# SuperSim: eSIM, 5G & Travel — user reviews > 43 indexed App Store user reviews of SuperSim by Quibli OU, rated 4.75/5 from 314 ratings. - Source: https://appshunter.io/ios/app/supersim-esim-5g-and-travel/id6514311738/reviews - App overview in markdown: https://appshunter.io/ios/app/supersim-esim-5g-and-travel/id6514311738.md - Rating breakdown: 5★ 279 · 4★ 13 · 3★ 1 · 2★ 1 · 1★ 15 ## What do users think of SuperSim? Overall sentiment: positive **Pros** - 👍 Easy installation - 🚀 Fast internet speed - 💰 Good value for money - 💬 Excellent customer support - 💯 Reliable service - ✅ Works well abroad - 💡 Simple to use - 🌟 Highly recommended - 👍 Quick activation - 💸 Cheaper than top-up - ✨ Good offers - 😊 Great first experience - 💯 Perfect service - 👍 Best app for eSIMs - 👍 Good prices - 👍 Simple and cheap - 👍 Works great - 👍 Very functional - 👍 Easy access - 👍 Great app - 👍 Easy and fast activation - 👍 Very satisfied - 👍 Best for international SIM - 👍 Super staff - 👍 Great service and price - 👍 Fast and helpful - 👍 The best - 👍 Best internet - 👍 Magnificent and simple - 👍 Best prices on the market - 👍 Simplest way to download app - 👍 Honest and worthwhile - 👍 Perfect customer service - 👍 Best way to have Internet **Cons** - ❌ No signal / Dead - ❌ Poor network connection - 🐛 Not user-friendly app - 🐛 Terrible WhatsApp customer service - 🐛 Unresolved issues - 🐛 No proper customer service - 🐛 No response from support - 🐛 Not working after 2 days - 🐛 Scam / Misleading data - 🐛 Very weak internet speed - 🐛 Application problems **Commonly reported bugs** - No signal - No internet after a few days - App has problems preventing purchase - eSIM failed sending - Internet not working immediately after activation **Most requested features** - Add PayPal payment option ## Newest reviews (12 of 43) ### 5/5 — Super sim *2025-08-19, version 3.3.36* Super sim ### 5/5 — I believe that SuperSim is the best way to have Internet *2025-08-13, version 3.3.36* It’s my first time that I’m using super SIM. So far I can saythat the first day it wasn’t so nice but today that is my second day using it , I think it’s great.. ### 5/5 — Super *2025-07-26, version 3.3.18* Work perfect ### 5/5 — 👌 *2025-07-22, version 3.3.18* Super i thjeshte dhe i lire! ### 5/5 — Works great in Germany *2025-07-02, version 3.2.22274* Activation was really easy, it just works :) I especially like that the prices are not too high. A bit more than local alternatives but I think its fair to pay a bit more for the services offered. ### 5/5 — superesim *2025-06-18, version 3.2.22274* perfect💯 ### 5/5 — 10/10 *2025-06-17* Perfekt ### 5/5 — E kam perdorur ne Itali dhe ishte shume funksiomal ! *2025-06-12, version 3.2.22274* E kam perdorur ne Shtetin Italian dhe me ka funksionuar she sherbyer mjaft mire ! ### 5/5 — Very good *2025-05-28* Easible access, offered 1GB free ### 5/5 — Great app *2025-05-13, version 3.1.02221* Works amazing ### 5/5 — Një vlerësim me 5 yje – plotësisht i merituar! *2025-04-14, version 3.0.2* Eksperienca ime me SuperSIM ka qenë shumë pozitive! Aktivizimi përmes QR code ishte i lehtë dhe i shpejtë, dhe për çdo paqartësi që pata, customer support-i ishte i jashtëzakonshëm. Stafi ishin shumë të sjellshëm, të gatshëm për të ndihmuar dhe u përgjigjën menjëherë me zgjidhje të qarta dhe të dobishme. Është vërtet e lehtë të ndihesh i mbështetur kur ke një problem, gjë që e vlerësoj shumë te një kompani. Në rastin tim, interneti nuk po funksiononte menjëherë pas aktivizimit, por sapo kontaktova mbështetjen, më udhëzuan hap pas hapi dhe gjithçka u rregullua brenda pak minutash. ### 5/5 — Ja vlene 100% *2025-03-23* me te miret per SimCard jasht vendit ## Most critical reviews (10 lowest-rated) ### 1/5 — Λήπτη ☹️ *2026-07-28, version 3.3.156* Λήπτη ☹️ ### 1/5 — Naser Demaili *2026-06-27, version 3.3.154* Don’t work at all..!!?? No signal Dead left stranded no satnav. € 20 wasted stressful ### 1/5 — Not user friendly app *2026-01-11, version 3.3.142* I was visiting Kosovo🇽🇰 and this app failed sending me an eSIM. Their Whatsapp customer service was terrieble and keeps you in the loop. I returned to Canada🇨🇦 and my problem is still unresolved. I claimed VISA to return funds. Activation process is not user friendly and there is no proper customer service! ### 1/5 — Jo korrekt *2025-08-11, version 3.3.36* Kam gjith diten qe i shkruaj po nuk me pergjigjen.kam paguar paketen prej 20 GB per 1 muaj , kam harxhuar vetem 1GB, ka funksionuar 2 dit, dhe tani nuk fuksionon më.,,,, Akomo skam pergjigje. Ich habe ihnen den ganzen Tag geschrieben, aber sie haben mir nicht geantwortet. Ich habe das 20-GB-Paket für einen Monat bezahlt, nur 1 GB genutzt, es hat zwei Tage lang funktioniert und jetzt funktioniert es nicht mehr.,,,, Ich habe immer noch keine Antwort erhalten. ### 1/5 — Scam *2025-01-02, version 1.5.22* Nuk Ja Vlen faree esht thjesht scam 12 GB as per 3 dit , nje hapje wp sms Ikin 5 GB ### 1/5 — Interneti shum i dobët, 0,99 Mbps *2025-01-02, version 1.5.22* Me 0,99 Mbps e pa mundur të punosh. È njëjta trufë. ### 1/5 — Supersim *2024-08-14, version 1.0.18* Nuk munden me blej dot supersim ne per mjet aplikazionit ? kan problem ### 2/5 — Network *2026-03-06, version 3.3.147* The connection is very poor here in SaudArabia ### 4/5 — Pagesa *2025-06-08, version 3.2.22274* Pse Nuk ebani me Paypal me pagu por vetem me Visa cart.! ### 5/5 — Super happy with SuperSim *2026-08-11, version 3.3.157* I have used SuperSim a couple of times, and I got instant internet. The second time I had a problem, couldn’t connect and I easily contacted them on WhatsApp and they answered really quick and gave me easy instructions how to connect. I would recommend them 100%. I even got 3GB for free😊 ## Most praised reviews (9 highest-rated) ### 5/5 — Faster then my provider thats for sure *2026-07-25* So far so good we will see in Albania and Germany worked perfectly fine and fast. I have 60 day in USA and we will see how it goes. ### 5/5 — The best *2026-07-15, version 3.3.155* Best app I ever used ### 5/5 — superrrr *2026-05-16* superrrr you are the best ### 5/5 — Excellent 👍 *2026-03-19, version 3.3.147* Very good ### 5/5 — Great first experience! *2026-03-09, version 3.3.147* I was first using eSIM for middle age man, needed a little support which was given in 5 minutes via WhatsApp. It was very simple to install. I used in USA and in Albania, so helpful and cheaper than top-up. Most important got internet in seconds when I landed. Highly recommend. ### 5/5 — . *2025-12-31, version 3.3.142* Lidhja me e sim eshte mire instalimi ishte i thjeshte,shpejtesia gjithashtu eshte shume e shpejte dhe nuk ka nderpreje ### 5/5 — Been using it for 2 years *2025-12-10* It’s the best app for getting esims. Highly recommended! ### 5/5 — Top *2025-09-13, version 3.3.79* Te ndihmojne kur ke nevoje edhe shume e vlershme si oferta. ### 5/5 — Edmond.K *2025-09-06, version 3.3.79* Super,e thjeshte dhe internet shum i shpejte --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*