# Sure Support

> Network diagnostics and troubleshooting tool for internet connectivity issues. (iPhone/iPad app by Sure Guernsey Limited.)

- Source: https://appshunter.io/ios/app/sure-support/id1440045359 (this page in markdown: same URL + `.md`)
- Developer: [Sure Guernsey Limited](https://appshunter.io/developer/470848317)
- Category: Utilities
- Price: Free
- Age rating: 4+
- Requires: iOS 17.0 · 52 MB
- Languages: English
- Released: 2018-11-23
- Data updated: 2026-06-22
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/sure-support/id1440045359/reviews.md

## What is Sure Support?

Sure Support runs a variety of network tests and diagnostics and allows you to resolve common connectivity issues so you can go back to enjoying your Internet package to the fullest! This information will also help our support technicians, if you were unable to solve your issue. 

After running your scan, you will be prompted on a potential fix for your connectivity issue. If you are still having trouble after completing these steps, please contact our support team.

## Key features

- Network tests and diagnostics
- Connectivity issue resolution
- Step-by-step fix prompts
- Support technician information gathering
- Internet package optimization

## Recent user reviews (3 of 3)

All indexed reviews: https://appshunter.io/ios/app/sure-support/id1440045359/reviews.md

### 1/5 — Useless app

*2023-03-21, version 25.0.0*

I wanted help tonight so found this app and it told me I wasn’t connected to the internet!!!  Very useful seeing as that was the reason I wanted help.

### 1/5 — Basic

*2022-12-21, version 25.0.0*

A basic app that gives a small amount of account information but has no functionality to manage your account and add-ons.

### 1/5 — Worst customer service team

*2021-08-09, version v1.20.09.17*

Just don’t… 🙄

## Frequently asked questions about Sure Support

### What does Sure Support do?

Sure Support runs various network tests and diagnostics to help you identify and resolve common internet connectivity issues. It provides potential fixes and collects information that can assist support technicians.

### Is Sure Support free to use?

Yes, Sure Support is available for free. The application does not require any payment to download or use its core features.

### Does Sure Support have ads?

No, Sure Support does not contain advertisements. Users can utilize the app's diagnostic and troubleshooting features without interruption.

### What devices is Sure Support compatible with?

Sure Support is designed for Apple devices, specifically compatible with iPhones and iPads.

### How often is Sure Support updated?

The latest version of Sure Support is 26.12.1, and it was last updated on March 17, 2026. This indicates regular updates to maintain functionality and compatibility.

### What is the age rating for Sure Support?

Sure Support has an age rating of 4+, making it suitable for a wide range of users, including younger individuals.

### Can Sure Support help if I still have internet issues?

Yes, if you are unable to solve your connectivity issue after using Sure Support's prompts, the app provides information that will help support technicians diagnose the problem further when you contact them.

## Version history (last 5 releases)

### 26.14.0 — 2026-06-08

Bug fixes and performance improvements.

### 26.13.0 — 2026-05-11

Bug fixes and performance improvements.

### 26.12.1 — 2026-03-17

Bug fixes and performance improvement.

### 26.6.5 — 2025-10-20

Bug fixes and performance improvement.

### 26.6.0 — 2025-08-15

Bug fixes and performance improvements.

## Apps similar to Sure Support

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| --- | --- | --- | --- |
| [ThermoSphere](https://appshunter.io/ios/app/thermosphere/id1435864290) | — | Free | Utilities |
| [JT My Account](https://appshunter.io/ios/app/jt-my-account/id985653175) | — | Free | Utilities |
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| [Easee](https://appshunter.io/ios/app/easee/id1488907960) | 3.3 (3) | Free | Utilities |
| [Three Pay As You Go](https://appshunter.io/ios/app/three-pay-as-you-go/id1497177829) | 4.2 (760) | Free | Utilities |
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## More apps by Sure Guernsey Limited

- [The Sure Guernsey Directory](https://appshunter.io/ios/app/the-sure-guernsey-directory/id470848314)

All apps by Sure Guernsey Limited: https://appshunter.io/developer/470848317

## Related topics

[sure](https://appshunter.io/ios/topics/sure)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-22.*