# Superior Choice CU Mobile — user reviews > 34 indexed App Store user reviews of Superior Choice CU Mobile by Superior Choice Credit Union, rated 4.70/5 from 226 ratings. - Source: https://appshunter.io/ios/app/superior-choice-cu-mobile/id1487153390/reviews - App overview in markdown: https://appshunter.io/ios/app/superior-choice-cu-mobile/id1487153390.md - Rating breakdown: 5★ 182 · 4★ 32 · 3★ 7 · 2★ 1 · 1★ 4 ## What do users think of Superior Choice CU Mobile? Overall sentiment: mixed **Pros** - 👍 Easy to use and manage money - ✨ Major upgrade from the last app - 💳 Ability to see credit score - 🌟 Awesome features offered - 🔗 Account aggregation feature - 📱 One app for all accounts - 🚀 Next level update - ✨ Great new design and colors - 💖 Auto deposit is a God send - ✅ Can access accounts on the go - ✅ Can pay bills **Cons** - ⏳ Outdated interface, like a Time Machine to 2015 - ❌ No useful features, or ones that don't work - 🐛 Error messages when linking accounts - 🐛 Fails to upload screen caps in help chat - ❌ Customer service not better, maybe worse - ❌ Can't get into account after chat support - ❌ Bill pay disappeared - 📉 Checking account balance doesn't update in real-time - 📉 Pending charges take up to 24 hours to hit - ❌ Not compatible with older iOS versions (iOS 12.5) - ❌ App is always down when needed - ❌ Never lets me log in - 🔄 Constantly kicks me out, needs reopening multiple times - 🤔 Overly complicated new app design - ❌ Forgot password doesn't send email to fix - ❌ New app doesn't show total money with transactions - ❌ New app doesn't show ACH pending transactions - ❌ Useless app, says network issue even with strong connection - ❌ Error code =10 when making payments **Commonly reported bugs** - Error messages when linking accounts - Cannot attach screen caps in help chat - Bill pay feature is gone - Checking account balance does not update in real-time - Pending charges take up to 24 hours to hit - App not compatible with iOS 12.5 - App is frequently down - App never lets user log in - App constantly kicks user out - Login issues after new app release - Network connectivity errors during login - Error code =10 for payments **Most requested features** - Update app with useful features - Streamline app functionality - Improve customer service - Add bill pay feature back - Real-time balance updates - Faster pending transaction updates - Support for older iOS versions - Show total money with transactions - Show ACH pending transactions - Improve password reset functionality ## Newest reviews (10 of 34) ### 4/5 — Bill Pay Disappeared *2023-05-04* Just working on bills this morning and bill pay is completely gone from ap. Can someone look at this? ### 2/5 — Balance *2022-08-23* I used to bank with National Bank of Commerce and their apps functionality was much greater than this one. My biggest gripe is that your checking account balance does not update in real-time like the NBC app. Sure I could keep better track myself of what my balance is at but isn’t that the point of an app? As soon as I would swipe my debit card on the NBC app, I would get a notification and the amount of my purchase would come directly out of my displayed balances. Not a huge fan of the pending charges taking sometimes up to 24 hrs to hit. ### 5/5 — Excited for the future *2021-11-09, version 21.2.70* This app definitely has the bare bones needed to do all things online banking. I can’t wait to see the future of this app and the accessibility features it will include. I love being able to access my accounts on the go and pay my bills! ### 5/5 — Frustrating *2020-11-08* This app constantly kicks me out I have to reopen 5 to 10 times every time I use it, very frustrating! ### 5/5 — Let’s Design something that works then over complicate it so it doesn’t work. *2020-06-18* In the beginning the original app worked OK after sorting out a few problems. At least I could get in do what I need to doAnd do it when I need to do it. Now the new app asks questions at the most inconvenient times. Instead of warning you that it needs to have a password change for whatever reason it just makes you do it even when you’re in a situation where you need to just keep going like you’re in the middle of a store or something so you change the password, Then we need to get back into it early in the morning when nobody’s around at the bank you can’t do it you’re stuck now you can’t get done what you need to get done before workAnd you got to waste time calling them because they’re stupid forgot the password doesn’t send you an email to fix it. As the old saying goes a swing and a mess with this app. And to top it all off I bet they don’t even read these or care because I haven’t seen a response for single one. ### 5/5 — Great app *2020-05-18, version 19.3.20* Good service ### 2/5 — Fine *2020-04-05, version 19.3.20* I can’t get it to work on my android ### 1/5 — NEW SCCU APP *2019-12-31* I am not happy at all with the new SCCU App. This App does NOT show the total amount of money in your account along with each transaction as the old App did. This new App also does not show ACH pending transactions so I cannot see our checks that are pending direct deposit like I could on the old App. SCCU was excited about introducing a new more user friendly App; however, in my opinion they took 10 steps backwards. It’s horrible!!!!! ### 5/5 — App does not work. *2019-12-30* e NEW app twice and still not able to log in. l!!!!! ### 1/5 — Can’t log in *2019-12-15, version 19.1.200* Can’t log in, constantly says I have a network issue (even if my connection is at its strongest) useless app. I miss the old app ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible *2025-07-16* I have never in my life had more issues with anything than I have had with this app. Will be switching banks ### 1/5 — Needs updates and new features *2023-08-14* Using this app is like a Time Machine to 2015 or something. It has no useful features, not ones that work anyway. If things could be streamlined a bit better it would be a great and helpful app for me to use but as of now I’m deleting. Over the phone customer service isn’t any better maybe worse but that’s what I’m switching too because I don’t trust my info in this app. ### 1/5 — New app fail *2023-06-08* Can’t link accounts in transfer section - error messages. Can’t attach screen caps of error message in help chat - fails to upload. Old app worked great. ### 1/5 — Bunz *2023-05-19* Are you kidding ? I have been on chat with SCCU for over an hour and I still can’t get into my account. They even had me delete the app and start over and I still can’t get in even with tech support. They just finally quit answering ### 1/5 — Update needed. *2022-04-13* I am not able to update the app because I have IOS 12.5. It states that I can download the last compatible version, but it still says I need to update and now I don’t have access to my bank account. ### 1/5 — Terrible *2022-02-01* Always down when i need it the most thanks for that ### 1/5 — Terrible *2021-01-02, version 20.2.60* The app never lets me login. ### 1/5 — Terrible *2020-05-21* Whenever I want to check my bank account half the time it never even works. Like I’ll type in my password it will load but doesn’t load me in. Please fix this, it’s getting annoying at this point ### 1/5 — Rarely works *2020-05-21, version 19.3.20* Majority of the time it says there is an error and to call the bank when trying to sign in. ### 1/5 — Terrible as usual *2020-04-15, version 19.3.20* The app never works and always malfunctions. Double transfers. Doesn’t remember Face ID. Randomly crashes and closes. Absolute junk in typical sccu fashion ## Most praised reviews (10 highest-rated) ### 5/5 — Easy to use! *2025-05-19* Easy to use and manage my money! ### 5/5 — Great new app! *2023-07-14* The app is a major upgrade from their last one!! It’s SO much easier to use and navigate and i love that i can see my credit score through it. ### 5/5 — Awesome Features *2023-05-21* Loving this new online banking and everything offered ### 5/5 — Dad Recommended *2023-05-21* As a dad this was awesome! I love the account aggregation feature! I have all my kids college funds now linked to see there progress from one app. Awesome! ### 5/5 — Just Opened My Checking *2023-05-20* The app looks great. Heard from my brother that I had to have it. So making the switch from my credit union in Florida. One app for all of my debit and accounts is awesome! ### 5/5 — So Cool *2023-05-20* I am a student who never visits a branch. I really won’t have to now. It’s like SCCU was in my head with all the things I hated about the old app and what it didn’t have! This update is next level. Moving out of the area won’t be an issue anymore! Thanks SCCU! ### 5/5 — What an update! *2023-05-20* Great job SCCU! Love it! ### 5/5 — Fantastic *2023-05-19* I am in love with the new app. The ease of the layout has made my life so much easier! Way to go SCCU. ### 5/5 — New Design! *2022-08-16, version 21.3.51* Love the new colors! The app is easier to navigate now! ### 5/5 — Auto deposit *2022-06-26* Wow auto deposit is a God send!!!! I am disabled and this helped me tremendously!!! Thank you!!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*