# Supernatural - Companion App — user reviews > 176 indexed App Store user reviews of Supernatural by Within Unlimited, Inc., rated 3.95/5 from 738 ratings. - Source: https://appshunter.io/ios/app/supernatural-companion-app/id1444695666/reviews - App overview in markdown: https://appshunter.io/ios/app/supernatural-companion-app/id1444695666.md - Rating breakdown: 5★ 437 · 4★ 92 · 3★ 49 · 2★ 51 · 1★ 108 ## What do users think of Supernatural? Overall sentiment: positive **Pros** - 🚀 Immersive workouts - 🎨 Beautiful scenery and visuals - 🎶 Great music selection - 👍 Motivating coaches - 💪 Effective full-body workouts - 🤸‍♀️ Fun and engaging **Cons** - 🐛 Frequent glitches and bugs - 🔒 Difficult account management and login issues - 🔇 Inability to mute coaches - 🔁 Repetitive workouts and music - 🕰️ Lack of customization and control over workouts - 💰 Expensive subscription **Commonly reported bugs** - Workouts freezing or not registering properly - Companion app issues with login and connectivity - Apple Watch app problems with heart rate tracking - Sudden loss of compatibility with older devices **Most requested features** - Add more workout types (e.g. cycling, strength training) - Improve Apple Watch integration and tracking - Allow creating custom playlists and workouts - Provide more advanced metrics and analytics - Implement better search and filtering options - Add multiplayer and social features ## Newest reviews (10 of 176) ### 4/5 — Fun, but a bit static *2025-12-18, version 5.8.0.2511040* I’ve been using this app for about a year and I do like it quite a bit. The coaches are awesome and the music is good. The only negative I really have is that it gets a little monotonous. All you do is hit the balloons. Over and over and over and over and over. There’s very little variety. There’s lots of different song choices, but you pretty much just hit the balloons and that’s it. I wish there was something else they could come up with for us to do! Not sure I’ll renew this year. They also refuse to add Christian rock music for fear of “offending” people. I don’t get offended by all of the gross rap music that they offer, I just don’t choose that music so I don’t know why they can’t have Christian rock for all of the Generation X people who listened to it in the 80s! Maybe they have something against Christians, I don’t know? ### 3/5 — Doesn’t sync to Apple Health *2025-08-25, version 5.6.0.2506240* I’m on the 7-day free trial to see if I want to switch from FitXR. One reason not to switch is the FitXR app syncs to Apple Health, but I can see no way to do that with Supernatural. I don’t use a body tracker like a watch or garmin. ### 2/5 — Was good until it wasn’t *2025-07-23, version 5.6.0.2506240* I’m starting to notice every time you get a perfect score the next couple times they make sure that you get like 95% even when you definitely hit the target. It’s weird idky bc it wasn’t like that before. Might try to say it’s your internet or batteries…no. This makes people that are super competitive like me lose motivation when we know we’re actually hitting targets. It would be different if it were the fault of our own but it’s not and it’s a trend after getting perfect scores because this wasn’t happening until after that. I’m going to cancel if this is the case because the songs I like are limited anyway and it’s too expensive to be shorting people. It’s ridiculous. ### 3/5 — Good app, please give a trainer mute option! *2025-04-01, version 5.2.0.2502261* I love the location visuals, songs, and exercises - but Please Please give me a way to mute the trainer's incessant blabbering while I am trying to concentrate on the music and the movements. It spoils the experience for me even with the music and sound effects all the way up and the trainer volume all the way down. ### 2/5 — Great game, bad app. *2025-03-29, version 5.2.0.2502261* I absolutely love the game and have been playing for years, but this app just gets worst every time I launch it. It’s an endless issue of logging in and connecting. ### 2/5 — Apple Watch issues, limited functionality *2025-03-25, version 5.2.0.2502261* The only reason for using this app is to connect to Apple fitness and get your heart rate for the workouts, but this frequently fails as the connection between the Apple Watch app and headset is not amazing. Would also be nice to be able to see programs in app as opposed to just single workouts, that way you can plan ahead or favorite programs for the future ### 2/5 — Should I allow more access *2025-03-18, version 5.2.0.2502261* I really loved this app I when I using it but due to personal reasons I had to stop. But now that I have more time and move out of the country and I tired to start again I found out I can’t no longer use it cause you have to be in the US which is a bumper. So now I have to look for something else. ### 1/5 — Not connecting with Apple Watch *2025-03-16, version 5.2.0.2502261* And not connecting with Apple Watch ### 1/5 — Frustrated experience *2025-02-03, version 5.1.0.2501212* Very frustrated experience trying to reuse the app after stopping for a while — the app asked me if I wanted to connect my account with my Meta account. After responding to Yes, the system told me I cannot sign in because my Meta account is associated with another email account. I have to submit a request to the customer support to resolve this issue. Lose the motivation to come back to use the app right away ### 1/5 — Apple Watch app disappeared! *2025-01-17, version 5.0.0.2412111* The app was on my watch and suddenly disappeared. Apparently the app now requires watch iOS 10- my version will not update to iOS 10. Fix it!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t sign in *2026-09-01, version 5.8.2.2602055* Apparently this app now needs a sign in from meta, and it requires two factor authentication which Facebook is responsible for sending an sms code to my phone , which it never does… so the paid subscription is useless…. There does not appear to be any ability to contact support that I can see. I’ve been paying for an app that I can’t use. It’s seriously gone downhill since meta took over and fired everyone :( ### 1/5 — Cannot get in *2026-01-29, version 5.8.0.2511040* We got this a few years ago and enjoyed but then, as a result of various circumstances, didn’t use for over a year. I do not recall it being set to auto-renew but here we are with a newly renewed membership and to make matters worse only one of us is able to access their profile. ### 1/5 — Keeps glitching!! *2026-01-08, version 5.8.0.2511040* Supernatural app would be good if it didn’t glitch every 30 seconds and mess up my progress ### 1/5 — Sign in *2026-01-04, version 5.8.0.2511040* It sucks I have to use fb to sign in I hate my email that I use all the time I can’t use ### 1/5 — Lived it *2025-12-28, version 5.8.0.2511040* I loved this app when I was able to log into the companion app and use my watch as a heart rate monitor. It won’t let me login anymore so I’m going to end my subscription. I’m sad. I had been recommending it to everyone. ### 1/5 — Would be nice if I could log in to use it *2025-12-27, version 5.8.0.2511040* Who was the genius that took away the ability to log in using your profile. The app won’t even let me login using my Facebook/ Meta login.. real smart folks.. reeeeeaaaaal smart ### 1/5 — Used to work - broken on iOs26 *2025-12-13, version 5.8.0.2511040* Because meta has made user authorization so convoluted and because supernatural has taken away the ability to log in using a supernatural account be warned, after updating phones you will no longer be able to log-in. Remember 2002 and trying to sync contacts between two devices? Same programmers developed the log in code for this app. 🤨 ### 1/5 — Just like Horizon app, buggy and awful *2025-10-25, version 5.6.0.2506240* Clearly meta doesn’t care enough to make a stable mobile app because this and Horizon is AWFUL. I can’t even login here and horizon crashes every session. ### 1/5 — App verification is HORRIBLE *2025-04-29, version 5.4.0.2504100* Honestly the VR experience itself is great. The companion app, on the other hand, especially the sign in process and flow, is so badly designed. I don’t even understand how it passed the QA process. I think the devs really need to fix this issue of people’s linked accounts before they encourage users to download this app. Simply put, I can’t even sign in to my account because I kept getting redirected to so many different pages. I really don’t understand how signing in to an account can be so difficult, When you can’t even log in or sign up for an account, what is the point? ### 1/5 — Sad *2025-04-26, version 5.4.0.2504100* App has serious issues with meta’s sad attempt to merge oculus legacy accounts. Support doesn’t care and say they can’t help. App is slow and reported bugs years ago that they ignore. Maybe Meta should hire a high tech firm that knows technology and is competent to build a working app ## Most praised reviews (10 highest-rated) ### 5/5 — Saved me from being a full couch potato *2026-02-11, version 5.8.0.2511040* I’ve tried so many different things to get me restarted working out and this app is eventually the only one that I stick to. The natural scenes gave me a sense of tranquility and openers which is really calming. The coaches are encouraging. I especially like the Flow ones (basically you swing two baseball bats to hit targets), which is very helpful to my chronic rotator cuff issues. ### 5/5 — Best VR Fitness App *2026-01-20, version 5.8.0.2511040* I’ve been using this app for about 4-years and its unique combination of music, inspiring coaches, visuals and well over 3,000 workouts makes Supernatural the very best to realize solid fitness results. ### 5/5 — Fitness and fun *2026-01-20, version 5.8.0.2511040* This app helped me find my way back to movement after a long time being sedentary. I genuinely looked forward to time in the headset with great coaches and fantastic tunes now that I am beyond my surgery. I’m sad Meta is discontinuing new content. ### 5/5 — Life changing *2026-01-20, version 5.8.0.2511040* This app and the coaches have changed my relationship with fitness!!! Im down 30lbs and my mental and physical well being has never been better❤️. Thanks!!!!! ### 5/5 — Supernaturally good *2026-01-20, version 5.8.0.2511040* THE best VR fitness program on Quest. Even though they recently stopped adding new workouts, there’s still 3100ish workouts there. ### 5/5 — Love it! Especially now with the knee strikes *2025-10-25, version 5.6.0.2506240* If I had only one request, I would request that you be able to choose songs to add to a list like a custom playlist workout. This thing would be in A+ with that feature. Awesome app though. Thank you! ### 5/5 — Still the best *2025-10-11, version 5.6.0.2506240* Great songs, fun coaches, always makes me sweat! ### 5/5 — Help *2025-09-18, version 5.6.0.2506240* I know my subscription is running out soon. I want to renew but can’t get past the meta sign in and don’t know how to fix it. ### 5/5 — I love it! Just wish there were workouts with dumbbells or cycling. *2025-06-22, version 5.5.0.2504220* I love this app because I get some really good cardio but, I have a home gym and I’d like to use either my stationary bike or some dumbbells to get an even better workout with the music and the coaches. Maybe in the near future? ### 5/5 — Got the 2 weeks trial. This is fun! *2025-06-09, version 5.5.0.2504220* Might renew. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*