# Surbo Live Chat — Conversations on the go. > Mobile live chat and customer service management tool. (iPhone/iPad app by Pulkit Singh.) - Source: https://appshunter.io/ios/app/surbo-live-chat/id1539844276 (this page in markdown: same URL + `.md`) - Developer: [Pulkit Singh](https://appshunter.io/developer/1683079157) - Category: Utilities - Price: Free - Rating: 1.00/5 from 1 App Store ratings · 1 written reviews indexed - Age rating: 4+ - Requires: iOS 12.0 · 48 MB - Languages: English - Released: 2020-12-16 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/surbo-live-chat/id1539844276/reviews.md ## What is Surbo Live Chat? Join alongside 1000+ customers, happy customers, in providing a unique experience to your customers by providing customer services on the go. Surbo chat app allows you to perform live chats with your agents, mark them as a lead or log an issue in the form of a ticket. While being in an active chat users can send documents or images to the customers from their mobile app, transfer the chat to their teammates, ask a query with their teammates via an internal comment and tag a chat to list them categorically for reporting purposes and can do much more. With a dynamic dashboard, user can view their performance KPIs like total chats, unique customer, average time spent on a chat etc being updated instantly. User can also view their chat history through the archive chat section. Moreover, they can address the queries missed during their offline hours by sending them a notification push telling their customers that we are back online. All in all surbo chat provides an array of features like Dynamic dashboard; Live chat with integrations with apps like Line, WhatsApp, Facebook messenger, Twitter bot, web bot, line etc, along with a unique set of features; Save repetitively used messages as canned responses; store messages when your agents are offline and send whitelisted push notifications to customers to re-engage with them; Supervise and tip-off features allowing managers to supervise live conversations of their agents on the go, to make your customer have a support experience like never before! ## Key features - Live chat with customers - Agent chat and collaboration - Document and image sharing - Chat transfer to teammates - Canned responses - Dynamic performance dashboard - Offline message storage and push notifications ## Recent user reviews (1 of 1) All indexed reviews: https://appshunter.io/ios/app/surbo-live-chat/id1539844276/reviews.md ### 1/5 — Something went wrong *2022-01-22, version 1.1.1* While using the app specially when chatting a massage keep on appearing cutting the chat “something went wrong, please try again after some time” Pleaseeee fix it ## Frequently asked questions about Surbo Live Chat ### What is Surbo Live Chat? Surbo Live Chat is a mobile application designed to provide customer service and live chat capabilities for businesses. It allows agents to communicate with customers, manage inquiries, and track performance metrics directly from their mobile devices. ### What platforms does Surbo Live Chat support? Surbo Live Chat is available for iPhone, iPad, and iPod devices. ### How does Surbo Live Chat handle offline messages? When agents are offline, Surbo Live Chat can store incoming messages and send push notifications to customers, informing them that the service is back online and ready to assist. ### Can agents share files with customers using Surbo Live Chat? Yes, users can send documents or images to customers directly from the mobile app during an active chat session. ### Does Surbo Live Chat offer a performance dashboard? Yes, the app features a dynamic dashboard that instantly updates user performance KPIs such as total chats, unique customers, and average time spent on a chat. ### What is the age rating for Surbo Live Chat? Surbo Live Chat has an age rating of 4+, making it suitable for a broad user base. ### How often is Surbo Live Chat updated? The latest version of Surbo Live Chat is 1.2.1, which was last updated on September 16, 2022. This indicates a moderate update frequency. ### What integrations does Surbo Live Chat offer? Surbo Live Chat integrates with various platforms including Line, WhatsApp, Facebook Messenger, Twitter bot, and web bot, expanding its reach for customer communication. ## Version history (last 1 release) ### 1.2.1 — 2022-09-16 Minor Bug Fixes ## Apps similar to Surbo Live Chat | App | Rating | Price | Category | | --- | --- | --- | --- | | [AXISNet](https://appshunter.io/ios/app/axisnet/id497146073) | 4.7 (1,027) | Free | Utilities | | [Veris Sensors](https://appshunter.io/ios/app/veris-sensors/id1406543573) | 1.0 (2) | Free | Utilities | | [Trade in +](https://appshunter.io/ios/app/trade-in-plus/id1453815400) | 1.0 (1) | Free | Utilities | | [Unit Converter - 14-in-1](https://appshunter.io/ios/app/unit-converter-14-in-1/id1587655048) | 5.0 (3) | Free | Utilities | | [Anteraja](https://appshunter.io/ios/app/anteraja/id1468862408) | 4.2 (41) | Free | Utilities | | [GASCO](https://appshunter.io/ios/app/gasco/id1609773161) | 2.2 (13) | Free | Utilities | ## More apps by Pulkit Singh - [Surbo](https://appshunter.io/ios/app/surbo/id1466601913) - [Botsup - Analytics](https://appshunter.io/ios/app/botsup-analytics/id1586799863) All apps by Pulkit Singh: https://appshunter.io/developer/1683079157 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*