# Sunshine Health — user reviews > 52 indexed App Store user reviews of Sunshine Health by Centene Corporation, rated 1.30/5 from 155 ratings. - Source: https://appshunter.io/ios/app/sunshine-health/id1047308040/reviews - App overview in markdown: https://appshunter.io/ios/app/sunshine-health/id1047308040.md - Rating breakdown: 5★ 6 · 4★ 4 · 3★ 3 · 2★ 3 · 1★ 139 ## Newest reviews (20 of 52) ### 1/5 — Unable to get on the app *2023-03-14* Is the app down? I just created an account and I have not been able to login. It keeps telling me that an exception occurred and it is just staying on a loading page. I haven’t been able to get in. ### 1/5 — Awful *2023-02-20* Literally every single time I try to log in it doesn’t allow me. There is always a problem ### 1/5 — Not working *2023-02-13, version 2.3.3* Downloaded this app does not work waste of time. Would not recommend ### 1/5 — Doesn’t work *2023-02-13, version 2.3.3* I downloaded the app, set up my account. Every time I log in, I just get a loading symbol and an error message. I can put access my account or actually see anything at all. Waste of time. ### 1/5 — Horrible app Changing Insurance *2023-02-11, version 2.3.3* I can’t order otc and what I have ordered didn’t arrive. App is useless. I’m considering changing insurance because of it ### 1/5 — Cannot get app to work *2023-01-24, version 2.3.2* Downloaded app TWICE and cannot get it to open. Get into my account on my computer FINE but will not open at all on my phone app just the “circle” of death FOREVER ☠️so annoyed 😒 ### 1/5 — Useless app *2023-01-19, version 2.3.2* App is so bad it wouldn’t log in ### 1/5 — Fix your app!! *2023-01-10, version 2.3.2* Come on this app is not working when are you guys going to fix it !!! I am tired of this government scam ### 1/5 — Stuck on loading *2023-01-05, version 2.3.2* It won’t login , it just stays saying loading and nothing happens. How frustrating! ### 1/5 — Doesn't work *2022-12-31, version 2.3.2* The app does not function. The lack of updates and communication about this issue makes me nervous about the health care coverage. ### 1/5 — Useless! *2022-12-07, version 2.3.2* It does not work when you need it! ### 1/5 — Doesn’t work *2022-10-03, version 2.3.2* Downloaded app and it just stayed on the loading sign when I tried to log in . ### 1/5 — Horrible *2022-07-30, version 2.3.2* no matter how many i pressed resend email it never sends so i can’t even creat an account ### 1/5 — No features *2022-06-25, version 2.3.2* I had this app for about 3 weeks and it is absolutely terrible. You don’t have access to any features. You can’t download your card image and the one that is provided is not the actual card image, it’s missing all the pharmacy information. Terrible. Just deleted the app. ### 1/5 — Ridiculous *2022-06-06, version 2.3.2* This is the only way to order my daughter medicine or whatever else she needsAnd I never let me login I keeps saying error this needs to be fixed it’s ridiculous ### 1/5 — Really *2022-05-18, version 2.3.1* I set up a account in my name with one of my emails and I didn’t know that you had to put the child name on it in order to register a account and there is no way that you can reset it to use the same email so I called the representative and they told me how to do it and now that I did it the right way by registering it in one of the kids name and it’s telling me that I can’t log in on this app and due to unauthorized so what am I supposed to do now when I don’t have anymore emails to register the account under and it’s just a waist of time ### 1/5 — Horrible *2022-01-02, version 2.3.1* WellCare was changed to Sunshine in Fla.and I have yet to be able to get inside the app. I set up my account and log in yet every time I try it says I’m unauthorized. I just deleted everything. ### 1/5 — Doesn’t work *2021-11-16, version 2.3.0* I’ve had it downloaded for over 4 months and it has never worked. ### 1/5 — NO SIRVEEEEEEE *2021-10-09, version 2.3.0* Esta app es una porquería. No actualiza, no deja hacer cambios ni nada. ### 1/5 — Poor performing app *2021-10-08, version 2.3.0* I can login, but I cannot click on any links or press any buttons. ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible App *2024-12-29* This app is poorly made, whoever made it took no time with it whatsoever. I can’t log in without it taking me back to register an account. Although I’ve already uninstalled and installed it twice it keeps doing it, my god this is so frustrating. If I could give -0 stars to this app I would. It’s a waste of time. ### 1/5 — Terrible! it never works! *2024-07-15* I always try to log in and it keeps giving an error, it always asks me to enter the case number and date of birth, I enter all the data and it gives me an error. ### 1/5 — App is useless h *2024-04-08* App doesn’t let you login. It asks for login information then says “let’s verify you’re member” I put my sons member id and DOB and click” I am the caregiver” only for it to say must be 18 years old. I clearly clicked that I am the caregiver and that’s the members DOB. All Govt apps are like this. You would think they do better. Nnnnnn ### 1/5 — What’a letdown! *2024-03-20* Can’t get it to do ANYTHING for me… after installing the app, I’m able to click Open and thats the end of it. A little circle scrolls ‘round and ‘round saying LOADING. But it isn’t… And it doesn’t. My iPhone has plenty of room. I don’t get it. And its frustrating, because they show you these thumbnail pics of what the app ‘supposedly’ does && I was looking forward to a nice, tight, user friendly version of the Full Site. But noooo… The 1 or 2 reviews I read saying it worked perfect. No hitches… I’m just scratchin my head, wondering why I didn’t get the Golden Ticket… ### 1/5 — Bad *2024-02-11* Don’t waste your time this app doesn’t work at all can’t even log in into my account with out having to put my email again and saying that the email is already in use I don’t wanna make a new account I already have one . 👎👎👎don’t use ! ### 1/5 — CANNOT Login *2024-01-15* Can’t login, Can’t reset Password, Can’t do anything with this App! I have used it before but it never remembers your login information and each and every time I try to login is an issue. I would rate a 0 if I could that’s how bad it is! ### 1/5 — Can’t log in *2023-12-11* I used my email and password just like I do on the website to log in with both my kids on the account but when I do that on the app the only option is to register an account so it just tells me my email is already taken. Yeah it is taken cause I don’t need a new account I just want to log in to my existing account on the app but I literally can’t and it’s so annoying. **Developer response:** We appreciate your feedback! Could you please send us a email MobileAppSupport@centene.com and include your Email ID and member id number so we may assist. Have a wonderful day. ### 1/5 — App doesn’t work *2023-11-26* I’ve entered my login credentials several times. Every attempt I get a “please wait” message that never resolves. Still haven’t been able to use the app. ### 1/5 — Loading *2023-04-11* Loading.. constantly loading. Couldn’t do anything on the app. Literally just showed a loading symbol the whole time. ### 1/5 — Not mobile supported. Had to use laptop. *2023-03-29* Not supported on mobile devices , had to use laptop to gain access via a desktop version. Profoundly difficult to register and setup account. Extraordinarily difficult to navigate. A digital abomination. ## Most praised reviews (3 highest-rated) ### 5/5 — No issues *2021-05-17, version 2.1.5* I had no issues installing. Works like a charm and as expected. ### 3/5 — Useful but *2019-05-17, version 2.1.5* This app will be useful to have, the only thing is you can’t log into your account,it just comes out as if loading and it stays on the same page. ### 2/5 — Can order otc but won’t login *2019-03-04, version 2.1.5* Takes 10+ tries to login and logs you out every time you close it. Take 20 minutes or so to even get in. Won’t stay on user if you switch to another family members benefit page. But it’s the only way I’ve been able to order from OTC catalog ( but you need to have catalog numbers on you because you can only type in the number and search vs browse products) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*