# SupportBee — Collaborative Customer Support

> Collaborative customer support ticket system for teams managing emails. (iPhone/iPad app by Nithya Rajaram.)

- Source: https://appshunter.io/ios/app/supportbee/id1577632573 (this page in markdown: same URL + `.md`)
- Developer: [Nithya Rajaram](https://appshunter.io/developer/1577632575)
- Category: Business, Productivity
- Price: Free
- Rating: 1.00/5 from 1 App Store ratings · 1 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.5 · 41 MB
- Languages: English
- Released: 2021-09-30
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/supportbee/id1577632573/reviews.md

## What is SupportBee?

SupportBee’s support ticket system enables teams to organize, prioritize and collaborate on customer support emails.
With SupportBee's shared inbox, you can:
- stay on top of customer support tickets
- assign tickets to team members
- organize tickets with labels
- leave comments on any ticket
- snooze tickets for later

## Key features

- Shared inbox for customer support
- Organize and prioritize tickets
- Assign tickets to team members
- Label tickets for organization
- Add comments to tickets
- Snooze tickets for later

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/supportbee/id1577632573/reviews.md

### 3/5 — Login Issues

*2023-07-05*

The app works pretty well. It’s operates just like the web interface. I’ve had quite a bit of login issues with app. Here recently I couldn’t log in and it kept saying “looking for companies for this email”. Reinstalling the app was the only fix.

## Frequently asked questions about SupportBee

### What is SupportBee used for?

SupportBee is a support ticket system designed for teams to organize, prioritize, and collaborate on customer support emails through a shared inbox.

### How does SupportBee help teams manage tickets?

It allows teams to stay on top of customer support tickets, assign them to specific members, organize them with labels, and add comments for internal communication.

### Can I snooze tickets in SupportBee?

Yes, SupportBee offers a feature to snooze tickets, allowing you to defer them for later attention without losing track of them.

### What devices is SupportBee available on?

SupportBee is available on iPhone, iPad, and iPod devices, making it accessible for teams on the go.

### What is the age rating for SupportBee?

SupportBee has an age rating of 4+, indicating it is suitable for a wide range of users.

### When was the latest version of SupportBee released?

The latest version, 1.4.1, was released on November 1, 2022.

### Is SupportBee free to use?

Yes, SupportBee is available for free, with no in-app purchases or advertisements mentioned.

### What is the user feedback on SupportBee?

Based on the available data, SupportBee has a rating of 1.0 stars from 1 rating, suggesting limited user feedback.

## Version history (last 1 release)

### 1.4.1 — 2022-11-01

This update allows you to once again use Integrations from the mobile app, as well as fixing a few small bugs.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*