# Supersapiens — user reviews > 41 indexed App Store user reviews of Supersapiens by Tt1 Products, Inc, rated 4.44/5 from 39 ratings. - Source: https://appshunter.io/ios/app/supersapiens/id1527850516/reviews - App overview in markdown: https://appshunter.io/ios/app/supersapiens/id1527850516.md - Rating breakdown: 5★ 28 · 4★ 6 · 3★ 1 · 2★ 2 · 1★ 2 ## Newest reviews (13 of 41) ### 2/5 — Buggy app *2024-01-03, version 3.1.2* App crashes constantly while adding events. Desperately needs an update ### 2/5 — Great device terrible app *2023-10-18, version 3.1.1* The product is great. Amazing gains to be made and things to be learnt, but the app is incredibly frustrating. Entering meal/sleep/training information often needs to be done multiple times and even then it just disappears. App often freezes and generally is not that user friendly. That really needs to be fixed at the price. I haven’t yet figured out how to export data to training peaks either in a simple way. Does it even do this? ### 3/5 — Subpar App *2023-04-11, version 3.0.2* - Keywords / hashtags are buggy and unintuitive: Need to enter a tag several times until it “sticks” - No Apple watch apps or complications - No widgets - No options to export data - Genuinely only useful feature is that it seems to display your current glucose level accurately ### 2/5 — Bad quality of app and service *2023-03-29, version 3.0.2* The app freezes an average of a groove per day. After a reboot, it loses contact with the sensor and needs to be registered again. All data for the freeze period is lost. ### 2/5 — Bug that’s means I have to restart app *2023-02-26, version 3.0.2* Can you please fix the bug that means it has to be restarted to complete logging a reason for a rush. It works fine for 24-36 hours and then gives up letting you log a reason. ### 3/5 — Anxious *2022-10-11, version 2.9.1* While there is a lot of tutorial info/videos there should be examples of a normal glucose trace. Currently mine seems to be swinging all over the place, despite not eating sugary junk food, leaving me not a little anxious that I have a blood sugar disorder. ### 2/5 — Wait a few years *2021-10-21, version 2.2.1* Too many bugs. A: The sensors don’t last, the stickers you stick over them are so badly made that the rubber piece tears away when you put a shirt on B: I’ve had 6 sensors, and the last 2 have lasted 2 days before saying “sensor expired” I contacted support multiple times and they just tell me to email Abbott support and wait. I’ve heard nothing from them, and when I ask Supersapiens support, they just tell me to wait. C: the variability between sensors is quite high. Baseline glucose is around 100 for one sensor, then the next one is over 140. It’s showing a lot of promise, but at the high cost per sensor, the very very limited support and the variance in sensors Id wait until the bugs have been ironed out ### 4/5 — Works fine but why do tutorials pages have a timer!! *2021-09-27, version 2.1* Lots of information and so far integration and connection to the sensor seems fine and up-to-date. Couple of things are apparent. The timeline seems to get confused at times. Also - why on all the tutorials do you have a timer on each page - trying read and digest the info and it flicks to the next page! Really annoying…. ### 5/5 — Superb *2021-06-03, version 1.2.1* Seriously obsessed with the app. It works brilliantly. Was originally worried it could drain my battery but fortunately this is not an issue in the slightly. Super intuitive to use, visually appealing and the insight is genuinely really valuable. Now onto fourth sensor and had no problems with connectivity at all. ### 5/5 — Door to the wisdom *2021-05-28, version 1.2.1* I am using the app for over two months, and I am still amazed, how easy and intuitive. Sync with Apple Health (and from there to Garmin Connect) seamlessly and adding food or sleep ‘events’ are very quick and easy. Paired over 5+ sensors without an issue, and even when one of the sensors got faulty, the error codes, debugging was easy as a child play. Great support and customer service. Great tool if you wish to understand, what is going under the hood. :) ### 5/5 — Great App *2021-05-27, version 1.2.1* Great app, easy to connect to and helps me get the most out of my training and racing ### 5/5 — Game-changing *2021-05-26, version 1.2.1* A new app and capability that is evolving all the time - but for any serious sports person, the information the sensor provides (through the app) is game-changing 💪🏻 ### 5/5 — Really user friendly *2021-05-26, version 1.2.1* App and sensor work great. Really easy to use and tutorials available to help you!! Data is so insightful!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t link Garmin anymore, poor experience *2024-01-10* The app crashes, the sensor stops reading, lost a few sensors due to bugs and customer service is poor. There is no updates on the app and communication with customers even on discord mentioning that they are interested in fixing the know issues. It used to work nicely, nowadays seems that there is no care about bugs and customer experience overall. I like the product, like the concept, been using it for 2 years now and unfortunately I had to take the time to complaint here as it has been super disappointing. ### 1/5 — Supersapiens app freezes and crashes *2023-11-20* I want this app to work and be fun to use. But mine freezes daily, routinely forgets input just after I type it in, and it sometimes crashes. Entering macronutrients is also not made easy, a good app would let you enter what you ate and calculate the macros for you. I’m stuck between a rock and a hard place. If I did not want the Glucose data so badly, I would bail out immediately. Using iOS 17.1.1 on iPhone 12 with karge memory. ### 1/5 — Super-buggy app *2023-05-29, version 3.0.2* Lots don’t work on this. (1) the tutorials are old, and you constantly get a pop up to ask you to sign up for a “full guide”. Even when you do that it keeps popping up. (2) the integrations are flakey. Times are wrong and you can only edit if from AppleHealth. Any others are fixed. (3) try adding tags to an event. Each time you write them in, press done, the disappear! Again and again, then suddenly work. The link between the email you used to order or subscribe, and the one for the app isn’t clear. Do you need the same or not? The links on the website to your account don’t work if you’ve not got the same - but don’t work anyway either. Overall, this has had a total lack of recent investment to make it work, leading to a very annoying user experience which means you don’t bother tagging events, importing exercise to look at stats, and so only use the sensor readings. In which case, very little value add from SuperSapiens above any other off the shelf sensor you can buy from Libre. ### 1/5 — What exactly are your brining to the table *2022-08-18, version 2.9.0* Whilst I applaud the introduction of this tool. It’s a pretty slim overlay on Abbots CGM. The app is very poor for food tracking and entry for something you need to be doing it’s very bad. So literally all you are doing is CGM tracking and fuelling linked to training that’s poor. The competition are coming to eat your lunch. Customer support is also terrible. Had my first sensor it failed. Told to contact abbot so what exactly am I paying super for? Basically a sensor and a basic app. Let’s see what others do as more choices are coming this way fast. ### 1/5 — Super unhappy *2022-01-24, version 2.6.0* I am used to different fitness apps (Strava, FitBit, Apple Fitness, mapmyrun etc) I am also logging my macros to MyFitnessPal. So I thought trying the Libre Sense sensor and the Supersapiens app could be a great next experience and learn more about my glucose level changes depending on what I eat and when, my workout routine etc. I was so looking forward to the experiment and was ready to engage longer term. But I am highly disappointed both in the sensor and the app. The first sensor I got fell off after 2 hours - despite I followed all instructions. Then I’ve got a replacement. That stayed on properly, even during swimming so I was actually already forgiving for the sensor itself. I’ve done CrossFit, yoga, dancing, cycling, swimming and it stayed on despite all the sweating and water. BUT the app never synced automatically with the sensor. I work from home. My phone is pretty much in my 1m proximity all day long and it failed to sync regularly. Despite it showed the actual live glucose level it hasn’t shown the trend line just when I manually synced. The after day 2 I ended up having 1-4 hours gaps in my data so pretty much the app failed to provide the data to follow changes as trends. Reached out to the support team and got lengthy instructions to pretty much reinstall, restart everything. Even if I followed their instructions the problem stayed so actually I just removed my sensor on day 10 as the data didn’t make sense as I could follow correlation due to lack of data. Not to mention missing basic integration with apps like MyFitnessPal to connect macros ### 1/5 — Non stop problems *2021-10-27, version 2.2.1* First sensor dint work at all Second sensor died on the second day after a 30 min swim Customer service doesn’t exist as they send you on a different company. Classic great idea with wrong implementation. Unfortunately don’t recommend this at all ### 1/5 — Compatibility not mentioned anywhere *2021-05-22, version 1.2.1* Won’t pair with iPhone 6. Ha to search to find compatibility, seems the phone is too old. Sensor now in my arm so can’t send back and can’t collect data. Feel totally let down, very disappointed and €80 out of pocket. One star ### 1/5 — Crashing *2021-01-22, version 1.0.3* Keeps crashing after the recent update. Not cheap and burning time. ### 1/5 — Not fit for purpose *2021-01-18, version 1.0.2* App crashes frequently, so it needs to be deleted and reinstalled, meaning you lose all your data. Useless. ### 2/5 — Killing my battery *2024-01-30, version 3.1.3* It’s regressing! ## Most praised reviews (10 highest-rated) ### 5/5 — Updated review *2023-02-25, version 3.0.2* Supersapiens help desk got back to me and I have given the app a better rating now the data field is finally useable on my garmin edge. It was not enough to simply have the latest iOS, Supersapiens, and Garmin apps installed. I needed to delete and reinstall Garmin connect and Garmin iQ before the data field would show real time glucose levels. The Supersapiens app is much better suited to monitoring blood glucose during activities than the manufacturers Abbot Libre app. It’s intuitive and interpreted along with Garmin data it gives great insights into glucose control. ### 5/5 — Great product, great data for training *2022-09-24, version 2.9.0* This is great product & App, the user interface is clear, you can customize, the information is very useful as is the hints, and help menu. If you want to know about glucose levels , this is best product I have seen, they have even made extra patches to secure the glucose monitor to arm in very effective design. Congratulations Super Sapiens, this is a fabulous product! ### 5/5 — Great resource for all athletes *2021-12-08, version 2.4.0* Has helped me to understand my fuelling better and I used the app throughout my 2000 mile run this summer the information was invaluable. ### 5/5 — Could be a game changer for endurance performance *2021-12-08, version 2.4.0* Some super interesting insights already with both pre workout fuelling and eating on the bike. Really helping me understand timing and type of carbohydrates better before I train, which doesn’t always match up with what you’re ‘meant’ to do. Looking forward to delve in to this further over the coming months 🤙 ### 5/5 — Your mileage may vary! *2021-11-01, version 2.3.0* For me, SuperSapiens is the single most important thing I’ve ever done to improve my cycling, health and fitness. It showed me that I do not need to fuel as conventional wisdom would dictate. I’m just different in terms of how my body works. So far 15% increase in threshold power, and feeling much better overall. In the past I’ve tried everything, and had pro coaching. As per my title, you may have a different experience. This is the thing about SuperSapiens- we’re all different. It tells you what works for you in terms of fuelling. All the other best practice advice is just about what works for most other people. ### 5/5 — Sensors can be a problem but app is great *2021-10-05, version 2.2* After loads of issues with malfunctioning sensors I now have a sensor that works properly and can really see the value of the app. It collects, connects and interprets data in a really valuable and insightful way. Glucose scores for workouts are super useful and energy management is much more efficient when you can see how your body responds to fuel. The sensors can still be a problem though, so hopefully Supersapiens will find a way to make them more reliable. Otherwise - great app! ### 5/5 — Easier to use than I expected *2021-08-20, version 1.2.1* Very slick and nicely looking UI, does not lag or hang even on my low end iPhone, easy to learn how to use, explains the initial process and everything worked for me smoothly. ### 5/5 — Great *2021-07-15, version 1.2.1* Had to replace the first one as I walked into a wall and it couldn’t connect after that. Does exactly what it says it does. Still have an issue putting the data field into my garmin watch. I’m glad I got it though it’s shown me some interesting things. ### 5/5 — Good app *2021-07-07, version 1.2.1* This is a great app. But I feel the micro data isn’t always showing and the nutritional aspects need to be updated and added. That said at present it is great and fit for purpose. To track - glucose and help with performance. ### 5/5 — Awesome! *2021-06-20, version 1.2.1* I wasn’t sure what to expect, but I gotta be honest this app has helped me learn so much about myself. I highly recommend it to the athlete & individual just looking to improve their well being! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*