is what I need. ### 1/5 — How would you rate this app? *2026-05-25, version 3.1.0* “How would you rate this app?” Update: Developer thinks I’m their secretary “Save solar and storage” Refer a friend “How would you rate this app?” App stops audio. Employees refuse to answer basic questions about installation. Refuse add-on sales. Persistent phone spam. ## Most praised reviews (10 highest-rated) ### 5/5 — Great App *2026-08-20, version 3.2.0* The Sunrun app has been helpful for me to keep track of the panels and contact Sunrun on any issues. My contract is also uploaded so it’s handy to have ### 5/5 — Great App! *2026-08-18, version 3.2.0* The ease and basic layout of the app makes it great for a simple user experience. I have enjoyed the updated app since it rolled out. It makes system monitoring, payments and everything else simple to use anywhere especially on the go! ### 5/5 — Llamada telefónica *2026-08-17, version 3.2.0* Atención de excelencia ### 5/5 — Great *2026-08-14, version 3.2.0* Great ### 5/5 — Easy to use *2026-08-14, version 3.2.0* I like the app because it’s simple yet has cool data on it. It never bugs out and gives me a clear overview of how my system is running. When they make updates to the app it’s simple but not over the top ### 5/5 — Chuck *2026-08-13, version 3.2.0* Working great ### 5/5 — App review *2026-08-10, version 3.2.0* I am always nervous when a company changes the format or “updates” their website or mobile app. This in most cases means they did not make it better they just made it different. That means I have to spend a lot of time to find what I need. This is truly much better than the last or original version. Which I also felt worked fine. Thank you. ### 5/5 — Super *2026-08-01, version 3.2.0* Altamente recomendada ### 5/5 — Great system! *2026-08-01, version 3.1.0* Sunrun has been amazing! Living in Las Vegas, solar is a must. Sunrun has been a great help in achieving the goal to go solar!! ### 5/5 — System tracking *2026-07-27, version 3.1.0* This app tells me how my system is operating. Allows me to check performance remotely. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*