# SuperLiveHD — user reviews > 109 indexed App Store user reviews of SuperLiveHD by Peng Antai, rated 2.90/5 from 162 ratings. - Source: https://appshunter.io/ios/app/superlivehd/id447744663/reviews - App overview in markdown: https://appshunter.io/ios/app/superlivehd/id447744663.md - Rating breakdown: 5★ 43 · 4★ 27 · 3★ 20 · 2★ 12 · 1★ 60 ## What do users think of SuperLiveHD? Overall sentiment: negative **Pros** - 📹 Effective camera monitoring and live viewing - 🎯 DVR playback functionality - ⚙️ Works well on iPhone - 💼 Useful for business security monitoring - 📱 Multi-device support capability **Cons** - 🚫 Incompatible with iOS 11 and later versions - ❌ Company appears to be out of business - 🔌 Poor customer service and support - ⚠️ Lack of developer updates and maintenance - 📵 Non-functional on iPad after iOS updates - 🐛 Frequent crashes and instability - ⏱️ Slow loading times - 🔄 Orientation issues (opens upside down) - 🌐 HTTP connection failures - 📊 Inconsistent performance across devices **Commonly reported bugs** - App crashes when accessing event files or playback - Login screen displays upside down on iPad - HTTP connection failed errors - App won't open after iOS updates - Crashes when tapping favorites - Screen orientation not recognized/rotating - Black screen in quadrant view after switching cameras - Cannot log in on iPad (HTTP errors) - App stops working after adding multiple locations - Crashes when fast-forwarding through recordings - Flickering camera status indicators **Most requested features** - Update app for iOS 11 and newer compatibility - Recording capability from mobile devices - Save video clips and stills to device - Support for both landscape orientations on iPad - Remember and restore last display configuration - Improved event search with motion/sensor filtering - Better fast-forwarding functionality - Simplified and more intuitive UI design - Consistent terminology throughout app - 64-bit architecture update ## Newest reviews (17 of 109) ### 3/5 — No update for IOS 11 *2018-11-08, version 4.2* When will this be available? ### 3/5 — Update *2018-10-16, version 4.2* Please update to work with iOS 11, great app !! ### 2/5 — This app needs to update to work with iOS 11 *2018-05-10, version 4.2* This app needs to update to work with iOS 11 ### 4/5 — Update???????? *2018-05-08, version 4.2* After I updated my iPad to iOS 11 the app stoped working you need to take care of your app more. ### 4/5 — UPDATE TO IOS OVERDUE *2018-03-11, version 4.2* Is this App going to be updated??? Pls update it - i use regularly and at the moment am withholding updating my IPad update because this App will be Obsolete... 😢 ### 1/5 — Needs updating *2018-03-02, version 4.2* Doesn’t work and is no longer compatible with apple. Needs an update ### 1/5 — Lax app management *2018-02-13, version 4.2* Please can the developers update this app so it works with apple updates. Can’t go on my cameras. This is ridiculous. ### 3/5 — Please update App to work with Apple *2018-01-25* iOS 11 is the new Apple update and your app which I like a lot doesn’t work now? Please update the app! ### 1/5 — You must update your app *2018-01-19, version 4.2* We can not using this app with the new iOS. Why you are not update your application ???? ### 1/5 — Not Compatible with ios11 *2018-01-17, version 4.2* Please make it happen ### 1/5 — Will no longer open without an IOS 11 update *2018-01-01, version 4.2* On 01/01/2018 I attempted to once again open app but it will not open on iOS. I updated my iPad to ios11 several months ago and as of the present date app will not open due to update. App on android device does open without issues. Please update app I highly recommend this camera system. Due to this issue I will give it 1 star. ### 3/5 — Please update *2017-12-31, version 4.2* I updated my iPad this does not work on it unless u update it to IOS11 Thanks ### 3/5 — Update to iOS 11 *2017-12-28, version 4.2* Update is taking too long, I can’t watch my cameras from my iPad or iPhone. ### 1/5 — Where is the app support..!!!!? *2017-12-23, version 4.2* App stop working after we did an update in my iPad When can you send an update? ### 1/5 — IOS11 *2017-12-21, version 4.2* IT DOES NOT WORK WITH THIS SMARTPHONE UPDATE PLEASE. THERE IS NO APP SUPPORT FROM YOU. WAKE UP AND FIX THIS CRAP! ### 4/5 — Needs IOS11 update *2017-12-16, version 4.2* Very good app and was perfect until I updated to IOS 11, now it doesn’t work and says the developer needs to update the app. Do not update if you use this app regularly. I hope it will be updated soon to work again ### 3/5 — Needs to have update for iOS 11 *2017-12-13* When I first got this it worked great on both iPad and iPhone. Now it only works on my iPhone now until SuperLivePro makes an update for iOS 11. Please make an update. ## Most critical reviews (10 lowest-rated) ### 1/5 — Needs update ASAP *2019-10-11, version 4.2* but I was told the company that created this app is out of business. ### 1/5 — App not working with IPad *2019-04-14, version 4.2* Extremely bad customer service. this has been going on far too long Doesn’t even deserve a 1 star rating. ### 1/5 — Does not work with IOS 11 *2018-12-27, version 4.2* I cannot even download this app, it keeps telling me the developer must update to work with IOS 11. Worthless piece of garbage! ### 1/5 — Please update *2018-10-21, version 4.2* Please update this app, as it no longer works using my iPad. It’s very frustrating. ### 1/5 — PLEASE UPDATE APP *2018-10-13, version 4.2* When are you going to update this app? Everyone keeps asking but absolutely NO feedback from anyone. Used to work great, now useless. I suppose you are going to bring out a new version and double your charges just like Microsoft. ### 1/5 — Not good *2018-10-01, version 4.2* This app needs updating to make it compatible with ISO 12 !! ### 1/5 — Update app plssssss *2018-09-24, version 4.2* update this app It is constantly unavailable ### 1/5 — Update *2018-07-27, version 4.2* I need the program, but its doesn work white the new update of iphone! Please work on that ### 1/5 — Update please. *2018-06-05, version 4.2* No updates in 3 years now won’t work with iOS 11. Please update. ### 1/5 — It doesn’t work *2018-05-10, version 4.2* Just after installing this app on my iPad the whole system stopped- now have a cctv system that can only be seen on my mobile. Very disappointed with the company.No help from them either. ## Most praised reviews (10 highest-rated) ### 5/5 — Please update to work with ios11 *2018-08-19* This app was working great until apple update to ios11. ### 5/5 — Holding off update iOS *2018-04-26, version 4.2* Used this for nearly 4 years and fine, but no longer works on iPad, iPhone is still ok but I am holding off updating my phone because of this, please try to sort out ASAP, thanks, would pay for this app if it was keeping up with the updates ### 5/5 — iOS 11 *2018-01-06, version 4.2* Please update to iOS 11! ### 5/5 — Please upgrade for iOS 11.. *2017-11-22* Thank you and I would like to pay for upgrade ### 5/5 — This App *2017-11-08, version 4.2* Please update ### 5/5 — Good app but won’t work with iOS 11 *2017-11-05, version 4.2* Good app but stopped working with iOS 11 ### 5/5 — Please update for iOS 11 *2017-10-28* This app works great on many of my devices, unfortunately I upgraded to iOS 11 on my iPad, which this app does not support. I would gladly pay for a version of this app that works on iOS 11. Thank you. ### 5/5 — Where’s the update? *2017-10-10, version 4.2* When do you think the update will happen ?you need to take care of your product ### 5/5 — Update for new ios *2017-10-03, version 4.2* Great app! Been using it for a very long time please update thank you ### 5/5 — iOS 11 *2017-09-27* Not compatible with iOS 11 please fix I need it for church and I really want iOS 11 for my iPad --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*