# SupportVector — Remote tech support solution

> Remote technical support solution with real-time annotation and screen sharing. (iPhone/iPad app by Beijing TripMonkey Technology Co., Ltd..)

- Source: https://appshunter.io/ios/app/supportvector/id1523246154 (this page in markdown: same URL + `.md`)
- Developer: [Beijing TripMonkey Technology Co., Ltd.](https://appshunter.io/developer/1454206726)
- Category: Utilities
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings
- Age rating: 4+
- Requires: iOS 13.0 · 26 MB
- Languages: English, Chinese
- Released: 2020-09-08
- Data updated: 2026-06-22
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/supportvector/id1523246154/reviews.md

## What is SupportVector?

No matter if it's remote assisting families on setting up gadgets, or field engineers' remote troubleshooting, or even more professional scenarios like customer supporting, SupportVector can bring a comparable experience with face to face assistance, by introducing features:   
        * Easy connection by entering pin code or simply click shared link. 
        * Realtime annotation on video stream, enabling ""on the site"" experience for accurate assistant. 
        * Simultaneously playback of multimedia assets, which makes voice-only guidance bored and inefficient. 
        * Securely screen sharing which protecting your privacy and digital assets.

## Key features

- Easy connection via pin code or link
- Real-time annotation on video stream
- Simultaneous multimedia playback
- Secure screen sharing
- Remote troubleshooting assistance


## Frequently asked questions about SupportVector

### What devices does SupportVector support?

SupportVector is available on iPhone and iPod devices. It is designed for mobile remote assistance scenarios.

### How does SupportVector connect users?

Users can connect easily by entering a pin code or by clicking a shared link provided by the support agent.

### Does SupportVector have ads?

No, SupportVector is ad-free, providing an uninterrupted user experience for remote support.

### What is the rating for SupportVector?

SupportVector has a perfect rating of 5.0 stars based on one user review.

### How often is SupportVector updated?

The latest version of SupportVector is 1.0.8, and it was last updated on January 29, 2021.

### Is SupportVector suitable for professional use?

Yes, the app is designed for professional scenarios like customer support and field engineer troubleshooting, offering a comparable experience to face-to-face assistance.

### What makes SupportVector's guidance efficient?

It allows for simultaneous playback of multimedia assets, making voice-only guidance less efficient and more engaging.

### How does SupportVector protect user privacy?

The app features securely shared screens, which helps protect your privacy and digital assets during remote sessions.

## Version history (last 5 releases)

### 1.0.8 — 2021-01-29

- Bug fix

### 1.0.7 — 2021-01-04

- Fix bugs

### 1.0.5 — 2020-12-03

- Fix bug

### 1.0.2 — 2020-09-21

Fix some bugs on iOS 14.

### 1.0 — 2020-09-09

No release notes.

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## More apps by Beijing TripMonkey Technology Co., Ltd.

- [TripMonkey合作方版](https://appshunter.io/ios/app/tripmonkey/id1458707196)

All apps by Beijing TripMonkey Technology Co., Ltd.: https://appshunter.io/developer/1454206726

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-22.*