# Support Inbox - AcornReply — Shared Team Email & AI Replies

> Shared team email and AI-powered customer support inbox. (iPhone/iPad app by PerfSpot LLC.)

- Source: https://appshunter.io/ios/app/support-inbox-acornreply/id6808108592 (this page in markdown: same URL + `.md`)
- Developer: [PerfSpot LLC](https://appshunter.io/developer/6791786296)
- Category: Business
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings
- Age rating: 4+
- Requires: iOS 17.4 · 5 MB
- Languages: American English
- Released: 2026-10-06
- Data updated: 2026-10-26
- Monetization: free

## What is Support Inbox?

Answer your customers. You decide who hits send.

AcornReply is the support inbox for teams under 10 who still care
about replying themselves. AI writes the draft. You edit it and
send it.

EMAIL-FIRST
The customer stays in their inbox. No portal, no ticket number,
no "your case has been updated" — just a reply from a person.

YOU DECIDE
AI drafts the reply. You review and send it, or let AI send the
answers your help center covers. Drafts are grounded in your own
help center, so answers stay accurate instead of invented.

DESIGNED FOR A PHONE BETWEEN MEETINGS
- The AI draft is ready when you open the conversation
- Assign to a teammate, snooze with a swipe, resolve when it's done
- Internal notes and @mentions your customers never see
- Push notifications for the conversations you own
- Attach a photo from your camera or library

ONE INBOX
Email, live chat, and your contact form arrive in a single thread
your whole team can see. Nothing falls between people. Nobody
answers the same question twice.

Write in English. Customers who wrote in another language read
your reply in theirs.

## Key features

- Shared inbox for email, chat, and forms
- AI-generated reply drafts
- Team collaboration with assignments and notes
- Mobile-first design for on-the-go use
- Automated replies for help center content
- Multilingual support for replies

## Is Support Inbox safe?

Not enough ratings yet to assess Support Inbox.

## Is Support Inbox legit?

Support Inbox - AcornReply appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for Support Inbox is 65 out of 100 points across 7 verification signals from App Store and developer data.


## Frequently asked questions about Support Inbox

### How does AcornReply use AI?

AcornReply uses AI to draft replies to customer inquiries. These drafts are grounded in your existing help center content, ensuring accuracy and consistency in your customer communications.

### What devices does AcornReply support?

AcornReply is currently supported on iPhone devices, making it convenient for teams to manage support on the go.

### Is AcornReply free to use?

Yes, AcornReply is available for free. There are no costs associated with downloading or using the application.

### How often is AcornReply updated?

The latest version of AcornReply is 1.4, and it was last updated on October 18, 2026. This indicates a recent focus on development and improvements.

### What is the age rating for AcornReply?

AcornReply has an age rating of 4+, making it suitable for a broad audience of users.

### Does AcornReply have ads?

No, AcornReply does not contain advertisements. Users can expect an ad-free experience while managing customer support.

### How does AcornReply handle different communication channels?

AcornReply consolidates email, live chat, and contact form submissions into a single, unified inbox for your team to manage.

### Can AcornReply help with multilingual support?

Yes, AcornReply supports multilingual communication. Customers who write in another language will read your reply in their own language.

## Version history (last 5 releases)

### 1.4 — 2026-10-18

- If an attachment can't be added, you see why right away, even when it's out of view.
- Photos shrink before they attach, so more fit in one email.
- Recording a video to attach no longer closes the app.
- Closing the photo picker keeps your new email open.
- Bug fixes.

### 1.3 — 2026-10-16

Notifications now turn on in one step and cover every workspace. Pause them anytime from the Notifications screen.
Filter your inbox by teammate, and search by a teammate's name.
Snoozing a conversation now shows when it comes back, with Undo.
AI suggestions show the sources they used.
Easier to use with large text and small screens.

### 1.2 — 2026-10-10

Create your account and set up your team's inbox right in the app. Sign up with email, Google, or Apple.

### 1.1 — 2026-10-08

Sign in with Apple and Google. Plus small fixes and polish.

### 1.0 — 2026-10-06

No release notes.

## Apps similar to Support Inbox

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Brandwise - AI Inbox](https://appshunter.io/ios/app/brandwise-ai-inbox/id6811997491) | — | Free | Business |
| [Missive - Email, Chat & Tasks](https://appshunter.io/ios/app/missive-email-chat-and-tasks/id1231206084) | 4.5 (97) | Free | Business |

## More apps by PerfSpot LLC

- [Residency Tracker - Spyglass](https://appshunter.io/ios/app/residency-tracker-spyglass/id6791786294)
- [Group Calendar - TangoHive](https://appshunter.io/ios/app/group-calendar-tangohive/id6797329847)
- [Family Meal Planner - Kangaroo](https://appshunter.io/ios/app/family-meal-planner-kangaroo/id6811126629)

All apps by PerfSpot LLC: https://appshunter.io/developer/6791786296

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-26.*