# SUPER 8 Studio 客服小幫手

> Cloud platform for social media customer management, chat, and data analysis. (iPhone/iPad app by 8 Interactive Ltd..)

- Source: https://appshunter.io/ios/app/super-8-studio/id1556089187 (this page in markdown: same URL + `.md`)
- Developer: [8 Interactive Ltd.](https://appshunter.io/developer/1353292795)
- Category: Productivity, Social Networking
- Price: Free
- Age rating: 4+
- Requires: iOS 13.0 · 85 MB
- Languages: American English
- Released: 2022-12-10
- Data updated: 2026-07-18
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/super-8-studio/id1556089187/reviews.md

## What is SUPER 8 Studio 客服小幫手?

SUPER 8 Studio 是一個結合粉絲管理、聊天機器人、顧客追蹤、數據分析再行銷，掌握社群有效顧客名單的雲端數據分析平台，現在您可以利用 Mobile App 隨時隨地來完成有效率的即時訊息回覆與顧客關係管理。

一對一客服聊天功能
透過 SUPER 8 Studio 訊息中心，你可以同時回覆來自 Facebook 粉絲專頁或是 LINE 官方帳號的客服私訊。對話中能夠輸入文字、表情符號、傳送圖片、影片、檔案。

對話搜尋及顧客搜尋
您可以透過訊息關鍵字、或是顧客名稱關鍵字搜尋快速找到相關客戶資訊。

訊息指派功能，組織成員完美協作
將訊息分派給指定的組織成員，系統會自動通知該成員，讓每一則客服問題都被有效分類與管理。

建立最完整的顧客資料
還在用一筆一筆建立顧客名單嗎？SUPER 8 Studio 協助您在對話過程中快速地蒐集顧客資料，自動彙整。

自訂標籤分類不同顧客
透過自訂標籤標記顧客，分眾推播最合適的訊息，行銷不再亂槍打鳥。

## Key features

- One-on-one customer chat
- Cross-platform messaging (Facebook, LINE)
- Searchable message and customer history
- Message assignment for team collaboration
- Automated customer data collection
- Customizable customer tagging for segmentation

## Recent user reviews (2 of 2)

All indexed reviews: https://appshunter.io/ios/app/super-8-studio/id1556089187/reviews.md

### 3/5 — 整合後台很方便，但是常常當機真的很困擾

*2025-01-10, version 2.0.47*

如題，希望工程師可以好好調整，每次要傳照片，畫面整片卡住，不然就是整個後台轉圈圈無法讀取，這樣真的很困擾

### 5/5 — 訊息能否增加「換行」功能呢？

*2023-11-10, version 2.0.10*

在手機上回覆時，鍵盤上只能按「完成」，沒有「換行」，如果能完善的話，就更方便了！

## Frequently asked questions about SUPER 8 Studio 客服小幫手

### What platforms can I connect to SUPER 8 Studio?

You can connect to Facebook Fan Pages and LINE Official Accounts to manage customer messages directly within the app's message center.

### How does SUPER 8 Studio help with customer data?

It automatically collects customer data during conversations and allows you to build comprehensive customer profiles. You can also use custom tags to categorize customers for targeted messaging.

### Can my team collaborate on customer inquiries using SUPER 8 Studio?

Yes, the message assignment feature allows you to delegate specific customer inquiries to designated team members, ensuring efficient handling and management of each support issue.

### Is SUPER 8 Studio available on multiple devices?

Yes, SUPER 8 Studio is available for iPhone, iPad, and iPod, allowing you to manage customer relationships and respond to messages from various Apple devices.

### How often is SUPER 8 Studio updated?

The latest version is 2.0.84, and the app was last updated on May 6, 2026. This indicates a consistent update schedule for the application.

### What is the age rating for SUPER 8 Studio?

SUPER 8 Studio has an age rating of 4+, making it suitable for a wide range of users and businesses.

### Does SUPER 8 Studio have ads?

No, the application does not contain advertisements, providing an uninterrupted user experience.

### Can I search for specific customer information within SUPER 8 Studio?

Yes, you can quickly find relevant customer information by searching through message keywords or customer names, streamlining your search process.

## Version history (last 5 releases)

### 2.0.86 — 2026-06-29

fix bugs

### 2.0.85 — 2026-06-22

fix bugs

### 2.0.84 — 2026-05-06

fix bug

### 2.0.83 — 2026-03-23

fix issues

### 2.0.82 — 2026-03-09

fix bug

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-18.*