# Supportbench — Supportbench mobile app

> Customer case management application for support and help desks. (iPhone/iPad app by Supportbench Services Inc..)

- Source: https://appshunter.io/ios/app/supportbench/id1396745114 (this page in markdown: same URL + `.md`)
- Developer: [Supportbench Services Inc.](https://appshunter.io/developer/1182245897)
- Category: Productivity, Utilities
- Price: Free
- Rating: 1.00/5 from 1 App Store ratings · 1 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 9 MB
- Languages: English
- Released: 2018-07-23
- Data updated: 2026-06-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/supportbench/id1396745114/reviews.md

## What is Supportbench?

A case management application that delivers on the promises you make to your customers. Deliver the best support using the most flexible tool-set.

This version of the iOS app includes:

• View and update cases including all of the fields
• View all of your teams cases
• View queues and your work queues
• View recent items
• Create new cases
• Attach new activities to cases including tasks
• Upload and view attachments on cases
• Take a picture and attach it to a case
• View the details of your tickets including comments with rich text and inline images
• Forward cases to other agents
• View a companies information and update it including contacts and case history.

Supportbench is a powerful and flexible case management system for those customer service and help desks that need more than just the status quo ticketing system.

## Key features

- View and update cases
- Manage team cases
- Create new cases
- Attach files and photos
- View ticket details
- Forward cases
- Update company information

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/supportbench/id1396745114/reviews.md

### 1/5 — Not very good

*2023-04-07*

In trying to use the iOS app version of SupportBench, my main impression is that probably no one actually uses this iOS app.

## Frequently asked questions about Supportbench

### What can I do with Supportbench?

Supportbench allows you to view and update existing cases, create new ones, manage team cases, and view queues. You can also attach files, take photos, and forward cases to other agents.

### Can I manage company information with Supportbench?

Yes, Supportbench enables you to view company details, update contact information, and review case history for each company.

### Does Supportbench support collaboration?

The app allows you to forward cases to other agents, facilitating collaboration within your support team.

### What devices is Supportbench available on?

Supportbench is available for iPhone, iPad, and iPod devices.

### How often is Supportbench updated?

The latest version is 2.0, and the app was last updated on April 22, 2026, indicating a recent update.

### What is the age rating for Supportbench?

Supportbench has an age rating of 4+, making it suitable for a wide range of users.

### Does Supportbench have ads?

No, Supportbench does not contain advertisements.

### What are the key features of Supportbench?

Key features include viewing and updating cases, managing team cases and queues, creating new cases, attaching files and photos, and forwarding cases.

## Version history (last 5 releases)

### 2.0 — 2026-04-22

Newly redesigned interface, optimized for speed.

### 1.0.6 — 2023-12-27

- Notification fix within build

### 1.0.5 — 2023-12-26

- New branding
- New push notification certificates

### 1.0.4 — 2022-03-07

- New build version with updated encryption keys

### 1.0 — 2018-06-11

This app has been updated by Apple to display the Apple Watch app icon.

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## More apps by Supportbench Services Inc.

- [Supportbench Mobile App](https://appshunter.io/ios/app/supportbench-mobile-app/id1182245898)

All apps by Supportbench Services Inc.: https://appshunter.io/developer/1182245897

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*