# SupportCenter Plus > Mobile help desk management for support representatives to resolve requests remotely. (iPhone/iPad app by Zoho Corporation.) - Source: https://appshunter.io/ios/app/supportcenter-plus/id527157494 (this page in markdown: same URL + `.md`) - Developer: [Zoho Corporation](https://appshunter.io/developer/388384807) - Category: Business - Price: Free - Rating: 2.00/5 from 4 App Store ratings · 4 written reviews indexed - Age rating: 4+ - Requires: iOS 8.0 · 15 MB - Languages: American English, Danish, Dutch, French (France), German (Germany), Italian, Korean, Norwegian Bokmål, Polish, European Portuguese and 3 more - Released: 2012-06-12 - Data updated: 2026-06-05 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/supportcenter-plus/id527157494/reviews.md ## What is SupportCenter Plus? ManageEngine SupportCenter Plus iPhone app lets your support representatives access and resolve requests from any place, anytime. This app reduces the response and resolution time dramatically, increasing the efficiency of your help desk team. The app, designed particularly for iPhone, gives you better user experience. App features: * Filter requests based on criteria such as unassigned, pending, open etc.

 * View, create, edit and delete requests. 

* Perform actions (assign, close, reply, forward) for requests. 
 * Time entry and resolutions can be added/modified for each request. * Speech Recognition powered by Nuance. Languages Supported: English, Spanish, German, French, Portuguese, Swedish, Russian, Danish, Italian, Dutch, Brazilian Portuguese, Polish, Norwegian, Korean ## Key features - Filter requests by status - Create, edit, and delete requests - Perform request actions (assign, close, reply) - Add time entries and resolutions - Speech recognition for input - Multi-language support ## Recent user reviews (4 of 4) All indexed reviews: https://appshunter.io/ios/app/supportcenter-plus/id527157494/reviews.md ### 1/5 — Crash on login screen. *2018-08-10* Crashes on login screen. Useless. **Developer response:** Sorry for the inconvenience. Kindly reach us at support@supportcenterplus.com to fix this issue. ### 1/5 — Crashes *2018-04-09* The app crashes constantly. Can’t even login to the site. It even crashes after entering your username and just switch focus to the password field. ### 2/5 — Buggy, can't see emails *2017-01-28* can't see emails, can't see ticket info. App is not updated regularly, buggy and almost unusable ### 1/5 — Needs update *2012-10-25* Decent for remote monitoring, but severely lacking in request management and time entry functionality. ## Frequently asked questions about SupportCenter Plus ### What is SupportCenter Plus? SupportCenter Plus is a mobile application designed for support representatives to manage and resolve customer requests from anywhere. It aims to increase help desk efficiency by reducing response and resolution times. ### What devices does SupportCenter Plus support? SupportCenter Plus is available for iPhone and iPod devices. It was last updated on August 14, 2018, with version 1.6.1. ### Is SupportCenter Plus free to use? Yes, SupportCenter Plus is available for free. It does not have in-app purchases or advertisements, making it a completely free tool for users. ### What languages does SupportCenter Plus support? SupportCenter Plus supports a wide range of languages including English, Spanish, German, French, Portuguese, Swedish, Russian, Danish, Italian, Dutch, Brazilian Portuguese, Polish, and Norwegian. ### How does SupportCenter Plus help manage requests? You can filter requests by criteria like unassigned or pending, and perform actions such as assigning, closing, replying, or forwarding them. Time entries and resolutions can also be added or modified for each request. ### What is the age rating for SupportCenter Plus? SupportCenter Plus has an age rating of 4+, making it suitable for a broad audience. It was initially released on June 12, 2012. ### Does SupportCenter Plus have speech recognition? Yes, SupportCenter Plus features speech recognition powered by Nuance. This allows for voice input, potentially enhancing user experience and efficiency. ### How often is SupportCenter Plus updated? The latest version of SupportCenter Plus is 1.6.1, which was released on August 14, 2018. The app has not received updates since then. ## Version history (last 5 releases) ### 1.6.1 — 2018-08-14 This app has been updated by Apple to display the Apple Watch app icon. 1. Truncation of description in Request Detail view has been fixed. 2. Minor bug fixes. ### 1.6 — 2018-05-28 In this update we have addressed the new general data protection regulation(GDPR) established for the European Union and have improved the overall application and data security to protect your privacy. ### 1.4.1 — 2018-02-07 1. Support for AD login (from server build 8105). 2. Minor bug fixes. ### 1.4 — 2015-06-19 Bug fix. ### 1.3 — 2015-04-17 1. New roles for technicians. 2. Bug fixes. ## Apps similar to SupportCenter Plus | App | Rating | Price | Category | | --- | --- | --- | --- | | [SafetyGrip](https://appshunter.io/ios/app/safetygrip/id1583832000) | — | Free | Business | | [Shri Badri Saraf](https://appshunter.io/ios/app/shri-badri-saraf/id1580732400) | — | Free | Business | | [Eighty6 Shop](https://appshunter.io/ios/app/eighty6-shop/id1587187340) | 5.0 (1) | Free | Business | | [Krishna Bullion](https://appshunter.io/ios/app/krishna-bullion/id1589772140) | — | Free | Business | | [Beauty We](https://appshunter.io/ios/app/beauty-we/id1587144200) | — | Free | Business | | [Focus Building Inspections](https://appshunter.io/ios/app/focus-building-inspections/id1587251620) | — | Free | Business | ## More apps by Zoho Corporation - [Zoho Docs](https://appshunter.io/ios/app/zoho-docs/id388384804) - [Zoho Invoice Maker App](https://appshunter.io/ios/app/zoho-invoice-maker-app/id413017364) - [Zoho CRM - Sales & Marketing](https://appshunter.io/ios/app/zoho-crm-sales-and-marketing/id444908810) - [ServiceDesk Plus \| On-premises](https://appshunter.io/ios/app/servicedesk-plus-on-premises/id460035266) - [ManageEngine Ping Tool](https://appshunter.io/ios/app/manageengine-ping-tool/id460362949) - [ServiceDesk Plus \| Cloud](https://appshunter.io/ios/app/servicedesk-plus-cloud/id496792710) All apps by Zoho Corporation: https://appshunter.io/developer/388384807 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-05.*