# Superprof \| Cours particuliers — user reviews > 53 indexed App Store user reviews of Superprof | Cours particuliers by Superprof, rated 4.30/5 from 78 ratings. - Source: https://appshunter.io/ios/app/superprof-cours-particuliers/id1523819447/reviews - App overview in markdown: https://appshunter.io/ios/app/superprof-cours-particuliers/id1523819447.md - Rating breakdown: 5★ 57 · 4★ 9 · 3★ 0 · 2★ 2 · 1★ 10 ## Newest reviews (12 of 53) ### 2/5 — IS NOT WORKING FOR ME *2026-07-27* I opened a profile to teach and unless I pay 100$ right away my profile is never visible. So it’s been over a week I’ve had it and no one is actually seeing my profile. **Developer response:** Hello, We’re sorry that your first days on the platform haven’t met your expectations. However, it is absolutely not necessary to purchase Premium to be visible on Superprof. Many teachers receive requests with a free profile. If you’d like, you can contact us at servicequalite@superprof.com and we can review your profile free of charge to identify what could be improved to increase your visibility and chances of receiving student requests. Kind regards. ### 1/5 — Switcheroo *2026-07-23* I agree with others that they perform a sleight of hand to get you to pay a subscription fee without explicitly stating that you will **Developer response:** Hello, We're sorry to read your review. However, this is not the case. The Student Pass subscription, its price, automatic renewal, and cancellation terms are clearly displayed on the payment page before any payment is made and are also confirmed by email after activation. If you believe there has been a misunderstanding in your particular case, please contact us. We'll be happy to review your situation. Kind regards. ### 1/5 — Absolute SHAM *2026-07-22* COMPLETE SHAM BASED WITH UTTER LIES AND NO INTENT TO TEACH YOU A THING! I’ve attempted to use this platform three times to get a Spanish tutor and all attempts have ended in being mislead or rejected after the tutor ACCEPTED my request. The first time, I shockingly was able to schedule a call and it ended up not even being the person I wanted! She ended up being great but then GHOSTED ME amidst our lessons, then had to nerve to reach out after months with even higher rates. Next, I submitted for a professor recently, and the women accepts the lessons then says she “doesn’t have time to do lessons” after she literally accepted it and the company took my $49 deposit. I reported it and still haven’t received my refund. I figured foolishly “oh, maybe it was a fluke so it’s try again”, which was a poor decision. I submitted for another teacher, and she instantly accepted, then had no time to meet and left it fully open and never reached out. I reach out again and she says “I can’t help you” with no explanation. This platform is full of deception, deceitful liars who accept lessons with no intent to teach you, which is why I rate this app with 1 star. **Developer response:** Hello, We're sorry to read about your experience. If a tutor accepts a request without any intention of teaching or provides misleading information, we take this very seriously. In such cases, you can report the tutor's profile directly through the platform so our teams can investigate and take appropriate action. However, we couldn't find any account matching the name shown in your review. Please contact us at servicequalite@superprof.com so we can review your case and assist you as best as possible. Kind regards. ### 4/5 — Efficient but algorithm heavy. *2026-07-22* I have loved using Superprof for online teaching so far. It is a great way to connect with people. My only reservations are the following. In my experience you only find students from the country you are living in. So, if you have an Italian network, you get Italian clients. It would be nice to feel more connected globally. Further, I prefer using other video call platforms, such as Google Meet - as I never quite took to the platform on Superprof, after one or two unsuccessful attempts. Additionally, as a tutor, if you don’t have a low rate, expect a difficult battle with algorithm for a while. This does eventually change but can feel frustrating as you enter the platform. I have paid for the pro account and also feel that doesn’t change much. Overall, there is room for improvement in the Superprof system but it’s an excellent way to meet new students when you are connected. The payment system also works very well, with a choice to be paid after any amount accrued higher than €20 or the end of the month. I also prefer this platform to sites like Preply, because you can manually arrange bookings as a tutor and students don’t book your time automatically by availability settings. I definitely recommend this platform. ### 1/5 — False advertising *2026-07-17* You pay them to “maybe” find work as a tutor. Can’t add the subjects that they advertised a need for, eg Art. Can’t add your US phone number in app. Can’t delete account in app. Don’t bother! They advertise on Instagram just to get sign ups. ### 2/5 — Not what It seems *2026-07-17* I was looking for a tutor and found options on this app. When I went to book it only prompted me to the student pass which seems like that’s the price you pay to meet with their tutors offered on the app. NO that’s just the fee you pay to be able to message and plan meets i guess with tutors on the app. Then you need to pay them separately…… **Developer response:** Hello, Thank you for your feedback. We’re sorry if the Student Pass did not meet your expectations. The Student Pass is much more than a fee to send messages. It allows you to contact as many tutors as you wish, compare profiles, exchange messages freely, benefit from free first lessons offered by many tutors, and find the teacher best suited to your needs through a secure platform. Tutors set and receive payment for their lessons independently, while the Student Pass covers the matching service. Its price and subscription terms are clearly displayed before payment and confirmed by email. Kind regards. ### 2/5 — Fühl mich abgezockt *2026-07-16* Ich war beim Buchungsvorgang abgelenkt, dabei wirkte es so, als würde ich eine Art Vorauszahlung oder Deposit für meine gebuchte Stunde zahlen. Dabei habe ich nur dafür gezahlt, eine andere Person anzuschreiben. Werde mal beim Verbraucherschutz nachhaken. **Developer response:** Hallo, es tut uns leid, dass Sie den Ablauf missverstanden haben. Der Student Pass wird jedoch vor der Buchung erläutert: Er ermöglicht es, Lehrer zu kontaktieren und wird erst nach einer erfolgreichen Kontaktaufnahme aktiviert. Die Bedingungen werden zudem auf der Zahlungsseite sowie in den Bestätigungs-E-Mails angegeben. Falls Sie möchten, dass wir Ihren Fall prüfen, schreiben Sie uns bitte an servicequalite@superprof.com. Wir helfen Ihnen gerne weiter. Mit freundlichen Grüßen. ### 1/5 — Very confusing *2026-07-13* Was charged £39 just to contact a tutor, and was charged even though the app says this happens only after contact with a tutor is made. Not very happy and would suggest you take care with the app **Developer response:** Hello, We're sorry to read your review. The Student Pass is activated once a connection with a tutor has been established, as explained during the subscription process. However, we couldn't find any account matching the name shown in your review. Please contact us so we can investigate your situation and assist you if anything went wrong. Kind regards. ### 1/5 — Scam *2026-07-13* They charge you 40$ a month, just to give you the ability to ASK for a tutor. It’s also done purposefully deceiving way. Then! Their costumer support doesn’t respond. Now I have to go the police office to file a report for a refund on the side of my bank. Great. **Developer response:** Hello, We're sorry to read your review. However, we couldn't find any account associated with the name shown here. Our customer support does respond, and the Student Pass, its price, and its renewal terms are clearly displayed before subscription and confirmed by email. Please contact us so we can review your situation and assist you as quickly as possible. Kind regards. ### 3/5 — Abonnement à revoir mais bonne application *2026-07-05* Très bon site pour trouver rapidement des professeurs qualifiés, en présentiel comme à distance. En revanche, je trouve l’abonnement à 39 € juste pour pouvoir contacter les professeurs, c’est beaucoup trop cher. Il serait plus intéressant de proposer plusieurs formules (par exemple payer quelques euros pour contacter un seul professeur, puis une offre illimitée pour ceux qui en ont besoin). En tant qu’étudiante, c’est un budget important, d’autant qu’il faut ensuite payer les cours. Bonne idée, mais pensez à prévoir le budget ! **Developer response:** Bonjour, Merci pour votre retour et pour vos suggestions. Nous sommes ravis que vous ayez apprécié la qualité des professeurs proposés sur la plateforme. Le Pass Élève permet de contacter librement l'ensemble des enseignants, de comparer plusieurs profils, d'échanger avec eux et de bénéficier des premiers cours gratuits proposés par certains professeurs afin de trouver celui qui correspond le mieux à ses besoins. Nous prenons toutefois bonne note de votre remarque concernant nos offres et vous remercions de nous avoir partagé votre point de vue. Cordialement. ### 1/5 — Lee Florence scammed me *2026-06-16* I know it’s not the apps fault but they should have better moderation as they took £300 pound from me and deleted her account so she’s refused to give it back ### 1/5 — Completely unhappy *2026-06-04* I was looking for a football coach in my area. They advertised saying you get one free session. I made the payment of £38 and instead, I was paying a monthly subscription, not a training session. I don’t mind to pay a membership if this is clearly explained before we make the payment. Now I have the coach asking for his payment, and I look like stupid because I thought he had been paid. This is only to express my frustration on how they find ways to get money from people ## Most critical reviews (10 lowest-rated) ### 1/5 — Careful of buying the SPS fee *2026-09-01* Never have written a bad review until now. The app asks you to temporarily pay a £39 fee and that you’d get your money back if you didn’t manage to book with anyone. Wasn’t able to find anyone to book with and haven’t gotten the £39 fee back as it’s been taken out of my bank account. Be wary of this fee and do not fall for it. ### 1/5 — App is ok, Service is bad *2026-09-01* The app itself is subpar but operable. But the services - stay away from them. 1. Superprof already charges you money to even start browsing for tutors; 2. Genuine tutors are hard to come by and Superprof do not hold them accountable. It’s breeding ground for scammers. Stay away. ### 1/5 — Don’t bother *2026-08-22* Have tried 3 times to find a tutor. First cancelled with no notice, second didn’t reply, third didn’t want to do online lessons despite advertising them. **Developer response:** Hello, We’re sorry to hear about these experiences. This is absolutely not the level of service we aim to provide. Tutors are expected to respect the conditions and availability stated on their profiles. Please contact us at servicequalite@superprof.com so we can review the tutors concerned, investigate what happened and assist you in finding a suitable solution. Kind regards. ### 1/5 — ⚠️ Be Careful Before Making Any Payment *2026-08-22* I had a very disappointing experience using this app. I contacted driving instructors through the platform, but I experienced confusing payment arrangements, including requests involving another person’s account. I also had issues with lesson scheduling and communication. This made me feel uncomfortable and concerned about making payments through the platform. I expected a safer and clearer booking and payment process. I would recommend being very careful and checking everything before making any payment. **Developer response:** Hello, We’re sorry to hear that your experience was not satisfactory. We take concerns regarding payments, scheduling and tutor communication very seriously. Our platform provides secure payment options, and if a tutor asks you to use another person’s account or an unusual payment method, we strongly recommend reporting the profile directly to our teams so we can investigate. We cannot identify your account from the information provided in this review. Please contact us at servicequalite@superprof.com so we can review the tutors and transactions concerned and assist you properly. Kind regards. ### 1/5 — DO NOT USE THIS APP *2026-08-13* I used it to try to find a tutor and had no luck so I deleted it. But then they kept charging my account for their subscription service so I deleted my subscription. BUT IM STILL BEING CHARGED!!!!!! Bad app do not recommend **Developer response:** Hello, We’re sorry to read about your experience. The Student Pass can be cancelled at any time, as clearly indicated on our website and in the emails sent after activation. We cannot find any account associated with the alias used in this review. Please contact us at servicequalite@superprof.com so we can identify your account, check the situation and assist you properly. Kind regards. ### 1/5 — SCAM *2026-08-12* Complete and total scam. Both profiles I contacted in my area were cat fishing with other peoples pictures and names, which considering I was looking for a DRIVING INSTRUCTOR, indicates that there is no ID upload in order to double check identities and make sure someone actually has a LICENSE to teach someone to drive. insanity. DO NOT USE. **Developer response:** Hello, We’re sorry to read your review, but we cannot let these accusations go unaddressed. Claiming that profiles on Superprof are systematically using other people’s identities or that there is no verification at all is not representative of how our platform operates. If you encountered profiles using misleading information, they should be reported directly to our teams so we can investigate and take appropriate action. We cannot identify any account associated with the alias used in this review. Please contact us at servicequalite@superprof.com so we can locate your account, review the profiles concerned and assist you properly. Kind regards. ### 1/5 — Most obvious scam *2026-07-28* Support is AI and you cannot connect with a real person. You have to request a refund through email instead of everything being handled on the app. Payments also aren’t handled on the app through a third party connector. You actually have to send the tutor money via Zelle, Chime, and etc **Developer response:** Hello, We’re sorry that your experience did not meet your expectations. We do use an AI assistant for some initial requests, but whenever further assistance is needed, the conversation is transferred to our human support team. We would also like to clarify that tutors can be paid securely through the Superprof platform. It is not mandatory to use external payment methods. Kind regards. ### 1/5 — False advertising *2026-07-28* You pay them to “maybe” find work as a tutor. Can’t add the subjects that they advertised a need for, eg Art. Can’t add your US phone number in app. Can’t delete account in app. Don’t bother! They advertise on Instagram just to get sign ups. The company ludicrously claims that I must have downloaded a different version and that was why I had this experience - and says I have no account with them. Well that would be because I have closed my account. **Developer response:** Hello, We're sorry to hear about your experience. However, we couldn't find any account associated with the information shown in your review. It's possible that you didn't register on the US version of Superprof, which could explain the issues you encountered. If you contact us at servicequalite@superprof.com, we'll be happy to check this for you and help resolve the situation. Kind regards. ### 1/5 — Recurring fee wasn’t clear *2026-07-27* Paid what I understood to be a one-off fee to contact tutors. It wasn’t made clear this was a recurring subscription, not a single charge. Of the tutors I messaged, one never replied and the others stopped responding as soon as I tried to book a lesson. Paid for the service and got nothing usable. Check your bank statement after signing up and be aware the fee recurs — think twice before paying upfront. **Developer response:** Hello, We're sorry that your experience did not meet your expectations. The Student Pass is presented as a recurring subscription before payment and confirmed by email after activation. If none of the tutors you contacted were ultimately able to help you, please contact us at servicequalite@superprof.com. We can assist you in finding other available tutors or review your situation and a possible refund request if no suitable teacher could be found. Kind regards. ### 1/5 — Fraudulent platform *2026-07-27* There have been no efforts to teach and setup. looks like some bots start engagement and then ghost. They didn’t even refund **Developer response:** Hello, We’re sorry to read about your experience. We do not use bots to engage with users, and we take reports of unresponsive tutors very seriously. Unfortunately, we could not identify your account from the information in this review. Please contact us at servicequalite@superprof.com so we can investigate your situation, review the exchanges with the tutor concerned, and assist you as best as possible. Kind regards. ## Most praised reviews (10 highest-rated) ### 5/5 — First swimming lesson *2026-09-01* It was a pleasure to meet Jay and family! I also had a lovely time with the little one! They are really kind and helpful with lots of positive vibes! They showed me around and we communicate really smoothly through messages and in person. We set up goals and needs for the little one as well as arranging the meet up time! Thank you Jay for receiving so well. And I cannot wait for our next lesson! ### 5/5 — Best Tutoring platform *2026-08-25* I'm honored to be one of the most searched tutors on Superprof for Organic Chemistry and MCAT preparation since last 4 years. A heartfelt thank you to the Superprof team for this recognition and for providing such a wonderful platform to connect with students. Truly grateful! ### 5/5 — Fantastic app *2026-08-19* Highly recommend for looking for professionals to teach you to develop your skill ### 5/5 — A Great Platform for Connecting with Students *2026-08-11* Superprof has honestly been a really helpful platform for growing my teaching and connecting with students I probably wouldn’t have met otherwise. As a guitar teacher, I like how simple it is to set up my profile and start conversations with people who are actually interested in learning. It feels pretty natural to use, and I’ve had a lot of good experiences with students so far. Most people I’ve worked with have been friendly, motivated, and easy to communicate with, which makes teaching a lot more enjoyable. Overall, I’d definitely recommend Superprof to other teachers or professionals who want an easy way to find new students and share what they do. ### 5/5 — The Experience *2026-08-05* What a way to exchange knowledge and guide others through language barriers at the comfort of their home or person. ### 5/5 — Professeur depuis 10 ans chez Superprof *2026-08-05* Pour les professeurs comme pour les apprenants,Superprof est le meilleur site car il y a une vrai équipe sérieuse qui répond à vos questions très rapidement, on se sent moins seul, j’adore leurs fêtes qu’ils organisent tous les ans cela permet de nous réunir nous les profs et même trouver le bon prof pour nous aussi, avec Superprof on grandit toujours, merci à eux du fond du cœur. ### 5/5 — Good app to use *2026-07-31* I’ve had 4 customers and this app has been very responsive and helpful with tutoring. ### 5/5 — Large, choix de prof *2026-06-07* Trouver des profs dans tous les domaines sans chercher partout, c’est grâce à Superprof qu’on a le choix et on peut le tester avec les cours d’essai, c’est vraiment formidable. On est une association à Asnieres et on a trouvé nos profs ici. ### 5/5 — Feroz Khan *2026-04-23* Super easy to use app ### 5/5 — Plate-forme *2025-12-01* En tant que professeure, je suis ravie de mon expérience sur ce site. J’ai eu la chance d’entrer en contact avec des élèves réellement motivés, curieux et investis dans leur apprentissage. La plateforme facilite les échanges et permet de trouver rapidement des profils adaptés à mes cours. Je recommande vivement ce site à tous pour partager les connaissances ! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*