# Sure Petcare - Animo — Activity & Behaviour Monitor

> Dog activity and behavior monitor app for health and well-being tracking. (iPhone/iPad app by SUREFLAP LTD.)

- Source: https://appshunter.io/ios/app/sure-petcare-animo/id1318123810 (this page in markdown: same URL + `.md`)
- Developer: [SUREFLAP LTD](https://appshunter.io/developer/1036175338)
- Category: Health & Fitness, Lifestyle
- Price: Free
- Rating: 3.27/5 from 15 App Store ratings · 26 written reviews indexed
- Age rating: 12+
- Requires: iOS 12.0 · 271 MB
- Languages: Dutch, English, French, German, Italian, Portuguese, Spanish
- Released: 2018-10-16
- Data updated: 2026-07-27
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/sure-petcare-animo/id1318123810/reviews.md

## What is Sure Petcare?

You can’t be with your dog 24/7, but what if you could get a more detailed picture of your pet’s health and wellbeing?  
The Sure Petcare-Animo app is used with the Animo Activity & Behaviour Monitor.  Animo learns and interprets the unique activity and behaviour patterns of your dog and the Sure Petcare-Animo app can help you to spot subtle changes in your dog’s behaviour and activity over time, which may be the first signs of a health or behavioural problem.  Noticing these changes early enables you to give your dog the care they need at the right time.  

Key Features
The Sure Petcare-Animo app helps you to monitor the following aspects of your dog’s health and wellbeing:

•	Behaviour: The Sure Petcare-Animo app highlights significant increases in barking, scratching and shaking.  More frequent instances of these behaviours could indicate problems such as fleas, skin allergies, ear infections or environmental factors causing stress. 

•	Activity: Set and monitor daily activity and calorie burn goals for your dog and receive a notification when your favourite goal is met. View activity reports by day, week, month and year. 

•	Sleep Quality: View your dog’s nightly sleep quality report, compare sleep quality over time and receive a notification if your dog’s sleep quality decreases. A poor night’s sleep can be an indication of stress, discomfort or illness. Customise your dog’s nightly sleep hours (5 hours minimum) for more accurate sleep quality monitoring. 

•	Rest: See how much rest your dog gets during the day. 

•	App access: Give access to friends, family and pet sitters so that they can sync Animo while you’re not around.

Animo will sync with the Sure Petcare-Animo app whenever the app is open in the background on your mobile device and your dog’s Animo is within Bluetooth range of your mobile device.

For more information about the Animo Activity & Behaviour Monitor visit www.surepetcare.com/animo.

## Key features

- Monitor barking, scratching, and shaking
- Track daily activity and calorie burn goals
- View sleep quality reports
- Monitor daytime rest
- Share app access with others

## Recent user reviews (10 of 26)

All indexed reviews: https://appshunter.io/ios/app/sure-petcare-animo/id1318123810/reviews.md

### 1/5 — The app doesn’t sync

*2025-03-18, version 3.0.2*

I had the animo for a year, I have changed the battery once. Since this morning the data of the app doesn’t load. It looks like I lost a year worth of my dog data. I have contacted the support but I haven’t received any answers/solutions

### 1/5 — Don’t bother

*2024-12-15, version 3.0.2*

I’m happy I didn’t pay for this tracker, simply put it doesn’t work. There is an issue with the app that doesn’t allow you to get past the initial sign up. Very frustrating.

### 4/5 — App perfecta para seguimiento del estado de tu mascota

*2024-12-09, version 3.0.0*

Buena app. Atención al cliente muy buena. Le pongo 4 estrellas porque para 5 le falta poder incluir widget en el iPhone y también poder tener la app en el Apple Watch.

### 1/5 — Don’t waste your money

*2024-08-12, version 3.0.0*

Don’t waste your money buying the hub, it’s constantly offline so doesn’t give an accurate reading of when the cats are inside. It’s constantly logging me out so the only way I know when the batteries need replacing are on the catdoor, not the hub/app. I wouldn’t have brought this expensive setup had I known it doesn’t do what it promised to do. I would suggest doing your research in finding another supplier/catdoor system.

### 1/5 — Update renders it useless

*2024-07-31, version 3.0.0*

I've been really enjoying this product and app but the update following iOS 17.6 being released means the app is blank and shows no data. Such a fundamental thing should be checked before an update is rolled out as currently this is making the tracker a useless plastic puck on the dogs collar.

### 1/5 — Not happy

*2023-07-19, version 2.5.3.0*

Let’s start out by saying I am a employee of a vet hospital that a representative came out and pushed for us to sell their item.  Myself and many of the staff members purchased trackers.

I bought four.  One for each of my dogs.  I had reached out a few months ago about one of the trackers not showing the correct location of my dog.  It still showed her in a safe zone, just not the correct safe zone.  She goes to my parents house while I work and she showed all day at my house.

I never heard back from the customer support email I sent.   I ended up having to disconnect and reconnect it several times before it finally synched.

It has been hit and miss trying to get this thing to synch in general.  It still shows me my dog is in the wrong house at times.

Now I have a coworkers dog who had this tracker on who went missing. Tracker still shows the dog is at home.  Will not track the missing dog.  The family was able to get through to Surepet who wasn’t able to offer any solution.

I also tried to call surepet as one out of my 4 was showing once again my dog in the wrong location.  I waited on hold over 30 minutes without a person answering.

I decided to try a different route and call Merk (the company who owns surepet) veterinary line.

I was able to get through to a person there, explained we had a missing dog with their tracker that was not tracking and another dog was wasn’t missing but was showing the wrong location, this rep also tried to reach out to surepet couldn’t get through, so she then reached out to her manager who never responded.  I was told they would call me back.

No return call was ever received.  My dogs collar did finally show the correct location but not until after I synched it.  What use is that if my dog is missing I cannot synch her tracker.

Needles to say I will no longer be promoting this item that they made sound so amazing to us.

### 2/5 — So far unhappy

*2023-06-08*

I work at a vet hospital who had a rep talk this device up.  Ordered 4, one for each of my dogs.

Within two weeks one is now already telling me unable to connect.  It also frequently tells me that one or two are unable to synch.  And it also will tell me the dog sitting next to me is down the road at my parents house when we left there hours ago.

### 5/5 — Peace of Mind

*2023-01-10, version 2.3.1.0*

I have had this GPS tracker for over a year now. It works great. The app interface shows you exactly where your dog is. We travel and do have to charge it more often because of that but the map shows where my dog is at all times. When we are home and in the zone….the unit goes weeks without needing to be charged. By the way my dog loves the ocean and our pool….the water resistance is great. 
Don’t hesitate to buy, plus now there is no subscription fee to use the tracking service. Fantastic!

### 1/5 — Unhappy

*2022-12-29, version 2.3.1.0*

After persevering for over a year now with the app going through upgrades it’s still very clunky. Quite often the app either freezes, so we have to restart the phone or reinstall the app again, and yes we have the latest software versions… Not ideal if you’re away and want to monitor what the pets are up too.  
I’ve also had an issue with the router freezing. Customer services after a few weeks (over a month) several emails and call sent me a replacement router, I was ignored initially.  For what it is, it’s a great idea, the software just isn’t 100% reliable, so I have NO confidence it’ll work when I’m away.

### 1/5 — Terrible

*2022-11-27, version 2.3.1.0*

This is crap.  Never syncs. Unreliable.

## Frequently asked questions about Sure Petcare

### What does the Sure Petcare - Animo app do?

The app works with the Animo Activity & Behaviour Monitor to provide a detailed picture of your dog's health and well-being. It learns your dog's unique patterns and helps you spot subtle changes in their behavior and activity over time, which could indicate health or behavioral issues.

### What key aspects of my dog's health can I monitor?

You can monitor significant increases in barking, scratching, and shaking, which may signal problems like allergies or stress. The app also tracks daily activity and calorie burn, sleep quality, and daytime rest. You can set and monitor activity goals and receive notifications when they are met.

### Is the Sure Petcare - Animo app free to use?

The app itself is free to download and use. However, it requires the Animo Activity & Behaviour Monitor hardware to function. The description indicates the app has ads, and while it states 'hasInAppPurchases': false, it's listed under 'free with in-app purchases' which may imply optional premium features or services not detailed here.

### What devices is the Sure Petcare - Animo app compatible with?

The app syncs with the Animo Activity & Behaviour Monitor whenever the app is open in the background on your mobile device and the Animo monitor is within Bluetooth range. Specific mobile operating system compatibility (iOS/Android) is not detailed in the provided description.

### Can I share my dog's data with others?

Yes, you can grant access to friends, family, and pet sitters through the app. This allows them to sync Animo data when you are not present, ensuring continuous monitoring and care for your dog.

## Version history (last 5 releases)

### 3.0.7 — 2026-04-13

Bug fixes

### 3.0.5 — 2025-07-18

Bug fixes

### 3.0.4 — 2025-05-15

Bug fixes

### 3.0.3 — 2025-05-08

Bug fixes

### 3.0.2 — 2024-12-10

Bug fixes

## Apps similar to Sure Petcare

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Petivity](https://appshunter.io/ios/app/petivity/id1500596230) | 4.6 (588) | Free | Health & Fitness |
| [Furiend - Pet Health Tracker](https://appshunter.io/ios/app/furiend-pet-health-tracker/id1130176396) | 3.9 (61) | Free | Health & Fitness |
| [VMX Get Moving Challenge](https://appshunter.io/ios/app/vmx-get-moving-challenge/id6473765659) | 5.0 (2) | Free | Health & Fitness |

## More apps by SUREFLAP LTD

- [Sure Petcare](https://appshunter.io/ios/app/sure-petcare/id1036175339)

All apps by SUREFLAP LTD: https://appshunter.io/developer/1036175338

## Related topics

[sure petcare](https://appshunter.io/ios/topics/sure-petcare)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-27.*