# Supra One — Access. Showings. Scheduling.

> Real estate showings, lockbox access, and transaction management hub. (iPhone/iPad app by Supra.)

- Source: https://appshunter.io/ios/app/supra-one/id1493427772 (this page in markdown: same URL + `.md`)
- Developer: [Supra](https://appshunter.io/developer/379909269)
- Category: Business, Lifestyle
- Price: Free
- Rating: 1.20/5 from 94 App Store ratings · 451 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 97 MB
- Languages: American English
- Released: 2020-06-12
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/supra-one/id1493427772/reviews.md

## What is Supra One?

Supra One is lockbox access, showing management, and more -- all in one place. BrokerBay is now Supra One.  Supra One is the hub to get your job done, featuring the smartest tools in real estate. Service options include*:

• Digital key for Supra lockbox access (Invoy and BT LE).
• Showing management and scheduling tools (formerly BrokerBay)
• Managed access for non-members 
• Showing insights and analytics
• Appointment scheduling desk & live concierge
• Transaction management with collaboration tools
• Smart Offers with side-by-side comparison


*Service availability varies by area. Contact your local Association/MLS/Board for details. Supra One is not for use with the legacy Supra system, including SupraWEB and SupraNET.

## Key features

- Digital lockbox key access
- Showing management and scheduling
- Managed access for non-members
- Showing insights and analytics
- Appointment scheduling desk
- Transaction management tools
- Smart Offers comparison

## What do users think of Supra One?

Overall sentiment: negative

**Pros**

- 🚀 Intuitive interface
- 💡 Exclusive access to other board listings
- 👍 Helpful for managing showings

**Cons**

- 🐛 Frequent crashes and freezes
- ⏱️ Extremely slow load times
- 🤯 Unreliable and buggy
- 😤 Forces app updates
- 🤔 Lacking key features compared to competitors

**Commonly reported bugs**

- Login issues and lost credentials
- Inconsistent performance across devices
- Showing instructions not loading properly

**Most requested features**

- Allow manual calendar integration
- Improve notification system
- Add MLS number display
- Provide better admin functionality

## Recent user reviews (10 of 451)

All indexed reviews: https://appshunter.io/ios/app/supra-one/id1493427772/reviews.md

### 1/5 — Pin Lockout for CORRECT PIN!!!

*2026-08-16*

I despise these lockboxes like everybody else. Ever since Supra took over Brokerbay the app itself has become garbage. But their lockboxes are even worse. Sentrilock was infinitely better. How many times do I have to change my pin, proving I had the correct one originally (and I know I did), to open these things? They do not open even with your phone right on top of them. It’s either “incorrect” pin glitching, a lockout for 15mins, or just “press the bottom to activate Bluetooth” even though I did that already. It’s made showings next to impossible and from now on I decided I will not do showings at properties that use these, like many others have decided to do for the sake of their time.

### 1/5 — Garbage

*2026-07-29*

Trash application

### 1/5 — Terrible

*2026-07-29*

I can’t even open the app now

### 1/5 — Horrible app

*2026-07-28*

If I could leave this app 0 stars, I would. It’s extremely slow, glitchy, I’m required to log in almost every time even though it’s set to remember login, and it crashes frequently. Such a disappointing app for something I have to use multiple times a day.

### 1/5 — This app is terrible

*2026-07-23*

Does not offer any corrective text in the app. When you click on messages from notifications it doesn’t directly take to the correct spot. Scrolling issues for messages. I’ve been in real estate for 20 years and the pager system had less issues.

### 1/5 — UNRELIABLE

*2026-07-23*

There couldn’t be a more unreliable app out there for business professionals. I have on more than one handful of times been embarrassed in front of a client because this is so bad.

### 1/5 — Terrible software

*2026-07-22*

Looks better than alternatives like ShowingTime, but it is not reliable, takes forever to load, constantly glitches or has errors making the app or feature features of the app unuseable. This is unacceptable for such a critical piece of technology in our business.

### 1/5 — Supra Annoying

*2026-07-16*

I’ve been patient but this app has caused me nothing but grief. I’ve gotten to a confirmed showing only to open the app and find that my showing instructions have disappeared. And for months now I’ve been complaining because Supra arbitrarily decided to delete our pending listings from the app and only show access if we’re on a desktop. We’re in our cars or in front of clients all day and not sitting at a desk! We need to be able to manage our listings through to the closing and this includes having access to the showing information on whether the appraisal was scheduled etc. I am not a fan of this platform and Supra doesn’t seem to be listening to feedback!

### 1/5 — Avoid at all costs!

*2026-07-09*

If your real estate board is planning to switch to the Supra One system, do everything you can to convince them not to. Not only is the app extremely slow and constantly reloading. The lockbox are absolute garbage that are more of a hassle than if you just simply used a manual lockbox. The shackles randomly come undone, forcing you to go out and exchange the lockbox and you constantly have to reset the lockbox in order to get the key to drop out. Just abysmal that we have to pay for this “service”.

### 1/5 — A disgrace of an App

*2026-07-09*

If there is a competition in designing the worst app it would be the extremely difficult to be worse than this App.

This is the worse app i ever had to use. Slow, not user friendly, doesn’t load properly, crashes a lot… every possible nightmare in an app.. all possible negative marks checked here. 

I really wish I never had to use it

## Frequently asked questions about Supra One

### What does Supra One do?

Supra One is a comprehensive platform for real estate professionals. It provides digital lockbox access, robust showing management and scheduling tools, and transaction management features. It aims to be a central hub for completing real estate jobs efficiently.

### What are the key features of Supra One?

Key features include digital key access for Supra lockboxes, showing management and scheduling, managed access for non-members, showing insights and analytics, an appointment scheduling desk with live concierge, transaction management with collaboration tools, and Smart Offers with side-by-side comparison.

### Is Supra One free to use?

Based on the provided information, the app is listed as 'free' and does not have in-app purchases or ads. However, service availability may vary by area, and users should contact their local Association/MLS/Board for specific details.

### What kind of lockboxes does Supra One work with?

Supra One is designed for digital key access to Supra lockboxes, specifically supporting Invoy and BT LE models. It is explicitly stated that Supra One is not for use with the legacy Supra system, including SupraWEB and SupraNET.

### Who is the target audience for Supra One?

This app is designed for real estate professionals, including agents and brokers, who need to manage property showings, schedule appointments, access lockboxes, and streamline transaction processes. It's for those looking for integrated tools to enhance their workflow.

## Version history (last 5 releases)

### 2.14.0 — 2026-08-25

This release we've included a variety of bug fixes. This update will provide a better experience for our users.

Remember to update your Supra One app regularly to always have the latest Supra One features.

### 2.13.0 — 2026-08-11

This release we've included a variety of bug fixes. This update will provide a better experience for our users.

Remember to update your Supra One app regularly to always have the latest Supra One features.

### 2.12.0 — 2026-07-30

This release we've included a variety of bug fixes. This update will provide a better experience for our users.

Remember to update your Supra One app regularly to always have the latest Supra One features.

### 2.11.2 — 2026-07-23

This release we've included a variety of bug fixes. This update will provide a better experience for our users.

Remember to update your Supra One app regularly to always have the latest Supra One features.

### 2.11.0 — 2026-07-08

This release we've included a variety of bug fixes. This update will provide a better experience for our users.

Remember to update your Supra One app regularly to always have the latest Supra One features.

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## More apps by Supra

- [Supra eKEY](https://appshunter.io/ios/app/supra-ekey/id379909266)
- [TRACcess eKEY](https://appshunter.io/ios/app/traccess-ekey/id545721040)
- [Supra® Home Tour](https://appshunter.io/ios/app/supra-home-tour/id1432936113)
- [Supra Transaction Management](https://appshunter.io/ios/app/supra-transaction-management/id6473959736)

All apps by Supra: https://appshunter.io/developer/379909269

## Related topics

[broker bay](https://appshunter.io/ios/topics/broker-bay) · [supra one](https://appshunter.io/ios/topics/supra-one) · [supra](https://appshunter.io/ios/topics/supra) · [supra ekey](https://appshunter.io/ios/topics/supra-ekey) · [supra ibox](https://appshunter.io/ios/topics/supra-ibox) · [super ekey](https://appshunter.io/ios/topics/super-ekey) · [ibox bt le](https://appshunter.io/ios/topics/ibox-bt-le) · [supra ibox bt le](https://appshunter.io/ios/topics/supra-ibox-bt-le) · [supra lockbox](https://appshunter.io/ios/topics/supra-lockbox) · [supra key](https://appshunter.io/ios/topics/supra-key) · [lubn](https://appshunter.io/ios/topics/lubn) · [showingtime](https://appshunter.io/ios/topics/showingtime) · [lockbox realestate](https://appshunter.io/ios/topics/lockbox-realestate)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*