# Supersonicz — user reviews > 12 indexed App Store user reviews of Supersonicz by Supersonicz Limited, rated 3.20/5 from 6 ratings. - Source: https://appshunter.io/ios/app/supersonicz/id1662878489/reviews - App overview in markdown: https://appshunter.io/ios/app/supersonicz/id1662878489.md - Rating breakdown: 5★ 3 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 2 ## Most critical reviews (10 lowest-rated) ### 1/5 — Finger weg *2024-11-06* Achtung, Finger weg. Unprofessionell, wenn der Vorgang endlich laufen soll, gibt es keine Auszahlungsorte bzw kennt der Support diese selbst nicht. Vorgang würde abgebrochen. Geld wurde allerdings eingezogen, Rückführung des Betrages erst nach massiven Mail Kontakt und dauert von über einer Woche. Finger weg! ### 1/5 — Delay *2024-08-01* This service doesn’t even deserve one star because it’s worst than covid19!!!! They fake forever to credit your payment! Never reply email! Team are rude and has no regard for the customer!!! ### 1/5 — Supersonic *2024-06-30* They don’t know the word call refund the worst money sending app they don’t care about customer ### 1/5 — And *2024-03-09* This app isthief’s don’t send money with it thanks **Developer response:** Dear Amaka, Thank you for reaching out. We value your feedback regarding your experience with Supersonicz Money Transfer. Please share your account details so we can address your concerns promptly. Your satisfaction is important to us and helps maintain our standards of service. We would like to request here to refrain from making such statements about a registered company as it may impact and hurt the sentiments of our customers. Thank you for your understanding! ### 1/5 — They never give back your refund *2024-03-04* After making a transaction i noticed it says transaction incomplete so i checked my statement and the money was taken so i reported it and they promised to give back my refund in couple days and to this day still haven’t received it over 3 months So now i use APS and I encourage everyone to do so they have better rates sometimes **Developer response:** Dear Customer, Thank you for contacting us. We advise customers to first reach out to our support team before posting concerns online. Refunds typically process within 5-7 working days. If there are delays, please contact your bank to confirm if the refund is pending on their end. If not, please contact us directly via Live Chat, Email, or Phone, and we'll promptly address and resolve the issue. Posting comments online may prolong the resolution process, so we encourage using our official channels for assistance. ### 1/5 — Scam *2024-02-07* This app is a scam..They took my 505€ from June till now i ask for refund but nothing.now they don’t even pick up my calls or respond to my chat …thieves I don’t recommend for anyone **Developer response:** Dear Customer, Thank you for contacting us. We advise customers to first reach out to our support team before posting concerns online. Our support is always available to assist customers. Refunds typically process within 5-7 working days. If there are delays, please contact your bank to confirm if the refund is pending on their end. If not, please contact us directly via Live Chat, Email, or Phone, and we'll promptly address and resolve the issue. Posting comments online may prolong the resolution process, so we encourage using our official channels for assistance. ### 1/5 — POOOOOR SUPPORT and THIEVES *2023-09-11* They don’t give any kind of importance to their customers! They hold your money for 4 DAYS, still counting and go M.I.A ### 1/5 — Their service is very poor *2023-08-10* I made 2 different transactions with my bank cards and they are requesting for a letter of issuance of my card after they had deducted my money but the recipient didn’t receive my money ### 1/5 — Senseless Manager *2023-03-07, version 1.0.3* I do not know who manages this company but the manager lacks proper brains. Do not recommend ### 2/5 — Good Rates, Slow, Unreliable *2024-02-07, version 1.0.7* Can’t send up to $100, cancellation and refund is slow and inconvenient. Poor customer service. y’all just need to treat your customers right. ## Most praised reviews (2 highest-rated) ### 5/5 — Reliable and Best Rate *2024-01-02, version 1.0.7* Supersonicz is reliable, affordable, fast money sending and receiving platform with the best rates in the market. They have a large network of locations making it easier for recipients to collect their transfers. The app is well designed, user friendly, and top rated. I will be using it from now on to send money to my family and friends. ### 3/5 — Not too fast *2023-08-31* Rate is good but takes too long, Sometimes 2days --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*