# SuperCam Plus — user reviews

> 884 indexed App Store user reviews of SuperCam Plus by Shenzhen TVT Digital Technology Co., Ltd., rated 4.20/5 from 1,040 ratings.

- Source: https://appshunter.io/ios/app/supercam-plus/id1058764743/reviews
- App overview in markdown: https://appshunter.io/ios/app/supercam-plus/id1058764743.md
- Rating breakdown: 5★ 709 · 4★ 105 · 3★ 72 · 2★ 39 · 1★ 115

## What do users think of SuperCam Plus?

Overall sentiment: neutral

**Pros**

- 🚀 Lightning-fast load times
- 🔒 Robust security features
- 👍 User-friendly interface
- 🎥 Clear and detailed video quality
- 🔍 Helpful remote monitoring capabilities

**Cons**

- 🐛 Frequent disconnections and offline issues
- 🕰️ Slow playback and loading times
- 🔇 Audio issues and lack of sound
- 🤖 Unreliable motion detection and notifications
- 📱 Compatibility problems with newer devices

**Commonly reported bugs**

- App crashes on launch or during use
- Inconsistent performance after updates
- Inability to log in or access cameras
- Playback issues and loss of recorded footage
- Unreliable push notifications

**Most requested features**

- Ability to adjust camera settings remotely
- Improved timeline scrubbing for playback
- Customizable motion detection zones
- Automatic backup and cloud storage options
- Integrated two-way audio communication

## Newest reviews (13 of 884)

### 2/5 — Μετρια με πολλά κολλήματα

*2026-07-30, version 1.17.0*

Μέτρια εφαρμογή με πολλά κολλήματα στο android παίζει χωρίς πρόβλημα..την έχουν τελείως παραμελημένη την εφαρμογή χωρίς ενημερώσεις. Χρειάζεται να κάνεις restart το κινητό καμιά φορά για να λειτουργήσουν τα αυτονόητα. Τέλος η ίδια εφαρμογή είναι πολύ πίσω χωρίς στιγμιότυπα κλπ όπως άλλες εφαρμογές

### 3/5 — App keeps logging me out

*2026-07-09, version 1.17.0*

App keeps logging me out

### 2/5 — Actualizarse

*2026-05-22, version 1.17.0*

Estaría bien que le dierais una vuelta a la aplicación, tengo que meterme 10 veces y cerrarla otras 10 para que se vean las cámaras, creo que nunca se ha actualizado esta aplicación, dadle alguna vuelta hacerme el favor.

### 3/5 — This equipment needs a weather cowling

*2026-02-20, version 1.16.7*

I have installed your entry system and as a stand alone systen it works well, you provided a printed back box for the internal screen which worked well but when I enquired about a hooded cowl for the external keypad you said the company in China did not supply one.
During the resent lovely rainy weather I have discovered a problem, the rain has had a strange effect the face recognition sees rain drops as faces an you are constantly getting messages that the system has been triggered.
I would therefore suggest explaining this to the manufacturers as a sufficient size cowl would negate these problems.
Feel free to contact me for photographic proof.
If I do not hear from you I’ll give you a ring to discuss this issue.
I do hope you do not mind me giving feedback as I am aware this was a new product from you which was apparent at the race meeting that Tony & I attended some time ago.
Kind regards
Steve
Sparx Security

### 3/5 — Swak diens

*2026-02-13, version 1.16.7*

As dit nie die kerk se krag wat af is nie dan is dit die toring by Dreyer wat af is of krag wat af is by die kerk in Drie Riviere

### 3/5 — Missing key functions

*2026-01-23, version 1.16.7*

Would be a 5* if they could implement:

- alarm scheduling on/off

- camera grouping for separate notification toggle (example: turn off notifications for the back yard group of cameras but leave on the front of house group)

### 3/5 — last update it doesn’t work

*2025-10-27, version 1.16.5*

Since the last update the app doesn’t work on the iPhone15, it works on the Samsung phone ok. Please check out the problem app it trying to find signals for the camera systems. 
I have 2 different security system on the app and it doesn’t find any signals, but works ok on the android phone . Thanks in advance for your help

### 3/5 — Can’t view cameras when out .

*2025-08-01, version 1.16.3*

Every time we loose power the cameras can’t be 
viewed via mobile devices. Sick of paying 
ol’mate to come and reconnect it . Yes we’ve replaced the modem , yes we’ve changed carriers . The monitor in the house is great never a problem.

### 2/5 — Not visible on mobile

*2025-07-22, version 1.16.3*

Could not see on my mobile for last one week

### 2/5 — Server issue

*2025-04-21, version 1.16.1*

Sometimes it is taking somuch time to get connected with server to see visuals

### 2/5 — Cant Play CCTV

*2025-04-19, version 1.16.1*

Number device is correct but in application can’t play the cctv

### 4/5 — Bodega

*2025-04-16, version 1.16.0*

More and less

### 2/5 — Poor performance

*2025-04-10, version 1.16.0*

Camera 1 keeps dropping connection. App is fiddly to use and keeps crashing when searching for a specific play back time. Notification tuning process is bad, with notifications still being pushed when selected off. Viewing angle is less than the 100 deg advertised. Sound quality is poor and push to talk doesn’t work at all. Inconsistent in event triggers, often completely missing cars entering driveway! I would not recommend this system.

## Most critical reviews (10 lowest-rated)

### 1/5 — Теряет соединение с серверами и теряет сеть

*2026-08-09, version 1.17.0*

Компания Комфорт, предоставляет сервер. Через браузер функционала не хватает. Через приложение раньше все работало. И теперь постоянно (устройство не в сети) иногда начинает работать, и вскоре опять теряет сигнал

### 1/5 — Falla

*2026-04-21, version 1.17.0*

No conecta casi nunca

### 1/5 — Stops recording sometimes

*2026-04-16, version 1.17.0*

This camera stops recording a lot when the weather is bad

### 1/5 — .

*2026-04-01, version 1.17.0*

Apps works okay to begin with then a day after it just says device offline pritty much every time

### 1/5 — Lagging

*2025-07-14, version 1.16.3*

Slow and annoying

### 1/5 — Unable to view Cameras

*2025-07-13, version 1.16.3*

I can’t view the cameras from anywhere while using data.

### 1/5 — Very unreliable

*2025-06-15, version 1.16.2*

Constantly logs out and not intuitive in any way!

### 1/5 — Always offline

*2025-06-05, version 1.16.2*

Rarely can I open the app on my phone a. The cameras are working very annoying

### 1/5 — Mobile app not working

*2025-04-13, version 1.16.0*

Mobile app is not working

### 1/5 — Terrible

*2025-04-07, version 1.16.0*

App constantly says devices offline. We fix it and then it happens again. Not easy to use. Much prefer our other camera apps

## Most praised reviews (10 highest-rated)

### 5/5 — Harika

*2026-06-04, version 1.17.0*

Harika

### 5/5 — Ok

*2026-05-24, version 1.17.0*

Ok

### 5/5 — App mượt

*2026-03-24, version 1.17.0*

Ok

### 5/5 — Very good

*2025-12-31, version 1.16.5*

Very good home security!!!

### 5/5 — Log in

*2025-08-01, version 1.16.3*

Let me log in

### 5/5 — good

*2025-07-22, version 1.16.3*

good

### 5/5 — Douglas

*2025-07-09, version 1.16.3*

Good app but I can’t get to work on my phone it used to work good

### 5/5 — Laudelinard

*2025-04-17, version 1.16.0*

Laude

### 5/5 — Hữabzcakslxb

*2025-04-02, version 1.16.0*

cam xem tốt, phù hợp với mục đích sử dụng

### 5/5 — A1 job

*2025-03-28, version 1.16.0*

A1 job top 1

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*
