# Super Puzzle Kids Jigsaw Game — user reviews > 45 indexed App Store user reviews of Super Puzzle Kids Jigsaw Game by App Family AB, rated 4.30/5 from 5,756 ratings. - Source: https://appshunter.io/ios/app/super-puzzle-kids-jigsaw-game/id824732919/reviews - App overview in markdown: https://appshunter.io/ios/app/super-puzzle-kids-jigsaw-game/id824732919.md - Rating breakdown: 5★ 3,301 · 4★ 1,360 · 3★ 656 · 2★ 225 · 1★ 214 ## What do users think of Super Puzzle Kids Jigsaw Game? Overall sentiment: neutral **Pros** - 👍 Cute and engaging puzzles - 👍 Adjustable puzzle difficulty - 👍 Entertaining for kids - 👍 Good for developing puzzle skills **Cons** - 🐛 Downloading/unlocking issues - 🐛 Crashes and black screens - 🐛 Sound/music problems - 💰 Expensive paid features **Commonly reported bugs** - Failure to download unlocked puzzles - Recurring crashes and black screens - Sound and music not working consistently **Most requested features** - More free puzzles - Improved download/unlock reliability - Fix for sound and music issues ## Newest reviews (11 of 45) ### 2/5 — What a Missing Dog! *2024-12-21* Missing Dog Names is Holly ### 2/5 — Can't down load any puzzle *2022-09-10* Paid to download puzzle and can't ### 2/5 — Screen goes black *2022-07-23* Not only that, but they put a silly messaging window right under a puzzle piece so it pops up every time. Annoying! Otherwise the kids love it. ### 3/5 — Learning puzzles *2022-06-05* This app is perfect for letting young children build their puzzle skills as the number of pieces increase! ### 2/5 — Music & sound *2022-04-05* Music and sound does not always work. ### 4/5 — Good - but can’t download all puzzles *2021-11-22* The 2 packs that I have downloaded work well and my grandchildren love them - but I get an error when I try to download the other packs. ### 3/5 — Ganz nett *2021-11-13* So beliebt bei meinen Mädels, dass ich die Erweiterung gekauft habe. Installation bricht aber leider trotz ios update usw. ab. ### 3/5 — Tooo expensive *2021-10-17* I want all to be free toooo expensive ### 3/5 — Issue with Images on other Devices *2021-09-11* I purchased this app a while ago and was using it just fine. However today when I tried to install it on another device, the unlocked features would not lod and the app would crash with an error message. Failed to get Dropbox/nil or something like that. **Developer response:** Hi there! I'm very sorry about this issue, it was fixed in version 24.9. Kind regards, Per ### 4/5 — Having trouble downloading all puzzles *2021-02-10* Keep encountering a problem. Won’t download all the puzzles. Dropbox/got nil message **Developer response:** Hi there! I'm sorry, we really dropped the ball on this one :( . For some users the app would crash, and we didn't realize it for a long time. We've pushed an update now which should fix the underlying issue. Unfortunately developers can't manage refunds on the App Store, but they have a support page on the topic here: https://support.apple.com/en-us/HT204084 Once again, I'm sorry about messing up like this. Cheers, Per ### 4/5 — Good *2020-12-29* Good ## Most critical reviews (10 lowest-rated) ### 1/5 — A bad game *2024-11-23* This game is not fun at all the first time I played this it was so boring. I can’t believe I tried so many times to get this game ### 1/5 — Unicorn *2024-11-12* Too many ads ### 1/5 — Purchase full game doesn’t work *2021-12-26* I just purchased the full game but still not downloading the rest of the puzzle please fix the problem or refund my money **Developer response:** Hello, we apologise for this late reply and are sorry to hear that you are having problems with the game. Could you please contact us by e-mail so that we can help you sort this out? support@appfamily.se Thanks and look forward to hearing from you ### 1/5 — Super puzzle *2021-11-10* Really annoyed, I have just paid to unlock the app but now I cannot download any of the other puzzles!!! Run time error message keeps appearing. **Developer response:** Hi there! I'm sorry, we really dropped the ball on this one :( . For some users the app would crash, and we didn't realize it for a long time. We've pushed an update now which should fix the underlying issue. Unfortunately developers can't manage refunds on the App Store, but they have a support page on the topic here: https://support.apple.com/en-us/HT204084 Once again, I'm sorry about messing up like this. Cheers, Per ### 1/5 — Don’t pay to unlock games! *2021-10-27* The free version works but paid to unlock the puzzles and they won’t download and the app crashes every time ### 1/5 — Can’t download unlocked games! *2021-09-05* Have just paid to unlock the rest of the games. Money taken but games will not download and display a runtime error. App uninstalled, reinstalled and still not working. Needs fixing or refunding!!! **Developer response:** Hi there! I'm very sorry about this issue, it was fixed in version 24.9. Kind regards, Per ### 1/5 — Paid for premium feature. App crashes on download. *2021-02-05, version 24.6* Will definitely rerate once the issue is resolved. But at the moment there’s a pretty big problem. We paid to unlock the rest of the puzzles but when we tried to download them the app displays an error (runtime error. ContentHandler.lua bad argument). Please refund or fix. ### 1/5 — Ständig Abstürze *2020-12-06* Wenn man in die Einstellungen geht ### 1/5 — Super puzzle jigsaw *2020-07-08* Went black screen after 2hours. Fixed only by turning iPad off Ok next day for about 1 to2 hours then music and sounds ceased. Checked settings. All On. Turned ipad off but still no sounds. Pity as my daughter really likes it. I paid for full game so a bit unhappy. She can still do the puzzles but needs bugs fixed. Again black screen fraternity an hoursuse.Turned iPad off and ten back on. Clears problem. You need to fix this ASAP ### 1/5 — Cheats *2019-09-07* I spent £2.99 to unlock the extra puzzles and while the money was deducted the extra puzzles didn’t unlock. Scammer app , rip off **Developer response:** Hi! Sorry to hear about the failed unlock. Sometimes in-app purchases don't go through properly. Could you exiting the app completely (double-tap home button and then swipe away the app), and then restoring purchases? The restore feature is in the same screen as where you made the purchase. Let me know if it still doesn't work and I'll help you out - you can reach me at hello@appfamily.se Cheers, Per ## Most praised reviews (10 highest-rated) ### 5/5 — Amazing *2026-04-09* You can change the amount of pieces and which puzzle you want to do you can click at the end of a puzzle on the pop-ups and all ### 5/5 — G but *2026-02-10, version 35.6* G thy thy ### 5/5 — Absolutely brilliant *2026-01-04* This game is a one off fee and all jigsaw’s are opened for you, plus you can make your own using photos from your albums so the jigsaws are never ending 🥰 definitely worth getting 😃 ### 5/5 — Really Good *2025-05-26* Kaidence really enjoyed this game. ### 5/5 — I don’t like super puzzle *2025-05-04* I don’t think I can handle this anymore ### 5/5 — Isisoskemskzkskskslsoepslslwl *2024-01-28* Sfhioiuggbcccnkhhmmkkmjjokkksookekdndkrkdkxkfkdoxldodkrndleldidodkdoeoskskskwoehbfgghgffggjjhhgffgbjhccghufgghybhthnjkkjvgdfhhhiggglklhuuygfcfccvghjjjjjijjjjlcxfffggyuikm ### 5/5 — ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️I love it *2023-03-04* 😍😍😍🙏🙏🙏🙏 ### 5/5 — Awesome app I love it I love puzzles *2023-01-05* I rate it five stars because it has no ads and it’s awesome ### 5/5 — Super puzzle for kids *2022-01-07* Keeps my 2 year old granddaughter amused for hours ### 5/5 — Hana *2021-11-07* I love it but it’s not like the whole thing was just a bit boring --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*