# SuperShuttle

> Airport shuttle and car service booking with upfront pricing. (iPhone/iPad app by Transdev North America, INC.)

- Source: https://appshunter.io/ios/app/supershuttle/id376771013 (this page in markdown: same URL + `.md`)
- Developer: [Transdev North America, INC](https://appshunter.io/developer/1364200718)
- Category: Travel, Productivity
- Price: Free
- Rating: 4.69/5 from 8,293 App Store ratings · 557 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 34 MB
- Languages: English, French, Spanish, Swedish
- Released: 2010-06-22
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/supershuttle/id376771013/reviews.md

## What is SuperShuttle?

SuperShuttle is the best way to get to and from the airport. Easily book a shared-ride, non-stop ride, black car, or an SUV. Whether you're traveling for business, leisure, as a group, or by yourself, we offer rides for every budget with upfront pricing. Our professional, insured drivers serve over 80 airports worldwide and complete over 10 million rides per year. 

- Book your ride in advance or ride now
- Pay for your ride in the app using a credit card or business account and save your payment details for faster booking later
- Change ride details or cancel a ride at any time
- Track your ride on the map in real-time as it approaches
- Easily check into your ride as soon as your flight lands
- Get to and from the airport on time 
- Access dedicated customer support whenever you have a question or need help

Want to learn more about SuperShuttle? Check out http://www.supershuttle.com

Note: Continued use of GPS running in the background can dramatically decrease battery life.

## Key features

- Book shared-ride, non-stop, black car, or SUV
- Upfront pricing for all budgets
- Book in advance or ride now
- In-app credit card or business account payment
- Real-time ride tracking
- Flight check-in integration

## What do users think of SuperShuttle?

Overall sentiment: positive

**Pros**

- 🚀 Easy to use
- 👍 Convenient service
- 🚀 Smooth booking process
- 👍 Friendly drivers
- 🚀 Reliable transportation
- 👍 Good value for money
- 🚀 Helpful app features

**Cons**

- 🐛 Unreliable pickup/dropoff
- 🐛 Inconsistent service quality
- 🐛 Difficulty making changes/cancellations
- 🐛 Lack of communication from company

**Commonly reported bugs**

- App issues with address recognition
- Reservation confirmation problems
- Tracking/location issues with drivers

**Most requested features**

- Ability to request favorite drivers
- In-app tipping option
- More flexible booking/cancellation policies
- Better communication with customers

## Recent user reviews (10 of 557)

All indexed reviews: https://appshunter.io/ios/app/supershuttle/id376771013/reviews.md

### 5/5 — So far so good!

*2026-07-28, version 3.5.17*

I was nervous about getting to Dulles airport for an early morning flt. But the app figured out when I needed to be picked up to get to the airport on time. (4:10 AM) The app also gave me confidence in the taxi service.

### 5/5 — App is easy to use

*2026-07-27, version 3.5.17*

Very simple. Just be sure you have all your details ready like addresses, flight numbers, and times before you start the reservations

### 5/5 — First time user

*2026-07-23, version 3.5.17*

This was so easy! I hope it all works out! It probably will. Thank you!

### 5/5 — Password

*2026-07-10, version 3.5.17*

Email link doesn’t work can’t reset password

### 5/5 — Super Shuttle App

*2026-07-03, version 3.5.17*

I love this app it’s so easy to use and make reservations for transportation to and from the airport or just for any transportation needs

### 2/5 — Easy enough but SO EXPENSIVE

*2026-07-02, version 3.5.17*

Downloaded the app & signed up easily enough. I’ve got a 15 min ride to the airport from my house. I loved that I could add all my flight details in but the cheapest option for a ride was $168!!!

### 1/5 — Scammed!!!

*2026-06-21, version 3.5.17*

I book every year coming from Germany to Deliver and have had wonderful experiences until today!!!! Arriving from an international flight the driver wasn’t there!!!! I called dispatch but they said he waited an hour and made me a no show and he came the same time my plane arrived 😤 so 1 hour to clear customs at the international airport and getting to the pick up and I still have to pay because he came too early!! Not my problem!!! I paid a lot for this private car!!!! Stay far away! Each year the service gets worse and not worth the risk! I had to pay a taxi 184 dollars on top of their fee for the inability to pay attention !!!! Every other year the driver is smart enough to see that they come later on international customers! I am making a report and sending receipts from every call I made to find my driver… worst customer service if something goes wrong do not take a chance with them because they don’t care about the customer!!! They are going downhill fast and so rude when you really need help!! 0 stars and never again!!!

### 5/5 — Great !

*2026-03-28, version 3.5.16*

Great app and very easy to book a lift to and from the airport.

### 1/5 — “System glitch” left me stuck

*2026-03-08, version 3.5.16*

I have used this app before but this time, it didn’t work. I pre-paid for a taxi but it never showed up. I called customer service repeatedly, was put on hold, then calls dropped. When I finally got someone on the phone I was told there was a “system glitch and nobody would be able to pick me up … but I can’t tell you when a taxi could arrive.” Uh … I have to catch a flight so it’s not like I can hold up the plane! Unacceptable. Maybe they’ll refund me … I wouldn’t be surprised if they never actually refunded the trip. Call a taxi company directly, do not use this app.

### 5/5 — Vacay

*2026-02-15, version 3.5.16*

Excellent app. Easy to navigate

## Frequently asked questions about SuperShuttle

### What kind of airport transportation can I book?

You can book various types of airport transportation, including shared-ride shuttles, non-stop rides, black cars, and SUVs. This allows you to choose an option that best suits your budget and travel needs.

### How does pricing work?

The app offers upfront pricing for all ride options, ensuring you know the cost before booking. This transparent pricing model caters to different budgets, whether you're traveling alone or with a group.

### Can I book a ride for later or right now?

Yes, you can book your ride in advance for a future trip or choose to ride now for immediate transportation needs. The app provides flexibility to accommodate your travel schedule.

### How do I pay for my ride?

Payment can be made directly within the app using a credit card or a business account. You can also save your payment details for faster booking on future rides.

### What if my flight is delayed or I need to change my booking?

The app allows you to change ride details or cancel a ride at any time, providing flexibility for unexpected travel changes. You can also easily check into your ride once your flight lands.

## Version history (last 5 releases)

### 3.5.17 — 2026-03-30

Minor backend change to improve the booking experience

### 3.5.16 — 2025-10-17

Updated our app with a new icon and refreshed colors before the winter season.

### 3.5.15 — 2024-03-22

Some backend changes to improve the booking experience

### 3.5.14 — 2023-06-17

Minor improvements to the booking experience

### 3.5.13 — 2023-02-07

Continued improvements for booking point-to-point and hourly charter reservations

## Apps similar to SuperShuttle

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| [AndinApp](https://appshunter.io/ios/app/andinapp/id1541365780) | — | Free | Travel |
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## More apps by Transdev North America, INC

- [zTrip](https://appshunter.io/ios/app/ztrip/id559861547)
- [ExecuCar](https://appshunter.io/ios/app/execucar/id1315148093)

All apps by Transdev North America, INC: https://appshunter.io/developer/1364200718

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*