Not deserve even 1 star - Tricking you into annual subscription and not responding on refund request
I am formally requesting a refund of the USD $356.41 Superead Premium Yearly charge and the separate USD $1.00 charge.
This is a refund request under Superead’s advertised 30-day money-back guarantee.
Superead’s website advertises: “With our 30-day money back guarantee, you can try us for 30 days.” The signup screen shown in Mehmet’s reply also displayed “30-day money-back guarantee” under the Start Free Trial area.
My Superead receipt says:
- my free trial started on June 21, 2026;
- my free trial ended on June 24, 2026;
- the annual paid plan is Superead Premium Yearly, June 24, 2026–June 24, 2027;
- the annual charge was USD $356.41.
I contacted Superead on June 23, 2026 to request a refund. That was within 30 days, and before the paid annual subscription period shown on your receipt began.
I am also requesting refund of the separate USD $1.00 charge dated June 20, 2026. Superead did not provide a matching invoice or receipt for this charge. The trial invoice and trial receipt I received both show $0.00, not $1.00.
This is a refund request under Superead’s advertised 30-day money-back guarantee.
Superead’s website advertises: “With our 30-day money back guarantee, you can try us for 30 days.” The signup screen shown in Mehmet’s reply also displayed “30-day money-back guarantee” under the Start Free Trial area.
My Superead receipt says:
- my free trial started on June 21, 2026;
- my free trial ended on June 24, 2026;
- the annual paid plan is Superead Premium Yearly, June 24, 2026–June 24, 2027;
- the annual charge was USD $356.41.
I contacted Superead on June 23, 2026 to request a refund. That was within 30 days, and before the paid annual subscription period shown on your receipt began.
I am also requesting refund of the separate USD $1.00 charge dated June 20, 2026. Superead did not provide a matching invoice or receipt for this charge. The trial invoice and trial receipt I received both show $0.00, not $1.00.
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Deceptive Billing
The app is fine, but they say you can get the first week free—when what they really mean is that, if you stay enrolled, they will charge you for that first week and then bill forward for the next week. So if you make it a full week, they charge you $20 on the first billing cycle. Shady stuff, so I canceled.
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More like a prototype of an app, don’t pay.
Sometimes the instructions are written in bad English, confusing drills, badly edited videos mostly comprising of common sense. Subscription is through the app not through the App Store so without any subscription cancellation email I’m just hoping my subscription is actually cancelled.
Ghosted me
A good idea but for a variety of reasons it is not working out for me. Requested a refund 3 times within their refund policy period and have not received even the courtesy of a response. Customer service needs a lot of work.
Super buggy and no Support
I actually really like the program however the platform is super buggy and Support response to you after a week and multiple attempts and contacting them