# SUPER73 — user reviews

> 121 indexed App Store user reviews of SUPER73 by Super73, Inc, rated 2.90/5 from 244 ratings.

- Source: https://appshunter.io/ios/app/super73/id1513155421/reviews
- App overview in markdown: https://appshunter.io/ios/app/super73/id1513155421.md
- Rating breakdown: 5★ 89 · 4★ 14 · 3★ 16 · 2★ 28 · 1★ 97

## What do users think of SUPER73?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 🚀 Seamless connectivity
- 💡 Customizable riding modes

**Cons**

- 🐛 Frequent app crashes
- 🔋 Battery meter issues
- 🔒 Connectivity problems
- 📉 Downgraded features after updates

**Commonly reported bugs**

- App registration and pairing issues
- Inconsistent firmware updates
- Ride data not saving properly

**Most requested features**

- Landscape mode support
- Apple Watch app integration
- Anti-theft and GPS tracking features
- Improved navigation and trip recording

## Newest reviews (17 of 121)

### 2/5 — Restricting Class 4 Mode.

*2026-01-01, version 4.17.0*

They are restricting all class for modes for newer bikes in the US and are heading to multiple places, if trying to get class 4 mode and, have to pay nine bucks just to buy a new app to unlock it.

### 2/5 — super73

*2025-08-25, version 4.17.0*

I didn’t let me switch to any different modes like modes 2 or 3, I have been stuck going 20 mph at max, someone help.

### 1/5 — Boo

*2025-05-20, version 4.16.0*

Dosent let me change into mode 4 don’t recommend downloading

### 1/5 — Poor update

*2025-04-15, version 4.14.0*

Downgrading is crazy. We pay all this money for what? Dont limit our speed just because you like it!! Return it to the way it was please.

### 2/5 — App crashing

*2025-04-09, version 4.13.0*

App keeps crashing so now my bike is too slow for my commute. Whichever lawyer invented the app for speed selection policy is messing up a great product

### 1/5 — Disappointing

*2025-03-25*

Just recently bought a super73 s2 one of the parts was missing. They  aren’t answering the phone and aren’t answering emails. Spend around 3000 dollars on a bike for my son’s birthday and it’s not even gonna be finished. Truly disappointing and I check on the spp and they say the bike maxs out at 20 mph, could’ve got him a 600$ e-scooter that goes faster. Truly sad. Terrible service, terrible product. Do better super73

### 1/5 — Bike sorry

*2025-03-22, version 4.11.0*

Slow

### 1/5 — All of a sudden, I updated the app and it goes slow now

*2025-02-27*

I have my super 73 z Miami for one year it was super fun and went 28 mph one day the website had to update so I updated it but now it only goes 20 mph and I found out there’s an app to make it faster which is bikee but for some reason, it restricted my super 73 because it’s a different website I lost $2500. Please fix your problem super 73.

### 2/5 — I want to go fast

*2025-02-12, version 4.4.2*

I want to go fast

### 1/5 — Limit me after purchase?

*2025-01-31*

There was rumor from a local bike shop that they are planning to limit the bike to mode 2 only within the coming months. I have no idea if this is true besides this rumor from the owners. He recommended taking the app off my phone and using bikee as the only app for the main reason of it won’t restrict my bike and it saves being in mode 4 with out having to switch it. I’m already pretty out on super73 with the way the customer support is but if they restrict a purchase AFTER I dropped this kind of money on an item… I’ll have nothing but bad to say. I hope none of this to be true as I do like the styling of 73.

### 3/5 — Pensez aux raccourcis

*2025-01-29*

Application qui fait ce qu’on lui demande. Cependant, un gros plus qui m’empêche d’ajouter une à deux étoiles : pouvoir activer les paramètres/actions depuis les raccourcis iOS (lancer un trip, activer le OffRoad, …).

### 1/5 — Deceptive company

*2025-01-28, version 4.4.2*

Thanks for charging me 3k for a bike which at the time advertised an “off road mode” only to rug pull me and brick the bike days after receiving the item by removing an advertised feature from the app and hardware. Excited to watch this scam of a companies downfall.

### 1/5 — Class  ?

*2025-01-23*

I cannot change the class no matter what I do. 

I just bought a Super73 Z Miami SE it ran me about $2000 + I was really excited, because taking the bus to work was really becoming irritating but I soon realized it was stuck on class 2 I went to the app to change it and I realized I couldn’t change it and this is really a problem because my area is filled with hills and I can barely get over these hills. I’m going to return my “Super”73 because of this.

### 1/5 — Ability to change classes.

*2025-01-17*

Why did you remove the classes from the app? Super73 is just a joke at this point. Add the ability to change classes back to the app. My bike is not fun without the speed. All my friends are all going way faster than me and leaving my behind. A $1000 bike is out-performing your bike in every possible way. You say you are trying to stand out. All you are doing is making a joke of yourself. Do better Super73.

### 1/5 — cant even pair

*2024-10-10, version 4.4.2*

my bike will not pair i have tried several times even over time periods

### 1/5 — Mi bicicleta no acelera y no son capaces de responderme y ayudarme, responden incoherencias cada 3 m

*2024-10-08, version 4.4.2*

La bicicleta no acelera de la nada y el Soporte no debería llamarse Soporte porque es nulo a la hora de pedir ayuda, responden en tres meses después diciéndome que quieren más datos de la bicicleta y míos siendo que ya los entregué y los proporcioné todos, es como si se burlaron de sus clientes, de haber sabido que el Soporte iba a ser tan nefasto, jamás en mi vida me hubiese comprado esta bicicleta de miles de dólares y que ahora no sirve para nada y es una basura ya que nadie me puede ayudar ni siquiera su propio Servicio Tecnico

### 4/5 — Add a option to choose how much you want your battery to charge

*2024-09-22*

This would be a good idea and it would be convenient

## Most critical reviews (10 lowest-rated)

### 1/5 — Don’t buy a super 73!!!

*2026-03-06, version 26.1.0*

Spent 4,400$ on the new Brooklyn Model, can’t even go over 20mph.
They downgrade the bike and don’t need decrease the price, it’s a scam. And they blocked all the bypass apps. This bike is not worth the 4,400$ price at all. Better options this brand is bad

### 1/5 — Why?

*2025-12-09, version 4.17.0*

The app worked fine at first but after 2months it randomly stopped working and I couldn’t sign in anymore

### 1/5 — can’t go fast

*2025-12-09, version 4.17.0*

it won’t let you unlock off road

### 1/5 — Restricted?

*2025-12-05, version 4.17.0*

The app restricts you from going faster than 20 mph

### 1/5 — Locked

*2025-10-30, version 4.17.0*

So I have three supers now and i just got a 2025 s2 and it’s locked to 20mph the bikee app hasn’t updated yet and chat gpt said it would work so now im annoyed with the amount of restrictions they set on the bikes and it feels like ur being watched by a second set of parents

### 1/5 — Can’t go past 20 mph

*2025-09-11, version 4.17.0*

I bought this bike and I really was hoping i would be able to make it go around 30 mph like I heard people say but no, you guys made it so it only goes 20 mph, and then the motor cuts off. Pls fix this. Spending 3k or more on an e-bike for it to not go past 20 mph is terrible.

### 1/5 — Ridiculous

*2025-09-07, version 4.17.0*

I’m getting rid of my super 73.  Pathetic what 3k can get you.

### 1/5 — app connection

*2025-06-12, version 4.17.0*

this app is horrible and so are the bikes the app never connects to the bike making the bike useless ain’t no one wanna use mode 2 super failed there customers

### 1/5 — Why am I subject to the laws of another state?

*2025-05-29, version 4.17.0*

I recently updated my bike and it limits my speed.

### 1/5 — Help

*2025-05-26, version 4.17.0*

There is not a button to change the mode for me please help me…

## Most praised reviews (10 highest-rated)

### 5/5 — Goated app

*2026-03-30, version 26.1.0*

Amazing app

### 5/5 — Amazing

*2026-02-24, version 26.1.0*

I love super 73 it’s the best the app links up easily it’s clean and good love u super

### 5/5 — Super73 R Series.

*2025-05-26, version 4.16.0*

Cannot fault Super 73 at all in everything they do 5 stars, at the start of every ride select mode you would like and your away, giving that other people may ride it, they select mode they prefer and they are on their way.

### 5/5 — Top

*2024-02-06*

Mit dem neuen Update alles super

### 5/5 — Manca solo il landscape !!!

*2024-01-18*

SE SI POTESSERO CAMBIARE LE MARCE USANDO SIRI E SE CI FOSSE IL LANDSCAPE SAREBBE PERFETTA !!!! 👍🏻

### 5/5 — App

*2022-06-21, version 2.2.3*

App will not connect to the Z series😖😟

### 5/5 — I love my Super73

*2022-05-27*

This is one of the best investments I have ever made. I live need the beach and traffic during the summer is HORRIBLE. This bike has made it easy (and fun) to get to my destination! Never had any problems with the app. :)

### 5/5 — Super73 app

*2021-09-15, version 1.12.5*

Love them to add friends tab

Leaderboard tab

Take some inspiration from the Onewheel app

That would be amazing

Cheers 
Xxx

### 5/5 — Amazing

*2021-02-06, version 1.12.1*

It syncs up to the bike very easily and the interface is very super friendly as well as customisable to the user’s preferences.

### 5/5 — Super73 RX!

*2020-12-01, version 1.12.1*

Great app, I love my RX!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*
