# Superior Vision — user reviews

> 32 indexed App Store user reviews of Superior Vision by Superior Vision, rated 1.80/5 from 56 ratings.

- Source: https://appshunter.io/ios/app/superior-vision/id1321859595/reviews
- App overview in markdown: https://appshunter.io/ios/app/superior-vision/id1321859595.md
- Rating breakdown: 5★ 8 · 4★ 1 · 3★ 3 · 2★ 6 · 1★ 38

## Newest reviews (13 of 32)

### 1/5 — Cannot Login In

*2023-01-17, version 1.1.8*

I use my same username and password as my web based account, but the App says:  Cannot be authenticated and Username or password may be incorrect. 

So if I can’t get in… it’s useless to me.

### 1/5 — Worthless

*2023-01-14*

No reason to bother downloading the app. Doesn’t give you search parameters beyond laser or pediatric. Can’t search by insurance accepted. When you click into a doctor all it says is “NOT LISTED” for all services offered.

### 1/5 — Terrible

*2023-01-03, version 1.1.8*

This app is terrible. You cannot rely on it to work as needdd.

### 1/5 — Useless App

*2022-09-14, version 1.1.7*

Useless App or useless insurance. Can’t do anything with this App.

### 1/5 — Useless app-can’t access eob

*2022-07-02, version 1.1.7*

If you need an ID card great-otherwise the app is a waste of space

### 1/5 — useless

*2021-10-19, version 1.1.7*

can never log in

### 1/5 — Pain to sign in!!

*2021-03-25*

Don’t ever forget you password!! Resting it sounds easy as most aps. However, the screens do not work properly send me into endless loops. I quit on the thing!!!  Good idea. POOR at best execution!!!!

### 1/5 — Doesn’t even let me log in

*2020-06-29, version 1.1.5*

🤷🏽‍♀️

### 1/5 — Cannot Finish creating account

*2020-02-19*

When submitting info to create account, pop up “ERROR” prevents completion of account. Sad because having apps for healthcare have been very useful and time saving for members and company.

### 1/5 — Refuses to login

*2020-01-07, version 1.1.1*

I’ve tried several times and the app refuses to log me into it. The login button doesn’t respond.

### 1/5 — Downloading Problems

*2019-11-05, version 1.1.1*

Having trouble installing, all other apps working fine.

### 1/5 — Useless

*2019-11-02*

Can’t get logged in.  Keeps saying error.  Automated phone system is actually worse than Bank of America.  Even with this “benefit” glasses for my wife and I cost over a $1000. LensCrafters told us their coupons save more money than the discount. But at least the premium is cheap and you do save on the actual office visit.

### 1/5 — Frustrating to login

*2019-07-23*

I have not been able to access my account.

## Most critical reviews (10 lowest-rated)

### 1/5 — Unable to log in

*2026-05-30*

Tried to log in multiple times, and just returns a server error

### 1/5 — Horrible App

*2026-03-24, version 1.2.2*

Horrible app. I guess the company made this app just for fun purposes. No features at all

### 1/5 — App needs lot of improvement.

*2026-01-31*

Lack of face id, cannot store user and password, multi factor authentication not available using your mobile number but its thru email only. Would be nice if the  app displays current deals from various retail vision outlets for frames/lens etc.

### 1/5 — Login

*2025-03-16*

After setting up account online, download app and can’t login, keep getting error message. Is the app for only commercial customers and not individual subscribers?

### 1/5 — Worst app

*2025-02-28*

The app is buggy and does not display information properly, I logged in online first as recommended but still didn’t work or display information as online. Online works better, don’t listen to any 5 star review someone clearly paid them to post it. Most of us PAY for this insurance and they make it hard to use on purpose to make more money. I will likely cancel insurance following this experience.

### 1/5 — Cannot log in

*2025-02-12*

After all this time, it still doesn’t matter what I do, logging in still doesn’t work. When are you all going to fix this? What exactly is the issue?! It’s been 2 years and I can only log on outside of the app. What’s the point of having it?

### 1/5 — Useless

*2025-01-29*

I downloaded this app thinking I could take pic of receipts to submit a claim. Id card, location, what’s covered is all you can do on this app. It doesn’t give the $ of what’s covered.

### 1/5 — You had one job

*2024-11-12, version 1.2.1*

In network listings are useless.

### 1/5 — Can't login!

*2023-03-31, version 1.1.8*

I use the exact same username and password as I do for the website to try to login to the app and it says they're not correct so the app is absolutely useless! Fix this and I'll change my review!

### 1/5 — Having to log in every time

*2023-03-30*

Having to log in every time

## Most praised reviews (8 highest-rated)

### 5/5 — Login through website first

*2020-07-20*

Having problems making an account or logging in? Login to the website first then do the app. That’s what worked for me,app works perfectly once logged in.

### 4/5 — ID card for Apple Wallet

*2021-09-29*

Please provide an ID card for us to add to Apple Wallet.

Thanks!

### 3/5 — Simple app

*2020-10-26*

Pros: this app is simple to use, info and benefits are easily accessed (once you are logged in). 
 
Cons: there is no AppleWallet compatibility. It is a pain having to log in each time to provide proof of insurance.  Hopefully, the developers will consider adding AppleWallet compatibility to this app soon!

### 3/5 — Birthdate

*2019-07-02*

Can you please find another calendar to choose your birthdate? If you were born before 2000, you have to tap that arrow at least 500 times😒

### 3/5 — Touch log in

*2018-09-13*

The app works fine but it is a pain to log in each time. It needs to update so you can login with finger print or face recognition.

**Developer response:** Hello! Thank you for your note. We hope to implement biometric login in a future update.

### 2/5 — Lacks significant functionality

*2023-01-06*

While the application “works,” the amount of things that one can actually do with it is rather limited. For example, there is neither Wallet support for the ID card nor a Touch ID login option.

There is a provider search, but it is not user friendly.

Need to consider hiring a developer to bring this app into the 2020s.

### 2/5 — Birth date

*2022-05-19*

Won’t let me change date from today rather than using my official birthdate.

### 2/5 — Login issue

*2020-08-01*

Each time I want to use the app, I always have to log back in. Otherwise the app is fine.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*
