# Surat Municipal Corporation — user reviews

> 55 indexed App Store user reviews of Surat Municipal Corporation by Surat Municipal Corporation(SMC), rated 3.00/5 from 7 ratings.

- Source: https://appshunter.io/ios/app/surat-municipal-corporation/id766167352/reviews
- App overview in markdown: https://appshunter.io/ios/app/surat-municipal-corporation/id766167352.md
- Rating breakdown: 5★ 3 · 4★ 0 · 3★ 0 · 2★ 2 · 1★ 2

## Newest reviews (16 of 55)

### 4/5 — App not work

*2024-07-01, version 3.5*

Application not working in iphone ios17.5.1

### 3/5 — Not working

*2021-04-15*

I could not use application in iphone 6. It shows some internal server issue. Kindly fix this bug asap.

### 1/5 — Not working

*2020-11-03, version 2.2.3*

Since many months app is not working

### 1/5 — Application not working

*2020-06-12, version 2.2.1*

Last 1 years SMC application iOS version not working

### 1/5 — Not supports iOS 13

*2020-06-09, version 2.2.1*

Plz clear the issue that application can not open in iOS 13 version....

### 1/5 — Not able to open the app

*2020-05-15, version 2.2*

Again and again same problem is occurring only can see while open the app in initializing
Can’t able to see any thing need bug fix.

### 3/5 — I phone app not open.

*2020-05-13, version 2.2*

this iphone app doesn't open for last 4 months

### 2/5 — Application not safe

*2020-05-07*

When you download this application and Open a Tab under - Covid 19 Dashboard and notification 
And Positive/confirm case Is there some kind of Virus showing in my Phone and Suddenly they request to download another application

### 1/5 — Application not open and working

*2020-04-11, version 2.1.21*

Application not open

### 1/5 — App not working

*2020-03-14, version 2.1.21*

Since long time its showing “initializing...” message and  stuck on same screen..not able to use app any more

### 1/5 — Cheap disgusting app

*2020-02-23, version 2.1.21*

App strucked at first screen and intializing circle go work for long time. Nothing happen after it. What the hell smc is doing?

### 3/5 — App is not working

*2019-12-15, version 2.1.19*

Current version of app is working....

### 1/5 — app is not work now

*2019-12-14*

please in smart city app is not work it not good

### 1/5 — Photos cannot be uploaded from Gallery

*2019-09-08*

I am not able to upload the photos from the gallery while making online complaints. We have to go to complaints section and then take Live Photo.

**Developer response:** Thank you for your review. 
Please update the new version of the application. 
we have implemented upload an image from a photo functionality. 
Thanks, SMC Team

### 3/5 — Suggest

*2019-08-06, version 2.1.15*

Over all v good app but still need to approve in property tex if possible please upload a verabill  on the application

### 2/5 — Privacy violations

*2019-03-09*

Why is your app asking to allow *calendar access* this seems like it’s forcefully can access this app unless I allow it share calendar!! This is like violating privacy, please make some changes

**Developer response:** Calendar access required to add reminder to vaccination time.
so Citizen can get remind on the day of vaccination of her/his child.
Please follow the steps to use calendar reminder.
Steps :
1. Please select Birth Vaccination from Home Screen.
2. Select Your Child Location as of now Please select Outside Surat (you can also select In Surat)
3. Click on Proceed
4. Enter all the Details (you can change date of birth)
5. Click on Show Vaccination Schedule
6. Click on Save Child Detail
7. Click on Yes to Save Reminders of all Vaccine Date to Calendar.

Thanks,
SMC Team.

## Most critical reviews (10 lowest-rated)

### 1/5 — Not able to use

*2024-10-26, version 3.5*

My app never displayed anything other than initialising screen.

### 1/5 — Complain

*2024-09-15*

Too many times app not working on IOS devices sometimes category drop down not open and after clicked on submit button no action performed

### 1/5 — D B Bhatt Officer is Too Arrogant

*2024-08-10*

If we file complain then the officer DB bhat who assigned for complain is too arrogant and shouted on us for file complain. If any humble investigator reply to know their name then reply i will provide complain number. GarbageVehicle come forward to take garbage last time when I will file complain on 23 July 2024. after that I complain today on 10 August 2024The officer talk me from the mobile of garbage vehicle and shouted on me to file a complain on and said me the vehicle stop to take garbage every 3 to 4 days but here 27 days already passed and not a single day garbage vehicles stop to take garbage. I like the vehicle driver who gave me their personal number and said if you ever change to be and five or 15 days then call me in next day I will go vehicle and you give garbage. But the officer DAVR is like why I will complain online because online complain always remain in server and and everybody so that here is not a single vehicle come to take garbage. on other hand and the other officer where is your responsibility is to clean road is said if you got the RBI on roadside then we file penalty on you. after that we take a garbage like plastic and paper or a bring to home but here is a 1314 part which leaves are falling every single minute so as the officer of which responsibility is to clean Road i told that its trees leaves also a song on roadside then they also filer penalty on us.

### 1/5 — Adding bump on a road

*2024-04-09, version 3.3*

I have complaint about road bump requirement

Complaint has already assign to office last 3 days no one is responding also not picking up the call very third class service 

They are just accepting complaints not taking any necessary action 
Completely waist of public money

### 1/5 — Complain not showing…

*2024-01-06, version 3.3*

Complain menu removed…

### 1/5 — Needs improvement

*2023-08-02, version 3.1*

Lot’s of improvements needed

### 1/5 — Complaint module should be updated now

*2023-06-02*

- No option to upload photos when reopening the the complaint
- Not able to track the filed complains
- Most of the time SMCs employees just update the status to filed ans never do the work
- There should be some rating indication for the SMCs staff

**Developer response:** Thank you for review. 
Please update the new version of the application. 
we have implemented upload an image from a photo functionality.
Thanks, SMC Team

### 1/5 — One of the worst app

*2022-09-29*

Trying to complain but hardly anything is working. Second when complain is been submitted then it is assigned to the officer living in different city. Server is worst. 
Userface is also not good. 

Will recommend to complain physically instead of using the app 🙏🏻

### 1/5 — No one take action regarding to the problem

*2021-10-12, version 2.8*

No one take action regarding to the problem, in fact they denying the application and make fail to proceed. Shame on you and your response officer.

### 1/5 — Not working app

*2021-08-23, version 2.8*

I am not able to open application for last 6 months after updating it also not working

## Most praised reviews (10 highest-rated)

### 5/5 — not working from last 8 months

*2020-06-01, version 2.2*

please resolve the problem its not working from last 8 months on iphone 7

### 5/5 — Best Municipal Corporation Application

*2020-05-20*

This app is so useful for filling a complaint about any Smc services. You can also access some documents like Birth certificate or Death Certificate from anywhere in the world by using this application. Also you can pay your property taxes from anywhere. And I’m using this application for a long time and i never faced any lag or bugs issues. And for complaint segment it is really helpful.

### 5/5 — Application Does Not Open In Version 13.3 of Iphone

*2020-01-10*

Respected Shri Our Surat Municipal Corporation Application Does Not Open In Version 13.3 of Iphone. 
Please request to Update the application.

**Developer response:** Thank you for review.

Please update the new version of the application.

Thanks,
SMC Team

### 5/5 — Bug issues

*2019-02-20*

This apps I like much and also use regularly
 But last since 6 days got some bugs like coudent open 
May be developer r working on this apps
So please do fast thanks

### 5/5 — Need updates

*2017-12-12, version 1.0.1*

Please developers update this app coz this is very helpful app,

### 5/5 — Update the app

*2017-10-08, version 1.0.1*

Plzz update the app and make it compatible with ios 11.0.2

### 5/5 — Great start by a smart government

*2016-07-13*

Awesome application for us no need to stand for hours in lines now

### 5/5 — Smc applications

*2016-03-12, version 1.0.1*

Awesome app and very useful app. Thank you for launching that's app.

### 5/5 — SMC👍

*2014-09-17*

Outstanding app from SMC.. Keep it up.. Add more info.

### 5/5 — Great application

*2014-06-26, version 1.0.1*

Please add more facilities like pay water meter bill etc.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*
