# Sunway Medical Sunway City — user reviews

> 57 indexed App Store user reviews of Sunway Medical Sunway City by Sunway Berhad, rated 1.00/5 from 1 ratings.

- Source: https://appshunter.io/ios/app/sunway-medical-sunway-city/id6450363128/reviews
- App overview in markdown: https://appshunter.io/ios/app/sunway-medical-sunway-city/id6450363128.md
- Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1

## Newest reviews (10 of 57)

### 2/5 — My appointment never show up on the app

*2026-01-28, version 1.2.0*

Is there any support I can contact to check why the appointment never show on the app?

### 4/5 — Patient Names

*2025-09-08, version 1.0.34*

The apps was good, especially the Radiology report we can view. and easy us to monitor and but why all patients I add in before now all gone… when I try to add again, there’s an error. Please advise

### 4/5 — Missing Reports

*2025-06-14, version 1.0.30*

Past blood reports went missing

### 4/5 — Appontment Booking

*2025-02-19, version 1.0.25*

The appointment booking system is fantastic—super convenient for scheduling appointments for my parents and children. Love it! However there are a number of doctors that have not adopted the app appointment scheduling, which we have to call the clinic. Should get them transformed too:)

### 2/5 — Xray

*2024-11-29, version 1.0.22*

Where is the xray?

### 1/5 — nothing important

*2024-11-15, version 1.0.21*

tried to login to view my son xray report but enter DOB multiple times cannot login, then cannot also order food for inpatient but given a scanner to scan also cannot display to order. rubbish app just installed.

### 1/5 — Useless Apps!!

*2024-10-05, version 1.0.20*

Garbage Apps!!

### 2/5 — Review

*2024-08-06, version 1.0.19*

Only can open xray report? How bout blood test result?

### 1/5 — Cannot add Patient Profile

*2024-07-31, version 1.0.19*

Hello, 

I cannot add Patient Profile in my app. Trying to fill up the form but when Im in the Gender part it goes white page and cannot do anything.

### 1/5 — Cannot add patient

*2024-07-19, version 1.0.19*

I downloaded the app and have been trying for the past 6 days to add my IC / MRN as a patient. Every-time OTP is requested, screen goes all white. It’s just very tiring to keep on trying.

## Most critical reviews (10 lowest-rated)

### 1/5 — can not get otp

*2025-10-30, version 1.0.36*

please fix this. tried so many times and making sure the signal is working and the phone number is right, but the OTP never came to whatsapp number registered.

### 1/5 — Very difficult to get otp

*2025-10-08, version 1.0.35*

I tried to register. It went well until i completed all my detail and waited for the otp that has never come. Tried many times already. No problem with connection, wifi worked. I gave up

### 1/5 — Phone otp number is wrong

*2025-08-12, version 1.0.32*

Verified phone number at the profile page. But when adding patient information then sending otp code to phone, it sends code to a different phone number than I verified.

### 1/5 — Appointment Not Showing

*2025-05-28, version 1.0.29*

The appointment on the 27 May 2025 didn't show even though clinic confirmed the appointment has been confirmed causing me having difficulties to make my claim

### 1/5 — Unable to view report

*2025-05-07, version 1.0.29*

The button for the lab tests remains grey and unable to press

### 1/5 — Date of the report in incorrect

*2025-03-01, version 1.0.26*

The report date is 1st mar 2025, but the date under report showing 2024 May, this is misleading.

### 1/5 — Patient profile verification issue

*2025-02-22, version 1.0.26*

OTP takes forever. 
Patient profile verification goes infinitely even after successful verification.

### 1/5 — Cant otp

*2025-02-12, version 1.0.25*

Can not send my phone otp

### 1/5 — NO REGISTRATION

*2025-01-23, version 1.0.24*

How to sign up if there’s no refutation, only sign in and I am unable to sign in using same details as summed go. No verification code sent even after an hour. Malfunction app. The services at Sunway is deteriorating. The ward at 4E is dated and visitor beds has torn covers. It’s unpleasant.

### 1/5 — Unable to sign up

*2025-01-08, version 1.0.23*

Terrible app, can’t even sign up as an error keeps popping up

## Most praised reviews (10 highest-rated)

### 5/5 — Great apps from Sunway

*2025-03-21, version 1.0.26*

A user-friendly app that allows me to book appointments anytime at my convenience. ￼

### 5/5 — Hassle-free apps

*2025-02-04, version 1.0.24*

Easy to handle & understands. Appointment bookings also can be made easily.

### 5/5 — Good

*2025-01-11, version 1.0.23*

Ezy to use and make appointment to the doctor you need

### 5/5 — Great App

*2024-08-29, version 1.0.20*

Great App in developing

### 5/5 — Amazing App

*2024-07-18, version 1.0.19*

Simplified UI easy to navigate.

### 5/5 — Convenient

*2024-07-11, version 1.0.19*

After the update, UI has been intuitive and works as expected. Can make appointments online and view reports

### 5/5 — User Friendly App

*2024-06-27, version 1.0.19*

The UI is super intuitive and easy to use. Response time is fast enough.

### 5/5 — Convenient booking

*2024-06-26, version 1.0.19*

Easy to schedule appointments 👍🏻👍🏻

### 5/5 — Friendly application

*2024-06-14, version 1.0.18*

This application helps me greatly shorten the time to schedule a medical examination. Nice work 💪🏻

### 5/5 — Nice design

*2024-06-12, version 1.0.18*

The design for this app is modern and easy to use

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*
