# Superchat App

> Unified messaging platform for customer service, marketing, and sales. (iPhone/iPad app by SuperX GmbH.)

- Source: https://appshunter.io/ios/app/superchat-app/id1534542670 (this page in markdown: same URL + `.md`)
- Developer: [SuperX GmbH](https://appshunter.io/developer/1534542672)
- Category: Productivity, Social Networking
- Price: Free
- Rating: 5.00/5 from 3 App Store ratings · 53 written reviews indexed
- Age rating: 12+
- Requires: iOS 16.4 · 82 MB
- Languages: American English, Dutch, French (France), German (Germany), Italian, European Portuguese, European Spanish
- Released: 2022-07-04
- Data updated: 2026-08-15
- Monetization: freemium
- User reviews in markdown: https://appshunter.io/ios/app/superchat-app/id1534542670/reviews.md

## What is Superchat App?

Superchat is designed to create seamless digital customer experiences. Our messaging platform helps you manage all inboxes in one place allowing you to always reach customers via the ideal channel, be it WhatsApp Business, Instagram, Email, Telegram, SMS, Google Business Chat or Facebook Messenger.

Turn conversations with your customers into a key driver of your success - create meaningful and loyal relationships, and increase your revenue.

A comprehensive solution: 
Customer service, messenger marketing and more all in one platform. Over 1000 companies already rely on Superchat, including well-known brands such as Edeka, easyApotheke and many more.

WhatsApp Business GDPR-compliant: 
With Superchat, you get access to the WhatsApp Business API, making your communication secure and data privacy compliant. Use the world’s most popular messenger to offer customers a modern and seamless experience.

WhatsApp Newsletter: 
More than digital customer service. Superchat turns WhatsApp into a powerful marketing tool. Plan, send and analyze your WhatsApp marketing campaigns within minutes.
Beyond messaging: Connect Superchat with your favorite tools. Hubspot, Pipedrive, Shopify, Calendly and many more - with Zapier and Superchat you can leverage the full potential of your inbox.

An inbox with superpowers:
• Relevant channels bundled on one platform
• Manage multiple inboxes and locations
• Use with multiple employees simultaneously
• Send GDPR-compliant WhatsApp newsletter campaigns
• Team chat for optimal collaboration within your organization
• Zapier integration for maximum flexibility

## Key features

- Unified inbox for multiple channels
- WhatsApp Business API integration
- GDPR-compliant WhatsApp newsletters
- Team chat and collaboration
- Integration with popular tools via Zapier
- Manage multiple inboxes and locations

## Recent user reviews (10 of 53)

All indexed reviews: https://appshunter.io/ios/app/superchat-app/id1534542670/reviews.md

### 1/5 — Money paid for nothing

*2026-07-26, version 3.24.0*

The guy that sold me the product was good.
The product I never got a chance to test it and utilise it, because after paying £260 the so called appointed account manager will only allocate you 45 minutes a week for you to learn to set up your account with them, but if you are running a team of 11 people and you are a growing company than it will be difficult.
VERY DISAPPOINTED in the customer service!

### 5/5 — What’s not to love

*2026-03-26, version 3.15.3*

Having a blast with this and my company are getting their leads in perfectly with all the features. Thanks!

### 1/5 — Schrecklich

*2025-11-04, version 3.11.0*

Unpraktikabeles, kompliziertes Programm

### 1/5 — Rubbish - can’t even create an account

*2025-10-08, version 3.11.0*

How can we login when we can’t even create an account?

### 5/5 — Top app

*2025-08-29, version 3.10.0*

Sehr zufrieden

### 5/5 — Mischto Prahler

*2025-08-29, version 3.10.0*

Mischto Prahler

### 5/5 — Großartiges Tool, für alle die ihre chatbasierte Kundenkommunikation perfektionieren wollen

*2025-08-23, version 3.9.10*

Superchat erfüllt auf sympathisch nahbare Weise alle Anforderungen, die für eine moderne Kommunikation nötig sind. Sehr freundliches und responsives Support Team. Ob einfach für übersichtliche und Datenschutz-konformes „texten“ oder hochautomatisierte Kampagnen, klare Empfehlung!

### 2/5 — WhatsApp-Sperre nach erster Kampagne – Geschäftskommunikation lahmgelegt

*2025-08-02, version 3.9.9*

Die Oberfläche von Superchat ist übersichtlich und die Funktionen wirken durchdacht. Leider wurde mein WhatsApp Business-Konto nach der ersten Kampagne von Meta gesperrt – trotz bestehender Verifizierung und jahrelanger Nutzung. Auch Superchat konnte die Sperre nicht rückgängig machen. Seither ist keine Kommunikation mit Kunden mehr möglich – ein schwerwiegender Einschnitt für unser Geschäft. Die Verantwortung liegt zwar bei Meta, doch der Schaden bleibt.

### 5/5 — Super

*2025-07-22, version 3.9.9*

Ich nutze Superchat bereits seit über einem Jahr für mein Unternehmen und bin absolut zufrieden.

### 1/5 — Sehr undurchsichtige Zahlungspläne

*2025-07-14, version 3.9.8*

Sehr undurchsichtige Zahlungspläne, ich bin jetzt in einer "monatlichen" Subscription gefangen, die aber 1 Jahr Vertragsbindung hat. Sehr unüblich im SaaS-Bereich und dafür sehr schlecht hervorgehoben. Die Kündigung gestaltet sich sehr schwierig, da erst mehrseitige Formulare ausgefüllt werden müssen, bei mir sogar mehrmals, da die Kündigung das erste mal keine Reaktion des Supports oder eine Kündigungsbestätigung hervorgebracht hat. Kann ich nicht weiterempfehlen!

## Frequently asked questions about Superchat App

### What does Superchat App do?

Superchat App is a comprehensive platform designed to consolidate all your customer communication channels into a single, unified inbox. It allows businesses to manage messages from platforms like WhatsApp Business, Instagram, Email, Telegram, SMS, Google Business Chat, and Facebook Messenger, facilitating seamless digital customer experiences.

### What are the key features of Superchat App?

Key features include a unified inbox that bundles relevant communication channels, the ability to manage multiple inboxes and locations, simultaneous use by multiple employees, GDPR-compliant WhatsApp newsletter campaigns, team chat for internal collaboration, and Zapier integration for connecting with other tools.

### Is Superchat App free to use?

The provided information indicates that Superchat App is a freemium model. While specific pricing details are not listed, this typically means there is a free tier with basic functionalities and paid tiers offering advanced features or higher usage limits.

### What kind of companies use Superchat App?

Over 1000 companies, including well-known brands like Edeka and easyApotheke, rely on Superchat. It is suitable for businesses of various sizes that aim to improve their customer service, messenger marketing, and overall customer relationship management.

### How does Superchat App handle WhatsApp communication?

Superchat provides access to the WhatsApp Business API, ensuring secure and data privacy-compliant communication. It allows businesses to use WhatsApp as a modern and seamless channel for customer service and also as a powerful marketing tool for sending newsletters and campaigns.

## Version history (last 5 releases)

### 3.25.0 — 2026-08-10

Bug fixes and minor improvements

### 3.24.0 — 2026-07-20

Bug fixes and minor improvements

### 3.23.0 — 2026-07-02

Bug fixes and minor improvements

### 3.22.0 — 2026-06-15

Bug fixes and minor improvements

### 3.21.0 — 2026-06-08

Bug fixes and minor improvements

## Apps similar to Superchat App

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [LLMConnect • AI Chat](https://appshunter.io/ios/app/llmconnect-ai-chat/id6737247302) | 3.5 (4) | Free | Productivity |
| [Pal Chat - AI Chat Client](https://appshunter.io/ios/app/pal-chat-ai-chat-client/id6447545085) | 4.3 (417) | Free | Productivity |
| [Superchat - Delightful AI Chat](https://appshunter.io/ios/app/superchat-delightful-ai-chat/id6446369198) | 4.3 (10) | Free | Productivity |
| [Callbell Chat](https://appshunter.io/ios/app/callbell-chat/id1476257476) | 4.8 (4) | Free | Productivity |
| [Superchat - AI Task Assistant](https://appshunter.io/ios/app/superchat-ai-task-assistant/id6746163922) | 4.6 (9) | Free | Productivity |
| [Super Chat Mobile](https://appshunter.io/ios/app/super-chat-mobile/id1559684141) | — | Free | Productivity |

## Related topics

[super chat](https://appshunter.io/ios/topics/super-chat) · [super chat mobile](https://appshunter.io/ios/topics/super-chat-mobile)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*
